240 Reviews
Tell people what you think
Milly La Unica
· January 2, 2018
Store #187: This insurance agency is horrible. I have been with them for quite some time now and every single time you call to get a quote, add a vehicle, make a payment or what ever it is you are ca...lling for they place you on hold for over 30 minutes. They don't come back to check on the customer that is on the phone and then tell you that the customer that is in the office comes 1st. Let alone they have placed my insurance on recurrent payments without my permission only to receive an additional bill before the month is over stating my insurance will be cancelled if I don't make the additional payment. I didn't know you can sue them for doing this, but now I know. HORRIBLE CUSTOMER SERVICE! See More
Rees Ana Gherman
· January 5, 2018
The most sexist billboards I have ever seen. Between violence against women, boobs, and portraying women as prostitutes, I wonder how competent can the sales team be, considering that in 2018, this is... all the marketing department can come up with. Every time I drive by their billboard, I want to puke . Do men in your office still slap the female employees on their butt and call them “sweetie”? What a crap, unimaginative business. See More
Diana Ferro
· November 29, 2017
Why would anyone sign up for their service. I was disturbed by looking at their ads on the highway. Is this how you want your daughters to be treated like and your company to be remembered by? #humant...rafficking #estrellainsurance See More
Dave Munoz
· February 5, 2018
The agent #136 Fagundo Group is horrible. Their associate Solyris has no clue what she is doing. If you call this location and are do not speak Spanish fluently, they are not respectful but Be careful with this agent, they are not professional and lie to cover their own asses. They have difficulty completing simple requests so you are forced to remind them several times. Time to find a new agent! See More
Micah Marie Johnson
· November 1, 2017
I hate your sexist ad and the perpetuation of sexist ideals that it supports. Way to be non progressive and completely deaf to the obvious outcry from women everywhere. Have you been watching the news at all?
David Reyna
· July 14, 2017
I have been buying car insurance from Yesenia Flores for years now. I'm not an easy client. I am always looking for the best coverage and the best deal. Yesenia gained my trust with her knowledge and... patience. She has years of experience as owner and every time i need to renew i get a friendly reminder with the different company options I have. Then Yesenia answers all my tough questions. I am very critical as a consumer and i get quotes from internet sources before i make my decision. I have been with Progressive for 2 years now and I am satisfied considering that, God forbids something happens, I don't want headaches while processing a claim. See More
Stephany Todd
· July 30, 2017
My reps remember me and my situation, and always let me know when there's a better option available for me or when there's about to be a change in my policy. I trust that they have my best interest at... heart and they are finding me the best deal available to me. See More
Caroline DeFreze
· November 1, 2017
I agree with Micah Marie Johnson. I was very dissappointed to see this womans tits advertising insurance. Its demeaning to women and I personally would not consider switching from Geico , Ive been w...ith them 16 years, to an insurance company that would support this type of sexist advertising. Its 2017, its grosse. See More
Karen Blake
· October 20, 2017
zero for insensitive and out of touch marketing...latest billboard shows girl with low cut shirt and large breasts reading "stop staring at my savings", Must have been designed by Harvey Weinstein. WO...W talk about not getting it! See More
Maricela Alvarez
· November 7, 2017
I very appreciate the attention given by the agent in order to offer the best option of a insurance for me. In this case is Progressive. I think I'll never leave this office in the future. Thank you so much.
Aimee Jane Ladebue
· October 27, 2017
I get text messages from this company asking me to pay my bill. When I try to pay they can't even find me in there system. This company is so confused. My insurance is being cancelled because they can...t find me and except payment. Don't use this company. They are incompetent. See More
Diane Garcia
· February 12, 2018
Horrible customer service at #136. The owner does not have a clue what type of policies she is selling to customers. Inept and rude associates. Simple requests are usually procrastinated. Improve comm...unication with your customers. Don't bother emailing their corporate office; no one cares! See More
Kenda Serena Custer
· January 20, 2018
Awful marketing, won't do business with anyone who portrays women in the sexist and degrading way this company does.
Rick Estrella
· July 13, 2017
The best service at the best price, guaranteed!
We have stores to serve you in Monroe, Miami Dade County, Broward, Palm Beach, Ft Myers and Orlando in Florida with Tampa coming soon.
We have Stores i...n Phoenix, Tempe, Mesa, Chandler, Glendale and Tucson in Arizona.
Los Angeles, Hollywood, Sacramento, Modesto, Van Nuys, Glendale, Fresno and Stockton in California.
We just started in Columbus and Cleveland Ohio.
Thanks for all the support!
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Odalys Alpizar
· July 14, 2017
Estrella Insurance, a well known name in Florida and now in multiple states is a company based on principles and strives to offer personalized customer service and the right coverage for your family a...nd business. Representing multiple companies for auto insurance as well as homeowners and commercial lines, Estrella Insurance is a name you can trust! See More
Sara Velasquez
· October 29, 2017
Take the adds DOWN on billboards tv channels and more! And FIRE your entire marketing! SHAME on this company- instead focus on lifting up women you are degrading with your violent sexist adds.
Alberto Nunez
· November 2, 2017
Price and servive was excellent. I've no complaints so far. For as long as this agency keeps these standards I'll keep coming without hesitation. Alberto Núnez
Pedro Leon Dominguez
· November 18, 2017
Estrella Insurance is a great experience ! They are very nice and they Will provide you excellent customer service !! They are friendly and they will work with you , thank you .Estrella insurance !!!
Madelin Martinez
· July 14, 2017
For years my policy was written incorrectly by other agents until finally I was helped by the office in Miami Lakes. The owner Yesenia Flores explained to me what was best for my family and found a po...licy for me with Mercury that covered me in Miami and my son who lives in Orlando. Thank you for providing me with a knowledgeable agent who is always attentive to my needs! See More
Esteban Gonzalez
· August 18, 2017
Jennifer was awesome, she helped me find a great quote and helped me get the insurance I needed. Thank you for all you great service and professionalism.
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Alberto Nunez to Estrella Insurance

Price and servive was excellent. I've no complaints so far. For as long as this agency keeps these standards I'll keep coming without hesitation. Alberto Núnez

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