"Bad management is the biggest contributor to low productivity" - article in HR Magazine. Professor Cary Cooper CBE comments "if an employee has a manager who motivates them, gives them opportunities and gives them flexibility, they'll produce more. By using Functional Fluency, managers can be in charge more effectively -

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Looking forward to hearing from inspiring speakers and having some good conversations. Thanks to Cornwall & Isles of Scilly Growth and Skills Hub for the opportunity.

The University of Exeter Business School Cornwall and the FXU Women in Business Society are hosting a ‘Women in Leadership’

"Supreme Leaders vs Effective Leaders" - great article by Dr Layo Seriki -
Featured in Feb 2018 edition of Leadership magazine -

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Catch up on our latest news, including training in a sunny Curaçao, and an invitation to a brand new workshop -

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Lovely to see you all continuing your learning to become Licensed TIFF Providers in conditions that are so conducive to Functional Fluency!

Functional Fluency Caribbean added 10 new photos — at Soul Garden Curacao.

These fantastic coaches are in the final phase of becoming the first certified TIFF Providers in the Caribbean. Just one more step to go.

So eloquently describing the difference between emotional rigidity and the emotional agility that brings us true resilience and thriving. Many links to the Functional Fluency model too.

I am thrilled, elated, proud, delighted… (so many emotions!)... to let you know that TED released my talk this morning!

If it connects, please share!

Watch it here:

Psychologist Susan David shares how the way we deal with our emotions shapes everything that matters: our actions, careers, relationships, health and happiness. In this deeply moving, humorous and potentially life-changing talk, she challenges a culture that prizes positivity over emotional truth an...

Powerful words emphasising the importance of building effective relationships, including with yourself, and in learning to react less and respond more.

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Great Big Minds

18 brutal truths about life no one wants to admit
...but it if you do, you'll live a more fulfilling life.
Share it out.

A practical introduction to Transactional Analysis (TA) which especially links to the Functional Fluency Model and TIFF Personal Development tool. The workshop meets the prerequisite criteria for becoming a licensed TIFF Provider.

Sat 10:00 AM UTCVassall CentreBristol, United Kingdom

“Our Network Coordinator from Germany, Jutta Kreyenberg, enjoyed introducing the Functional Fluency model at a recent workshop in Beijing.
Several attendees will soon receive their own TIFF personal development Profiles with the help of an interpreter. Work is also now underway with Professor Tianbao to start the translation process, and open up the benefits of TIFF to many more people.”

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TIFF Provider, Valerie Fawcett has launched her new website - Looking forward to continuing to work together.
Follow the link from our homepage to hear Valerie talk about the value of Functional Fluency and TIFF in Management and Leadership training -

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We're thrilled that Google in-house coaches are using TIFF within their leadership coaching program -

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Enjoyed making new connections with business folk at #FSBCornwall event at The Melting Pot Cafe Cornwall. Thanks especially to Bex from Eight Wire for succinct reminder of key marketing points. I have a couple of things to take action on.

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We've been working on an Introduction to Transactional Analysis one day workshop which we hope to run in the spring. We're designing it so that it links TA theories to the Functional Fluency model - let us know if you'd be interested in taking part in this pilot.

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Valuable tips on 'How to Sell' from Trevor Lee, and a masterclass in giving a non-techie, engaging presentation.
Good to meet many new people from North Cornwall and Devon, especially hearing about Friends of Bude Sea Pool.
Thanks Ann Vandermeulen, FSB Cornwall, for helping organise this joint event with Devon group, and The Arundell Arms Hotel for lovely lunch.

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Enjoyed a great start to my day with a swim at the fabulous The Cornwall Hotel, Spa & Estate. Watching the sunrise as I swam. Then out into a glorious December morning. Definitely using energy on my own behalf in a very Functionally Fluent way!

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Great 'TIFF Providers in Education' get together with
Liz Jackson, Susannah Temple, Sean Warren, Steve Willshaw, Sue Ashby and David Brown. So good to hear how people working in schools, and elsewhere in education, are already benefiting from using TIFF personal development tool. We shared ideas and plans for future developments too. Wonderful venue and hospitality at Warwick Hall, Burford.

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First TIFF Provider Licensing training for our new Caribbean Network is underway on Curaçao! Well done Leona Bishop and Rian Hoorens-Maas for making this happen. What a fabulous place to learn about Functional Fluency and TIFF.

If you too would like to find out about becoming a licensed TIFF Provider, please follow the relevant link to the next training in Germany, Netherlands and UK at the bottom of our home page - We can't guarantee the lovely weather, just a warm welcome, a comprehensive, activity based learning programme and some good fun.

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