2,713 Reviews
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Tiffany Maracle Benitez
· May 7, 2018
Need to come here to get some of the Chanel and / or SOME high end make up , Or if I'm specifically looking for new Ralph Lauren for me and my hubby and some of the things my kids prefer.

Depending ...on who is there will make all the difference in the actual customer service you get.

The only thing is just that we live so far away.

Other than that I love and always will LOVE Nordstrom's!!!
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Lindsey Gillreath
· March 5, 2018
I had a great experience I love going to the food court I had the Japanese restaurant and it was great experience they have really good food there and one of the workers the cashier was very nice to m...e and very understanding on my order thank you Barton Creek mall See More
San Erk
· February 10, 2018
The Sharku Japan cashier was EXTREAMLY rude. All I asked was for half of ice in my drink and refused to serve as I asked. Then proceeded to say that they will not serve me my food. I am extremely disa...ppointed with the customer service experience I had today. ����� See More
Terry Jones
· December 6, 2016
Please, please put the benchs back in the mall. As an old man I need some place to park my tired bones when the wife enters store number 30. Not every man wants to follow his wife into Victoria Secr...ets and stand around. There use to be benchs throughout the mall, what happened. The elderly, handicapped and the tired needed a place to rest the rump. The longer I'm willing to stay in the mall, the more money she spends. See More
Dave Shaffer
· February 12, 2017
I hate malls. I *despise* malls. I loathe their very existence. But there's only one shave store in Austin, and it's a pretentious place that sells over-priced products. But, seeing as I had more mone...y than sense that day, I thought I'd try some shave cream that *might* be better than the standard fare I'd been using. So, I purchased a travel-size tube of sandalwood something-or-other. Smells nice, but doesn't lather worth a hoot. A puck of Williams & a squirt of Cremo does better. Oh, and if you want a razor, go to that "auction site". I picked up a minty '46 Milord, with case, for less than 70 bucks. Blades are a lot cheaper, too. The only positive from my visit was the pepperoni pizza pretzel & lemonade I got from that Annie place. 8 bucks. It was good, but geez, I could have gotten Cici's all you can eat buffet for that. At least it wasn't crowded. I go to the mall like every three years or so; don't know why, I reckon just to remind myself they suck. Buy your stuff online. It's cheaper, and there are no crowds. See More
Stephanie Huerta Lujan
· December 30, 2016
So many great things at Barton Creek Mall - But I'll have to stop shopping there for the foreseeable future. Tresor Rare cheapens the mall and is nothing more than aggressive sales tactics preying on ...people's insecurities. I was stuck in their store for over an hour and was the victim of high pressure sales to buy products for $8000 even though I told 2 different staff I could not afford it. I have since read reviews and this place is just a CON. Between these people and the kiosks with their aggressive sales tactics I HATE shopping at Barton Creek mall. Just awful. See More
Jim Allen
· May 5, 2017
The place is huge. My only complaint or complaints, I have two..:) But they are the same for every mall. Finding the restroom is always an amazing moment. Also, like many malls it's almost impossible find a directory of where everything is. I get, the mall's want you to wonder around but when they are so huge and I don't feel like spending the day there.. See More
Judy Jude Thompson
· September 17, 2016
I CANNOT STAND the aggressive way the kiosk vendors SCREAM at you as you pass. They are extremely aggressive . I have had to tell people to stop yelling at me from across the mall. As I understand it,... most malls do not allow this from their tenants. It is offensive to the shoppers. A lot of these kiosks employee students from around the world who are not even allowed working permits. Especially the ones with the nail supplies from the Dead Sea. Clean it up mall, or we're going to make a huge complaint. I'm sick of being verbally accosted. It's really bad. See More
Melissa Bridwell
· November 28, 2016
Kudos to Barton Creek mall for finally spending the money and buying new Christmas decorations. My daughter is 25 and the decorations have been there at least since then. I would have given you a 5 bu...t my shopping experience has been less than sub-par over the past few months. Please read the reviews from other customers who are complaining about the kiosk sales people they have become more aggressive and rude. I'm in sales and I don't disrespect people like they do. Please read the other reviews below. See More
Charlene Dimmick
· December 11, 2016
I really enjoyed this mall. The variety of stores is great. It's clean and overall wonderful. The only thing I don't like is the traffic trying to actually leave the mall. I don't necessarily blame th...e mall, but whoever mapped out the parking lot and those who approved it were either highly misinformed about traffic prediction or just lazy and didn't really care. See More
Linda Smith
· September 14, 2016
I do need a mall GPS for this place (I get lost). Happily, on this trip the kiosk people didn't attack me with samples as I walked by. Yeah! Could use another fine restaurant or two or a bar/appetizer... place. Also, why is there never a pharmacy in malls? It would make for one-stop shopping. See More
Jo Ann Richmond
· February 10, 2017
Absolutely love it since they've done all of the remodeling. I had stopped going because it was run down and not very pleasant to go to, but yesterday was a pleasant surprise. Great variety of shops... & stores, clean, and very modern and upt to date. The movie theatre has also improved SO much! Will definitely be doing more shopping there now. See More
Alicia Lozano
· January 18, 2017
We were on a field trip with our life skills unit. A female asked my coworker what country she was from . a second coworker answered were from USA �. The lady very rudely told I'm not talking to you. ...So I asked other customers if they knew her they said she's been hanging around there harassing customers and employees. I called security so they talked to her didn't bother to come let us now if she was leaving. So I called again and told security we didn't feel safe and that she needed to leave . So they finally made her leave. Come to find out that she had yelled at a Arab decent employee "you killed my father. Scary we have field trips coming up again. I hope she won't be there. See More
Joyita Herrera
· January 1, 2017
Gap for Kids lied about bathroom being out of order even when emergency caused a needy customer to scurry frantically for another location. Laura Ashley had unbelieveable sales and clerks were happy a...nd helpful. Food court was busy but workers worked rapidly and cheerfully. Massage chair will have me going back often! See More
Maureen Lee Millard
· August 29, 2017
Only 1 bathroom for the entire mall! That's not enough! There should also be more areas for disabled to rest. I've had 2 spinal fusions, and Lupus so I have to rest often.
Daniel Levinson
· January 2, 2017
This place looks like it should've been demolished years ago. The place looks like a pit of misery and despair. Look into the eyes of the mall employees and you can see they have already checked out.
Gabbriel Leverette Scott
· July 8, 2017
I'm from LA and was here in Austin for a few days. We heard so much about this mall and when we finally went we were so disappointed. It looked sad and depressing. The best part was the Chick fil A.
Joanne Lorri
· April 16, 2017
We had a great time getting our son's picture done with the Easter bunny however, the only high end store they have there is Nordstroms. The Macy's is a lower end one
Mia White
· December 4, 2016
Nice mall! It served it's purpose for me to visit the Hello Kitty cafe yesterday. Now I'll stop by another time to actually poke around further. �
Dorothy Acton Whiteman
· December 20, 2016
Was disgusted with the ladies room near the food court. The entire common areas seemed to be much dirtier & worn out. Thought this was a nicer mall last time I went there.
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