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I stay here often for business and have always found the staff friendly and helpful and the facility in stellar condition.
I enjoy the food as well and the comraderie at the bar at night. I also use t...he gym and the pool regularly. This hotel is my home away from home.
I used to love this hilton garden inn. The lobby is absolutely
beautiful and everyone is very nice. This stay completely changed my mind about them. The beds were ridiculous ly hard. It could be compa...red to sleeping on plywood. The bed absolutely killed my back. I also woke up numerous times in the middle of the night due to the uncomforta ble matress. Also, the Wi-Fi would cut out often and at random times. The coffee maker in the rooms takes FOREVER to brew one small cup of coffee. Lastly, the tv took a good couple minutes to just turn on. Im very dissapoint ed to say that i probably will never come back here.
Great customer service , from front desk to restaurant
and shuttle staff , I would recommend this to all my friends and family and will always come back to stay at this hotel.
Hilton chain has yet to disappoint
ed me. Hilton Garden Inn-Roches ter was no different. Great service and large clean room. Thanks for making our trip enjoyable.
Hilary Rae Barney
Food was excellent.
Service was horrible. Took 15 minutes to get a water and at the time we were the only 2 people in the restaurant . Called to complain, left a message with the front desk manager and... was told that the dining manager would call me back. It's been 2 weeks.. If I were to go again and the waitress wasn't there I'm sure it would be more enjoyable.
Staff very friendly from the front desk to maintenanc
e they were very courteous and all times made sure I was enjoying the stay. The rooms very clean, beds and pillows awesome and the amenities in the... room of great quality.
Very nice hotel. Rooms were clean and nicely decorated.
Staff was very friendly and accommodat ing. Would stay there again!
The hotel was great I got exactly what I was looking for and more than just that. I can say it was a great place to stay at.