Reviews
4.4
32 Reviews
Tell people what you think
Bill Allen
· November 18, 2016
I am a member of a Megabank and a credit union. So I have a point of comparison as I explain both. I will start at the relationship side of the business. When I walk in my Megabank I am not greeted an...d if I were they would not know my name. I would then take my place in a cattle line for 10 or 15 minutes for my turn. At Gulf States you are greeted by everyone that sees your face. They are always the same faces and are genuine professional people concerned for you. Now the Service side of the business. No matter what your credit score or situation you will be put through a cookie cutter program to apply for a loan or card. Any questions you may have will need to be emailed to the response center and wait for a reply. At Gulf States It is like Mayberry, most times you can call in what you are needing and before you can drive to them they are waiting and ready to help you. The 1960 style respect and professionalism is beyond compare. I have been a member of Gulf States Credit Union for about 15 years and can not recommend them enough. Whether you're a young person looking to grow your credit and financial plan or you are just tired of being referred to as just another number. This is the place for you. As far as community involvement Gary has been a member and President of our local Rotary Club for several years and spends hundreds of hours every year reaching out to his community. My hat is off to Gary Teramae and his awesome team at Gulf States Credit Union, I am a lifetime member for sure. See More
Marty Tbg Francis
· December 6, 2016
I have several loans with GS I work with Gary,Sandy,Regina, Ama,and Susan they have been there a lot of years its a different world at GS lots of happy people doing there job . they treat you like you... want to treated !!!lots of love in the building go to the big banks be a stupid number or go to Gulf States where they know your name i'm living proof that's where I belong See More
James Myre
· November 1, 2016
This is the worst credit union in Fl. They are crooks and they don't honor any deal they make. Gary (president of the credit union) should be in jail. This Credit Union stole money from a business acc...ount to pay personal bills and refuse to give the money back to the company. What a joke. They will give you a higher APR if you are uneducated on how credit works. Here's what Gulf States does if two people have a 700 credit score but one person is 40 but knows finance and the other is 40 but doesn't really understand he will always give the uneducated person let's say 10.5% and the other member 2.9%, how is that fair or even legal? Just beware and watch yout money because they will try and take it from you. They just don't care. Worst Credit Union in the state. See More
Vinnie Sanzone
· November 26, 2016
Gulf States Credit Union is the best. Gary, Sandy and the team are always looking out for you best interest. Make sure that you visit them before you make your final decision on your financial needs, ...I'm sure that the team over there will make it a worth while decision. See More
Jenny Scott
· September 20, 2016
Livid, Sent my small IRA to the State Of Fl as l had no activity for 5 yrs. No correspondence to inform me!! Received statements and tax info, same addressTelephone # for 20 yrs!!! Now have to jump th...ru hoops to get my money! IRA acct you cannot withdrawal without penalty. See More
MyLinh Tessinari
· February 26, 2016
My Husband and I have been trying to get a hold of someone since I MADE A MISTAKE with a trans that I wanted to do. YES it was on me I wanted to trans money in and ended up pressing trans out and loo...king for help to stop the trans out was to no avail. First my husband had called several times put to voice mail several times and then at 4:40pm he told them he didn't want to go to voice mail again. They put him on hold for several minutes only to be told the person went home. He calls back only to be on the phone line on hold till after 5pm and they closed and he was still on the phone line at after 5pm. I had emailed them the night before only to receive an email basically "sorry" get the money back from the other bank, and if this was important contact someone at the bank during banking hours. Duh we tried you idiots, and not one person could even speak to us about this. HORRIBLE CUSTOMER SERVICE. Your banking hours are the times my husband and are are working. But I bet you if I don't make a payment you all would be calling me non stop. Its to bad to, because I definitely will be pulling my money out and stay with CFE and Chase now, Chase was WONDERFUL - sympathic - tried to help and was basically a human person in this all and Gulf was cold and didn't even want to have a human being try to help. See More
Wendy Brooks
· April 27, 2015
Completely pleased with the service that we received from Gulf States Credit Union. Knowledgeable and friendly customer service representatives and staff who know you by name and are eager to assist t...heir customers. We are looking forward to a long term relationship with this institution. See More
Chris Davisson
· August 27, 2014
To the whole team over at GSCU I say thank you. You have helped me reestablish my credit through careful and directed money management. I have now not only purchased my first "NEW" HD but also a "New ...to Me" Toyota. Thanks for giving me my life back. See More
Lyn DeVincenzo
· June 12, 2014
They keep us SAFE. That is the most important thing when it comes to money. Been a shareholder over 20 years. They are the greatest, well-informed. Know all my family members by name.
Adele Baker
· February 24, 2017
I've been a member for over 10 yrs. I love it as opposed to a bank. More personal and caring about their members. Always a great and positive experience when I go there to do business.
Ryan Menezes
· April 11, 2016
Great CU..... Gary, Susan and the Team at GulfStatesCU are the best. Always looking out for their members and coaching them on how to become and stay FINANCIALLY FIT. They are members of 'Shared Servi...ces' so check them out, then join the Credit Union Movement.... Members Helping Members in the Spirit of Cooperation See More
Glenda Wells
· April 9, 2014
love these people. they treat you right. want honest, friendly, no hidden fees service? drop the big banks.
Marc Brooks
· April 30, 2015
Down to earth and very friendly service, I'm very happy to do business with this Credit Union!
Sean Pankalla
· October 14, 2016
Staff very helpful, very kind, personable, and professional.
Barbara A McGill-Eugene
· February 15, 2014
I love my bank...what I especially like about GSCU...I'm treated like Family...GSCU cares about YOU!
Millie Powell
· February 14, 2014
Life Saver!!!!! I love this bank and all that work there. I couldn't function without them.
Flor Amaya-Cameron
· February 14, 2014
tremenda people...like family.
Millie Evans
· October 16, 2015
I couldn't function without you guys....................!
Andrea Armiger Wiebe
· February 13, 2014
Awesome people and service
Photos
Videos
The two winners of the $50 Visa gift cards are David Crawford and Joseph Mezzatesta! Thank you both for being faithful members of Gulf States Credit Union.
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Gus has got the moves tonight!
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Congratulations to our member, David Smith! He's the grand prize winner of our mobile app contest! David just won a 50" smart tv!
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Best wishes to our Loan Manager, Frankie, for his birthday today! Have a great day and year!!

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Frances is our amazing “can do” person!
She may be in the lobby as a teller, helping customers via phone or working as accounting clerk.
She can do just about anything and her helpful demeanor makes working with her a pleasure.
Say hello the next time you are in!
Stop by and say hello!

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