I am very disappoint
I bought the GMC car out of the Orlando Branch, and the listing stated that is " runs and drivers" and "Key(s) Present, Keyfob Present ". When the car was picked up, the vehicle didnt run as there wasn't keys to start the engine. Company iaa took my car with a FORKLIFT, which is not good at all for the cars... makes serious damaged. If I knew there is no keys, I never purchased this kind of car! The thing is that before "buy it now" I made sure if car has all keys included, and told me "yes" the car drives and has key with keyfob. On the time when my car was picked up, there wasn't keys and they do not want to take responsibi
Buyer services is poor, no one at the company seems to care or understand
I contacted the company few times regarding my issues with car, unfortunat
We do our part and trust that we are purchasing
Long story short day of pick up: imagine left arm and right arm not attached to same body, as there was little inter-agen
Come 4:30, no call and its disgusting
I had my boyfriend call IAA to find out what was up and rep said that driver forgot about my pick up. So which is it and who lied and who is telling the truth?? Finally, IAA did get a different towing company and that would be in about an hour. He did arrive within that timeframe and car towed away.
What a mess of stupidity and inefficien
How far up the IAA ladder do I have to climb to get someone to help me. IAA apparently
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