Reviews
4.8
106 Reviews
Tell people what you think
Michelle Cannonie Woloszynek
· December 6, 2017
D&S has done a fantastic job repairing my SUV twice after being hit by deers causing $16,000 damage. I noticed a fluid leak two weeks after getting it back after repair, they were out to my house with... a flatbed to come pick it up and fixed it the same day. They do amazing work and the staff is awesome. Thank you!! See More
Danielle Marchaza
· December 10, 2017
I’ve used D&S automotive several times over the last 10 years when the occasional ding and accident has happened. They have been professional and absolute perfectionists. My car has always come home c...leaner than when I dropped it. They communicate throughout the process with you and make sure that you’re completely satisfied. Highly recommend this establishment to everyone. See More
Rachel Fenstermaker
· April 7, 2018
They did beautiful work fixing my car at the Chardon location. It looks immaculate (inside and out). Also, Steven kept me informed and updated throughout the entire process. Wonderful! I'm very please...d. I will definitely return if I ever need to and will absolutely recommend them to others. Thanks!! See More
Jerry Nierzejewski
· March 21, 2018
Great service. Took care of everything. Identifying hidden damage, working with my insurance company, rental car setup and excellent repairs. Their communication was excellent throughout (can't say ...the same for my insurance company). I highly recommend D&S anyone. See More
Melissa Reye
· February 7, 2018
I just picked up my 08 Dodge Nitro and it looks better than before the accident. I appreciate all the hard work the mechanics at D & S put into repairing my car.
Joan McAllister
· December 2, 2017
Pleasant experience with Shaun and Team at Chardon location. Upscale - white glove treatment. Customer service is outstanding! Impressive craftmanship & detail!
Thank you!
Christine Siembor
· July 25, 2017
Two big thumbs up to the Service Department at the 7588 Tyler Blvd Mentor D&S location! Just had body work completed there and the staff was courteous and very professional and the body work was fanta...stic! They handled everything for me and kept me informed during the repairs. I will recommend them to everyone I know! Terrific experience!! Thank you to all there! See More
Jen Zulandt
· June 20, 2017
We had a great experience getting our car fixed while we were out of town. D&S and Shaun were very accommodating to our needs, the repair looked awesome and the car was cleaned too! Top notch service.... Price was not over the top and will be recommending and taking cares there for any future repairs. Thanks!! See More
Cary Glay
· December 19, 2016
I cannot say enough good things about Erik Ellis and the D&S Automotive team. I contacted Erik about some custom work on my truck and I had more questions than answers going in. Over several weeks a...nd a lot of patience on Erik's part he walked me through options, considerations and possibilities. I know several times where he would take the time to look up details or gather other opinions to help me in my decision. I came into the process knowing I wanted to do something but not certain of the details, D&S walked me through, demonstrated patience and true customer service. In the end I ended up with exactly what I wanted for my truck. Great process and great service! Thanks to Erik and the entire team...Truck looks great! Highly recommended. See More
Amanda Bihl
· August 26, 2016
I was recommended this body shop by a Facebook friend. Checked a few other body shops out but was not impressed at all. Not by the exterior or they way they treated their customers. Pulling up to D&S ...was a breath of fresh air. The exterior was amazing and inside the customer service was even better!!! I am very impressed and happy with the quality of work. There is not one negative thing I could say about this place. Hopefully I won't ever need to go back lol but I won't hesitate if I do. Thanks to everyone at D&S you guys are awesome! See More
Jason Warren
· October 8, 2017
Great facility with great employees. Everyone is friendly and more than willing to help get you back on the road!
Carol Fuerst Ashdown
· January 13, 2017
The first time we went to D&S Automotive was several months ago when my husbands car was rear-ended. The shop was immaculate. It looked more like a showroom than a car repair shop. They did a timel...y & excellent job. Last week I took my Honda CRV for repair of deep scratch. They did a great job and did not insist the doors be repainted and offered a touch up for much less (which I chose). They are the nicest people to work with and really extend themselves with pick up and drop off of your repaired vehicle. I recommend them 110%. See More
Michele Metz
· March 2, 2017
D&S is the only place I would go! The moment you walk in the door, you know this is a quality, place. Just picked up my F150 from getting repaired. Spectacular! Kudos to Mark Metz! I am amazed! ...The workmanship, is top notch! My truck looks brand new, inside and out! If you want quality work done, you have to go to a quality shop...for me, and all my family, D&S Automotive Collision and Restyling is the ONLY place to go! Please tell everyone that had anything to do on my truck, "Thank you"!

I left another vehicle for them to fix. Someone drove into my car, and crushed the door. I live by my word! The only place I would go!
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Donnie Reebel McKim
· November 5, 2017
D & S did a great job repairing my VW Beetle a couple of years ago after it was side swiped...they matched the paint perfectly too!👍👍👍
Drew Patterson
· November 1, 2015
Brought my truck in to have a lift put on, and after hearing about this place so much and spending 2.6k I was hoping for better. Was given a time to pick it up and then still waited almost an hour. T...hey had also told me there were 2 thousand dollars worth of things that "needed replaced" as they tore my front end apart for the lift. I am very mechanically inclined as I work on heavy equipment for a living, and brought it home to find out they were just trying to make a buck on me by claiming the parts were bad! Not very smart on their part nowadays. When I called management to ask what this about I was only argued with and told they would bleed my brakes again as compensation? (Which was done poorly the first time). Decided to not waste any more time with people who seem to be clueless to anything other than ripping people off. The only thing I am happy with is the lift kit itself and the fact that they are located at a convienent distance from my house. Would not recommend to anyone. See More
Bobbi Frohman
· November 19, 2016
I got a remote start on my vehicle yesterday and couldn't be happier with it. Eric was awesome with getting me set up and taken care of. The price was also over $400 less than what I was quoted throug...h the dealership. Thank you so much for the smooth and wonderful experience! See More
Randy McVicker
· February 26, 2016
Repeat customer x2 to D&S. As usual extreme quality work and customer oriented. Could not be more happier with this team of professionals! Thank you Shaun in Chardon for your hard work and research... in answering all questions and going above and beyond for me. A second thank you to Sean in Mentor for the install. Will highly recommend you and your team to all!!! See More
Cindy Kempert
· May 14, 2016
Amazing work, and go so above and beyond the norm. Pleased to pick up our Ford Escape from them after a minor damage and some restore work, and came in after closing (sorry, folks) where Brandon retur...ned my vehicle to me in A-1 condition, after even removing some unscheduled rust from our rear tailgate window. Incredible paint match, cleaning and detailing, so beyond expectations. And kept charges below estimate. Applaud you, D&S, for another fine job! See More
Mark F Seidel
· February 9, 2017
Thank You D&S Chardon for repairing my Outlander. it really looks good!
I have been a long time Customer and would recommend D&S. The New location in Chardon is very professional and the work on my da...maged vehicle was repaired and explained every step through the process. Thanks Chardon!! See More
Denise Unick
· April 28, 2015
Went to pick my SUV on a Friday. They were doing work on the bumper that someone hit me from behind. The job was so unacceptable they told me to stop looking it over. Scratches in the paint job, bump...er not on properly, stuff/bublbles under the paint, the window molding damaged from who knows. Finally picked it up the following Tuesday. Still not right. Blemishes on the hatch. Now I have to wait 30 days for the clear coat to harden and bring it back for a buff. The staff couldn't have apologized more but the workmanship..not so much. I didn't feel important and the work certainly showed that. See More
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