Posts

Treat yourself to the Christmas present you never received! This January get 0% Finance on all orders over £300 and pay no deposit! #chevinsale

It looks like you may be having problems playing this video. If so, please try restarting your browser.
Close
318 Views

FREEBIE: Fancy a limited-edition Orange Zwift Waterbottle? - We have 10 bottles in each store to give away this weekend. All you need to do is call in-store and take a ride on our Tacx demo set up and mention you have seen this post. Hurry 1st come 1st serve! #Tacx #Zwift #indoortraining #chevinfreebie

No automatic alt text available.
Photos
Reviews
4.7
77 Reviews
Tell people what you think
Brendan Ayre
· November 25, 2017
Absolutely first rate service.have bought several bikes from the otley store.craig and the whole team are excellent. The after sales service and constant support from the workshop and sales team cant ...be rivalled. Nothing is too much trouble and they have a genuine interest in the rider and their bike. See More
Simon O'Donnell
· October 20, 2017
Recently bought a Whyte T130RS(2018) from shop in Otley. This was after many conversations with Ian there MTB guy. They couldn't do enough to help and gave me a great deal on the bike. The few times I...ve rang after they've been just as helpful. I strongly recommend you give Chevin Cylcles a try. See More
Max Webster
· August 2, 2017
Massive thank you to the guys today, for saving my ride, was suffering with a numb leg and after a few suggestions they gave me a washer for my cleat, sorted out the numbness straight away! Thanks guys!
Paul Prystawsky
· November 26, 2016
Today I decided to go on a bike ride from Bradford to Skipton. Half-way there I realised that I forgot my bike lock, and was a bit miffed that I wouldn't be able to have a bit of a walk around and gra...b a bite to eat in Skipton. I phoned the railway station to ask if they had lockable bike boxes, but they didn't.

I Googled for bike shops in Skipton to see if they'd have any knowledge of lockable bike boxes, Chevin Cycles the first one to appear gave them a ring, and they were more than happy to keep my bike in store whilst I had a bit of a walk around.

