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at lunch at Tyson's yesterday was truly awful. My family (group of six) were seated around 1:05pm. Then... No waitress. The family seated at the same time as us, one table over, had drinks ...AND appetizers before we even placed our order (different waiter). Total time to get two drinks: 15 minutes. All drinks: About 30 minutes (5 soft drinks and one lager). Then, we waited. Waited more. No waitress. Got up to find her, asked for manager. No manager. Still waiting. No appetizers , no drinks. We asked again to speak to a manager, and the manager came and said he didn't know what was wrong and argued that we really hadn't placed our order on time, that maybe we hadn't been seated when we said.
, our meals showed up (around 1:45pm) but no apps... I'd planned to eat apps for my meal, so I placed order with a different waitress at that point. Then, the apps finally showed up - kind of cold - around 1:50pm. Manager bloviated and finally said if we didn't want the apps he'd take them away. Or take them off the bill. No apology.
The cooks came with it. My love didn't like the cooks only cause that's wasn't filet minion and it wasn't coconut shrimp. The beers was great. My love sample a few. Before we sat down we peep how t...he waiter service was gonna be like terrible. Only cause they was under staffed. I'll go one more time. My love said she would so they better step their game up.
Jebus Herbert Christoffer
This is such a great place. To only serve the beers that you brew is a great idea. The food is great and they give you suggestion
s on which type of beer to pair with which flavors. Great place to ge...t away while the significan t other is shopping.
My family and I eat here every time we make our way out to Tysons and they never disappoint
. The Southwest Eggrolls are a MUST and we have never tasted a bad beer. The garlic fries are absolutely addi...ctive and pair perfectly with burgers and chicken. The service is always spot-on and accommodat ing. Highly recommend!
Lesley Holmes Rahman
Our drink order was taken promptly after we were seating but after waiting about 10 min for our drinks, we were told by our server that "somehow" they didn't get put in the "system" and could we remin...d her what they were again. We should have left at this point. After waiting 45 more min for our food (the server did stop by a couple times and said she was checking on our food and it should be "right out") we were told once again that somehow our food also didn't get put in the system and could we remind her what we ordered again. We asked for the check and left at this point. I'm pretty sure she was high, and not on life.
Tia Hawkins RN
Food was good, served cold and the service (waitress)
was beyond terrible. Didn't give us her name, couldn't recommend a dish, got drink orders wrong and disappeare d for 30 minutes without a word. Als...o overcharge d on bill. We're there for over 2 hours and there was no wait. First experience was less than adequate, especially as a party of 7 celebratin g a birthday.
I find it very offensive when a server places the bill in front of a man near the head of the table, rather than in the center of the table. It demonstrat
es that the server does not respect females, s...ee them as equal with men, or not feel like they are capable contributo rs financiall y. I said something when the server places the bill in front of my fiance last night, and I was disappoint ed to learn that Gordon Biersch trains ALL servers on that protocol. I will not be dining at your restaurant s again.
While I enjoyed our dinner, I'm saddened to say that I probably won't be going to this location again. I accidental
ly left a Christmas present from my husband on our table, and when I called to let th...em know I was on my way back to come get it they said that they didn't see anything and to call back in the morning. I was very upset and of course skeptical but waited until today and called to see when I could come get it. However someone must of took it for themselves , because it could not be located when I am 100% positive that I left it on our table. I know it is my fault for accidental ly leaving something there, but I was hoping that the people who worked there were honest and would do the right thing. I hope whoever has it enjoys it, and puts it to good use.
Jhett Arzadon Epp
We had been sitting for about 10 min when another party sat at another table. Waiter came out with menus and proceeded to wait on them and chit chat. Called his attention after 5 minutes and asked if ...he could bring us menus. Said he would and continued to talk to the other party as if he would get to us when he was good and ready. Finally went to the front and asked for menus. Several minutes later, another server came to take our drink orders. Took forever for appetizer to come but main dish came soon after. Ordered brownies with ice cream and that alone took another 20 minutes. Food was mediocre. We will not be returning.
Garlic fries!! Yes!
Great Beer choices.
Did i say garlic fries?!
Great Beer choices.
Did i say garlic fries?!
Have eaten here several times but tonight was the pretty bad. Service was slow. Three runs over 15 minutes to get all of the drinks (sodas, milk, beer, wine, mixed). Kitchen/
runners forgot someone's e...xtra side, salad. No follow up to see how everything was. Had to ask for drink refills. Brownie ice cream dessert was pretty small for $6.75. And to top it off, the computer system was down which caused a 20+ minute wait just to get the check. Credit cards run manually because of the system be down. When we spoke with the manage, he did apologize for the mistakes and delays but never even offered to comp anything for all of the troubles.
Mario J. Giordani
Second time in the last week, great food, great prices, great beer, all good. My new place to go, and for a quiet sunday....
happy hour from 3 -6 pm �
Used to go there a lot - have a passport so I know there will never be a wait. But since you guys downgraded
your loyalty program you really are just like every place else. So not calling ahead we wai...ted 20 min gave up went to bennigans. There was no wait. Actually the food was just as good but less expensive. Also if you are going to stop the skip the line on your program don't advertise it on your pagers - it's kind of like rubbiing salt in a wound. Change the pagers BEFORE you downgrade the program. And with all the passport junk mail you send - clearly explain the downgrade. I know nobody wants to tell customers they eliminate services but not doing so makes it smell of bait and switch.