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4.0
173 Reviews
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LeeAnn Cooper
· February 3, 2018
Thank you to the Manager, Lucia . My mom and I had recently visited with a Birthday Gift card. Things hadn't gone as expected, no one returned my phone call, so I stopped in to speak with someone ins...tead of handling it with "Social Bashing". I would like to thank Lucia for her handling of our situation. She listened to my story with an open mind for resolve. Her professionalism, understanding and empathy were very much appreciated in taking care of us. When anyone asks for the manager, it's seldom a good thing, but her approach with a smile was just the beginning of a job well done ! Thank you Lucia. See More
Ella Hartsfield
· October 7, 2017
Very, Very poor customer service. the waitress laughed when my white friend and I ordered the $1.00 margaritas, then we only saw her again after the manager visited our table, we then had to ask a you...ng lady washing windows for napkins and ice water, she assured us she would return with it all and she was never to be seen again, finally the manager returned to our table to collect our payment for the bill. won't be revisiting and making sure I share my story. This is not my first uncomfortable situation with Applebees See More
Tiffany Schneck
· October 3, 2017
We love to come here when we are in Gig Harbor. Always sit in the bar area and tonight was beyond the best food and service we have had in a while! Sarah was amazing! Checked on us the whole time and ...makes a great Margarita! Especially the strawberry one lol thank you so much see ya soon ! See More
Jack Byron
· January 16, 2018
Terrible! Came in at noon. Waited forever for riblets that were not apparently done yet. Sat there for 2 hours with my girlfriend who had eaten by this time, only to wait half an hour for the 2 subseq...uent reorders. Waitress didn't know the difference in their margaritas. Filled out a survey in the restaurant, no one said anything. Will not come back here See More
David Clark
· July 30, 2017
Our server, Kristie, was attentive, cheerful and was always checking to make sure everything we needed for a great meal was there. The only thing we had a challenge with the volume of the music. At ti...mes it was hard to have a conversation but not the entire time. The food was delicious and we're looking forward to coming back. See More
Tasha Jordan
· February 4, 2018
Food was good but service sucks!!! Waited 15 mins for something to drink (not even alcohol), than 45 for our food!!
Bob Ingram
· May 21, 2017
My wife and I are regulars there. We love the service, have several favorites on the menu, and the prices are good. Katie and Ella are our favorite servers. They always have a smile and take great ca...re of us. We also like that they regularly introduce new items on the menu. See More
Raymond Schmitt
· December 12, 2016
The lunch meal was just Ok, I think of Sherri's or Denny's as restaurants to compare quality of food; however the service was sub-par. I don't know if they were understaffed or under trained or we jus...t didn't sit well with the servers, maybe it was because we wanted to sit where we want to sit and not where they wanted to assign us. The host didn't seem to happy about that and then the service got really slow, the meal was cold and that is particularly egregious with French fries. The slow service extended to include time pay up, we couldn't find our server and then she didn't seem to know who we were where we sat or how to go about giving us the senior citizen discount. It took almost as long to pay the bill as it did to eat the meal. (For a Sunday lunch time the place wasn't particularly packed) The music was too loud but that's just a personal preference, I don't mind music with my lunch but it should not drown out the conversation. See More
Bill N Brenda Herzog
· May 1, 2016
So my son and husband came in to sample the new improved hand cut wood fired grill steak line up and let me just say that when they are humming when they eat, thats a good thing. son had the new stea...k quesadilla and steak&black bean soup. Hubby had the steak and eggs with stout gravy and bacon jam. My favorite is the hand cut bone-in pork chop with maple butter sweet potato mash and garlicky green beans. look forward to seeing some of you there and to hear what you think. See More
Joe Boddy
· July 7, 2016