I was so thankful for this and the young man who politely assisted me today. I purchased a skullcap to replace my woolly hat, spent a bit of time in Skipton and then went on my way, finshing my 37 mile round trip. You've definitely won me as a customer! Fantastic company! :)
See More
Fiona Jardine
· October 10, 2016
I have bought my very first Trek bike at Chevin cycles in Harrogate I am so impressed with the excellent service I received. I went into the shop at Skipton first and had a really good service and sup...port from Josh who allowed me to try a couple of Trek bikes in a local car park. Nothing was too much trouble. He advised me on what size bike I would need. There was no pressure whatsoever to sell me a bike just more important that I got the right bike for me. I found one that I liked but they didn't have it in the size I needed. We found out it was in Harrogate and the lovely young man there was so helpful. He allowed me to try it and I rode up and down and adjusted it till I felt right. I didn't get his name but he will remember the rather nervous lady that bought the blue ladies Trek. � can't wait to get it and ride it. So excited. See More
Pete Watson
· July 24, 2017
Great communication and attention to detail. I recommend without hesitation! Thank you Chevin Cycles ���
Jim Madden
· July 7, 2017
The time it takes for repairs and lack of communication from the workshop is unacceptable. Sadly won't use them again.
Chris Catterall
· April 25, 2014
Just had my bike into new skipton store! I'm spoilt really because from home I get to use otley and from work skipton is closer! Anyway I had been using a alternative shop In between the two but the m...ore I spent the less customer service I got and I decided to look elsewhere. Having had a problem with my bike I rang otley, it started real well! Great advise on the phone and good knowledge. Bits I needed were on the shelf and with in half an hour I was in the store. What a difference, even though it was Saturday afternoon and the place was really busy I was met by a guy called kevin, asked what I needed and even though it wasn't him that had dealt with my phone call, he sorted the bits took my wheel from me and went to get them fitted. Whilst waiting for my cassette sorting I was asked by three other staff members if I was ok and was made to feel valued. Kevin returned with my wheel and I was presented with a bill for the cost of the part only, fitted free!!! Now let me clarify my surprise, I had a relationship with the other shop where I had spent north of £5000 on bike and upgrades. Both my friends had bought bikes and had started the process of upgrading there's bikes! We were all in first name terms but when I bought my headset from them all of a sudden there was a fitting price?? When Asked why I was told, "well it's only a tenner" :-(! in comparison otley had price matched the part and fit free. I had no relationship with chevin but I had a fantastic experience. Since then in the last 4 weeks I have been equally impressed on the other 4 times I have been and bought from the skipton store, as has my friend that has been and had his bike serviced at otley, me skipton both booked in for the gold service chevin offer, neither of us paid the £45 charge as the guys are real fair and genuine in both stores and told us they didn't need to complete the full gold service as our bikes didn't require it all!!! Again real customer service, most would have charged it regardless! And finally we both ride orange bikes, not treks and the guys have looked after them really well, book your bike in with confidence it doesn't have to be a make they sell! Top set of lads!! See More
Bex Longthorp
· June 30, 2016
These guys are brilliant! Last night I had a few technical problems just before I was about to race in the town centre. It was like a formula 1 pit stop they were so quick! One was fixing my bike, ano...ther putting my race number on my back and the 3rd taking my PayPal payment. They allow you pay via PayPal incase you don't have any money on you too! Top service :) thank you See More
Andy Pitt
· March 25, 2017
Great shop in skipton , they are top lads . They sorted my loose cassette and got me back on the road straight away . Thanks a lot �
Neil Bradley-Smith
· September 6, 2014
Took my bike in to the Harrogate store yesterday for it's service. (It wasn't booked in until today but couldn't get in today) Anyway... While I was there I had a quick look around and was chatting to... one of the guys about something. I was there about half an hour. Just as I was paying for the few bits I got one of the mechanics came out with my bike and said it was ready!! Now that's what I call service!! Since buying my new bike a couple of months ago I cannot fault the service your team gives!! Thanks Team Chevin! See More
Beth Marchant
· March 26, 2016
Yesterday we were passing through Harrogate on our way from John O'Groats to Lands End, we had a few mechanical issues and the staff fixed them there and then, were really knowledgeable and super frie...ndly. Wish this was my local bike shop!! Thanks guys - really brightened our day! See More
Philip Ramsbottom
· December 29, 2016
Had a mechanical issue half way though a ride. They couldn't repair it but they were great about it and let me stay in the store for a few hours (with multiple offers of coffee and biscuits) until my ...lift arrived. Didn't end up buying anything but their service was great and will defiantly be popping in to buy spares next time I go past to say thanks. See More
Claire Gregory
· October 20, 2014
We have now purchased 3 of our bikes from Chevin cycles, a hybrid bike and 2 Trek road bikes. Excellent customer service from start to finish and we are more than happy!! We have also used the bike fi...t service at the Skipton branch, we can't recommend the shop highly enough!! Thank you Chevin Cycles!! See More
Alana Walker
· May 29, 2017
great service and advice would definitely use them again from the one in otley
Roy Moody
· April 12, 2016
Called in to Otley at very short notice to see if they could tru my wheel for the weekend. This was very kindly rushed in while I waited and was only £10. Great service and the wheel is now perfect. T...hanks guys! See More
Matt Fletcher
· October 1, 2016
Popped into Skipton branch, and was nice chatting to the guy there, while we was away on our wedding anniversary, thinking of coming for a holiday sometime so looking forward to some MTB rides in the area!
Vanessa James
· October 17, 2013
I have purchased two bikes here and received great service. My 9 year old is bike mad and has just completed the basic maintenance class and really enjoyed it. Lovely friendly environment in the shop,... the guys really know and love their bikes. See More
Anthony Cooke
August 15, 2014
Great service from Chevin Cycles Otley yesterday when buying new road bike, knowledgeable and friendly staff who talk through your needs as well as ensuring your bike is set up to meet your size and o...ther requirements. Highly recommended for all Leeds riders. See More
Percy Pung
· April 12, 2015
If you want top class products, with friendly and knowledgable staff at great prices, then come here. Nothing too much trouble. Highly recommended. :)
Videos
Workshop Service Promotion
5
Thank you again to everyone who came along to our MTB Demo Day at the weekend! #chevindemoday #ontothenextone - For those who missed out and have their eye on a new bike, we have an extensive range of Demo Bikes available in-store - https://www.chevincycles.com/demo
39
1
skiptonpromo
10
1