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Eaze
Internet Company in San Francisco, California

4.1

4.1 out of 5 stars.

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11,304 people like this

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www.eaze.io/facebook

Internet Company · Medical & Health · Technology Company

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Posts

Eaze

October 25

Whether you’re new to #marijuana or want to brush up on the basics, we’ve got you covered. Learn about the different products and how to use them to meet your needs. Tag someone who needs this!

The Eaze Beginner’s Guide to Marijuana

Our mission at Eaze is to make marijuana easy to understand and accessible to everyone. That’s why we’ve put together this guide to break down everything you need to know about using and enjoying marijuana.

eaze.com

Eaze

November 25 at 4:43pm

Get up to speed on the latest and greatest in cannabis technology.

https://eaze.co/2A5VfPJ

Cyber Monday: The Latest Innovations in Marijuana - Eaze Blog | Marijuana Education, News, and Culture

Cyber Monday is here, making it the perfect time to go shopping for the best marijuana technology products with great deals just in time for the holidays.

eaze.com

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Videos

Accessibility is a Right

298

180

Legal marijuana in California

179

Let's make history, California! #Election2016 #vote

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Photos

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Reviews

461 Reviews

Tell people what you think

Bryan Jones

· October 23, 2017

Original Review: Have used this quite a bit since I found out about it, but until they can get some issues fixed I’m unsure if I’ll continue using it. They offe...r promo codes consistently but when I try to place orders I get “no driver available to fulfill that order” a lot, and then when I finally got an order in halfway through waiting for delivery the driver apparently canceled and so I had to reorder again. Tips: if eaze wants to succeed and have people refer, then you need to have drivers with proper supply in stock. Especially if you’re offering promos to order. It’s pretty annoying I can’t order what I want, takes away a lot of the convenience of your service. Hopefully you actually pay attention to these reviews because I like the concept of your business but execution so far has been subpar.

Update (from 2 to 3 stars): so far my experiences have improved. I no longer have issues with getting what I want and have not had issues with placing orders lately either. I have had issues getting response by email with customer service but they responded almost immediately here on FB when I messaged them so that’s good. If I continue seeing improvements I’ll keep raising my rating back up :). See More

Sierra Rayne

· August 22, 2017

They have a system that will trigger on your card if you chargeback any purchases (not just eaze ones) and instead of that system having the option for them to ...remove those accounts from the list so you can continue to use a card on the account they just tell you that you are SOL and can't use any cards on the account!

They are overpriced, most other dispensaries at this point will do delivery. Hell, there are cheaper and better delivery services out there!

No to mention that I have tried to have this problem resolved for the last month+ and when they couldn't be bothered to actually figure out my issue they just dropped the ticket and stopped responding. Making me have to keep emailing to actually try and get responses. Every time they would just bounce me around to different reps until they drop me completely.

Their products are overpriced for what you get, considering most of the flower you see on the website is not the flower you actually get. Generally is lesser quality than they make it seem. Overall a company I don't plan to use again until they get their shit together. See More

Sean-Eric Hailer

· September 10, 2017

I first heard about eaze from a friend a year ago. I renewed my recommendation, without any issues. In fact, I was a little shocked at first. It was thorough an...d face-to-face (Like Facetime or Skype). It only took a few minutes. Once the shock of how truly easy it was to use wore off, I sent the link to a few of my friends too.

Just renewed again today, and placed my first order for delivery. Again, used the app with great "eaze". Haha! Delivery was here within 15 minutes!!!! It bears repeating. My delivery was here in 15 minutes!!!! Where else are you going to get that kind of responsiveness??? Good selection of quality products, nice personable driver, and good prices. My new go-to!

Thank you! See More

Krystle Alambra

· October 6, 2017

I've used eaze for about 2 years and often referred the business to friends and was very happy with the service. Recently, I made an order and was given the wro...ng product. Unfortunately the item I was given isn't compatible with the devices I already owned so I had no use for it. It's been over a week since I filled out the customer service form online and sent 3 emails to support and never received a response. I can deal with the loss but I won't forget the terrible experience and will be finding a new dispensary/delivery service from now on. See More

Nabil

· November 8, 2017

4 hour wait time for an order I placed on 11/7/17 is absolutely unacceptable. The delivery ETA kept updating and changing even though there was no delivery made... until 10 PM. At one point the ETA showed 3 minutes away and a delivery driver didn't show up for much longer. I placed an order at 6 PM and they finally canceled my order at 8 PM and emailed me to place another. I placed another one at 8 that showed up at 10. Also, only being able to contact customer support through email is flat out WRONG. They can choose not to respond to emails. I've also received a defected order one time and they didn't respond to any email I sent them regarding the order. Whether there's a refund or not, an email back would have been appreciated if you want to keep a customer. See More