Ok, so here's the deal. you wife and I wanted a "date night". So we went to a couple of locations and decided that to see places weren't right for us at that time ( 1 hour ago). So, we chose apple bee...s because it's "HAS BEEN" a great place for us. Tonight however was not a great experience. We ordered the 2 for 25, my wife chose the stir fry and I had the steak. I chose to increase the of my steak from the 6oz to the 8oz for $3 extra, along with the garlic mashed potatoes and garlic green beans. Let's put it this way, I am the furthest thing from a vegan ( nothingentry by that, I just love meat lol), however, my favorite itemperature on my plate was the green beans. Sad , sad, sad. The potatoes had to have been roughly 3 hours before we got there, they were dry and not very much garlic flavor. That brings me to my steak........ ugh....... the flavor of the steak was ok, definitely nothing to write home about. It was very stringy, and luke warm. Oh and the best part of it all, the cut of beef they talked up ok n the menus as well as thier reputation was extremely sub par. I have had better cuts of beef at sheries. Not one of our waitresses or waiters asked us how our meal tasted...... maybe a good thing at this point. My wife did ask that I keep my composure and I did, just for her. It's actually sad to say that I have had a better meal at dennys........ very sad to say the least, not sure if I'm going to be back at this particular location or not. See More
Sandy Harrell
· July 3, 2017
Everything was so good our food came out very quick she kept up on our drinks and was very pleasant person
Carla Grewelle Shaffer
· February 15, 2018
Went there on Valentine's Day. Got Seated IMMEDEDIATLY. Great service
Paul Hoover
· January 24, 2015
Be careful of the artichoke spinich dip here. Got severe food poisoning Dec. 23rd 2013. I called the manager to let her know what happened and I was treated like I had the plague. I was told to dea...l with the Regional manager when she came in. I called back at the time I was told to and was told the RM wasn't there yet and they weren't sure when she would be in. The manager wanted nothing to do with me and didn't even offer an apology. She just seemed to want me to go away...So I have. Truthfully, I am not trying to chase business away from them. I am just warning people that when they got me sick enough to put me in the hospital, they didn't care and didn't do anything to help! See More
Sue Dunaway
· May 3, 2016
I like Applebees menu. My favorite is the chicken with lemon, quiono and green apple's and cranberries very tasty and healthy,
Service is good always asking if you need something or how's your meal.
Natalie Jean Taylor
· July 22, 2014
Yesterday was my birthday, so my husband took me to this Applebee's. The waitress lacked confidence, and it seemed as if she was moving in slow motion. The waitress actually left a half drunken drink... of someone else's at our table (right next to my children) and walked away. That is unexceptable and disgusting. She never once asked if I needed a refill on my iced tea. It sat empty for more than 10 minutes, until I asked her for more. When she asked if I wanted my burger pink or cooked, I made it a point that I do not like any pink whatsoever. Well, my burger came and it was very pink. Yuck. I'm so disappointed I will never return, and I'll be warning all my family and friends never to go to this Applebee's. Worst birthday dinner ever. :( See More
Angela Heiling
· February 12, 2017
The food is all right, and all the servers are friendly, but there's just something lacking in Gig Harbor dining. It's like things are so ultra casual here that normal service doesn't even exist.
Isolde Chatman
· November 3, 2016
Ciara, our waitress was excellent. She was very attentive to our needs. The food was excellent and served nice and hot and tasted wonderful. The portions were ample and in fact, we took some food home..., enjoying it today. We will definitely be back! See More
Janie Patterson
· February 17, 2017
Food was overpriced and kinda awful.
But the waitress, Katie and staff were friendly super amazing. Great customer service but crappy overpriced food.
Kids enjoyed and that's what we were there for.
Bron J. Leier
· July 8, 2017
I have had better at other locations and better service
Dani Turner
· April 25, 2014
Alison became our favorite when she worked at the Kent location. She is an amazing person and is truly a great server and bartender! We would go all the way to Gig Harbor just to see her :) always pos...itive and smiling, just an all around pleasant person who definitely keeps people coming back. See More
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