Wes Jackson

· October 26, 2017

Convenient? Yes. But they fuck up every other order by giving me the wrong items. Been using them on and off for the last few years, but will be shopping elsewh...ere from now on so I don't have to wait 3 days to get a refund for an item that I have no use for. Customer service is through email only and practically non existent. See More

Kyle Irie

· September 4, 2017

My gf ordered and got her order but was double charged and now won't refund her money. Saying if she cancelled the order with the bank they would suspend her ac...count. No number to call. They skimp on almost every order. Does anyone have a number or corporate number or anything to this shity theiving place... See More

David Barr

· October 29, 2017

Eaze has stopped trying. My last order had a completely wrong item and a tin of fully melted gummies and one half melted. Customer service responded a day later. Eaze, please close up shop and give someone else a shot. Your system is broken and your people don't care.

Dani Muir

· October 19, 2017

Still waiting to hear back from the about an delivery they messed up. The company brags about average 20 minute delivery but my delivery took close to four hou...rs. Its been four days since I emailed their customer service line and no response. They don’t even have a customer care number. Very bad customer service. Its a shame! See More

Cassandra Santos

· August 1, 2017

I always been a fan of eaze since it is so convient but the customer service is a hit and miss. Most of the times the drivers are very nice and friendly but som...etimes you'll have that 1 person where it's like damn I hope I never get that person again 😑 And what's very very annoying is trying to get in contact with support is ridiculous!!! They take practically a week to respond and when you get a response the person doesn't even answer the question and the problem is never resolved. I once wrote a email to the support team and asked if they can only deliver to residential neighborhoods since I had order from a store and I waited approximately 35 minutes and once the driver got to my location the person had called me and told me that he could not drop off my items since I was in a store and they could only deliver to residential neighborhoods, which doesn't make any sense since I've had ordered many times from different stores and also I have friends who have done the exact same thing and never had a issue or was told what I was told. I asked him if my payment would be reversed right away and he said yes and for me to cancel my order and I said I didn't know how to so he did it himself, but my payment wasn't reversed right away it actually took 2 days and what really annoys me is that if that was the case that they can only deliver to residential neighborhoods then why don't they post that on the website???!! Why waste people's time??!! They should really get a support number to call and get a better support team cause obviously they do not care at all. See More

Chris Rogers

· November 15, 2017

Rule #1 when running a business, is that the customer should receive goods or services they have paid for. I paid for an evaluation, rec letter, and plastic rec... card and never received them. I contacted support on 10/27, and have yet to receive a response. They basically ripped me off. I understand that things breakdown sometimes, but what matters is what you do about it. Eaze has been horrible in this regard. No accountability, no communication. Absolutely awful... See More

Christy Price

· October 11, 2017

I spent $100 on my previous order so that I could take advantage of the free vape pen offer. I purchased 2 eigths of Humboldt Farms and when I opened each jar the product was dry. As for the vape pen. It keeps clogging up and is hard to smoke from. Very dissappointed.

Tommy Nickerson

· October 21, 2017

I’ve never been more impressed with a sign-up process in my entire life!! From start to finish my process took less than 75 mins!! And that INCLUDES being verif...ied, talking with a licensed MD and getting a recommendation letter, being approved, shopping online, AND having quality product being delivered by a professional. About the same time (If not quicker) than ordering pizza with your smartphone!! Unbelievable!! I’m sure the process times will vary depending on each case, but not by much I would assume. I’m absolutely floored by amazement. Way to go Eaze!! See More

Jack Ware

· July 10, 2017

Bait and switched me advertised ounce for 196 tried to order 4 times 4 different days and while there were open by the way and every time I messaged support it ...seemed like they didn't even read my email what's worse is when I did get a reply they tried to say that no drivers have an ounce at the time I tried to order tried to order right at 10 when they open still can't order it you can order the mutch worse deal half punch tho since then they changed the price of the strain I want and sent me a 20 credit I will not be using eaze anymore worst customer service experience ever driver are nice and professional but the support is super slow and will treat you like an idiot See More

Caroline Sdregas

· September 28, 2017

Extremely disappointed. Had a wrong item delivered, which isn't a huge deal, but had written into their customer support 10 days ago and STILL have not heard ba...ck about anything. For those of us who use cannabis as medical relief, 10 days to get an order issue corrected is far too long. After I am compensated for this issue, you can bet I ei'll never associate myself with Eaze again. See More

Rickisha Bess White

· July 25, 2017

I'm a faithful customer and normally dont have or never had any problems with Eaze but this time I'm pretty upset about the Eaze customer service. I ordered and... I missed the phone call, so I re ordered and got charged twice for one order. I need my refund back please like yesterday. Please and Thank you. See More

Adrienne Martinez-Leon

· May 15, 2017

I use to love Eaze but not anymore! I received a cartridge that literally snapped at the bottom 2 days after I ordered it. They gave me a credit for it so I cou...ld place another order. I do so and my ETA turns from 7 mins to 20 mins. I get a text saying your order is 18 mins away then 2 mins later I get another text saying your ordered could not be completed. They didn't tell me why so I placed the order again. This time it says 25 mins ETA. It says 25 mins for OVER an hour. Finally I receive a text hoping my order has arrived but it hasn't turns out they have cancelled my order AGAIN! after 3 hours of trying to get this order Eaze finally tells me that one of my items are not in the drivers inventory. Horrible horrible horrible service. I would have gave up but I had a $51 credit so I placed a 3rd order. I ordered butter cookies brand and my order was delivered. I open the jar and there are seeds in the jar and the cannabis is DRY! I'm so over using Eaze don't waste your time or money. They have horrible customer service and take hours to respond to you. See More

Zach Hoffman

· June 17, 2017

Spam texts people. I got a text from you (phone number +1 (628) 222-4099) advertising their services. I've never signed up for your services or for any communic...ations from your company. Please do not contact me again, as it is annoying, unprofessional, and illegal to spam text/call people. (According to the Federal Trade Commission, “It’s illegal to send unsolicited commercial messages to wireless devices, including cell phones and pagers, unless the sender gets your permission first.”) See More

Jenny Thompson

· November 1, 2017

Terrible service. Over priced products. No way to get in immediate contact with customer service. I was charged 3 times for an order I never received and can't get a response from anyone on the team. Most actual shops will deliver for free so there's really no reason to even use this app.

Richard Guzinski

· November 3, 2017

This service is crap. They give you an ETA and if you watch it, it will keep changing. I placed an order and was given an ETA of 55 to 75 minutes. Then at 3 min...utes left it jumped back to 46 to 55 minutes. How can you be 3 minutes away the all of a sudden more the 30. The menu is way to limited and the only thing worth buying is a very few of the cartridges. Im so done with this WANTA BE CLUB! Not geting any more of my money. Plenty of amazing delivery services out there! See More

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Posts

Eaze

November 23 at 4:34pm

Here's our secret to winning Black Friday.

https://eaze.co/2A0Q3fr

3 Tips for a Stress-Free Black Friday - Eaze Blog | Marijuana Education, News, and Culture

No need to stress out about Black Friday shopping. Learn how cannabis can help you power through the day.

eaze.com

Eaze

November 23 at 1:01pm

This Thanksgiving, skip the small talk and get to to the good stuff - use these 4 topics to spark meaningful conversation about cannabis at the dinner table.

https://www.eaze.com/blog/posts/talk-cannabis-thanksgiving

If Cannabis Comes Up at Thanksgiving Dinner, Here's What to Say

Talking to your family about marijuana over Thanksgiving dinner doesn't have to be hard. Use these 4 topics to spark meaningful conversation about cannabis at the dinner table.

eaze.com

Eaze

November 22 at 11:08am

It’s 2017 and marijuana is mainstream - here are the best foolproof ways to share marijuana with your family this Thanksgiving. Welcome to the Thanksgiving you’ve always dreamed of.

https://eaze.co/2hTkayH

Marijuana Treats for Grandma this Thanksgiving (We're Being Serious) - Eaze Blog | Marijuana Education, News, and Culture

The best foolproof ways to share marijuana with your family this Thanksgiving.

eaze.com

Eaze

November 21 at 1:04pm

Elevate your gifting game with Eaze’s 3rd annual Holiday Gift Guide! We paired thoughtful gifts for every special person in your life with a little extra something (hint: it’s marijuana!) so you can focus on creating unforgettable holiday moments. #GiftTheMoment

https://eaze.co/2zbgNGO

Eaze Holiday Gift Guide 2017 - Eaze Blog | Marijuana Education, News, and Culture

Impress your family and friends with marijuana treats thoughtfully paired with gifts for every special person in your life.

eaze.com

Eaze

November 13 at 4:29pm

We had our 100th full time employee start today! Time to celebrate and #EnjoyTheMoment 🎉

Eaze

October 26

New to #Eaze! Cloud, an edible that contains only 2mg of #THC so you can #EnjoyTheMoment with a controllable experience.

Eaze

October 25

A record high 64 percent of Americans support #marijuana legalization according to a Gallup poll.

Poll Finds Support of Legal Weed at 64 Percent, an All-time High

For the first time, a majority of Republicans want to see marijuana legalized.

nymag.com

Eaze

October 19

Spice up your seasons eatings with GOOD CO-OP's limited edition Pumpkin Spice Blondies. Baked with real pumpkin, a special blend of spices, and organic #cannabis butter.