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Posted by JM Lexus

Jm Lexus preparing for the 12th Annual Concours of Elegance.

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967 Reviews
Tell people what you think
Angeline Kristie
· January 2, 2018
After hours of researching the details and availability of my dream RX 350, Dario is by far the best associate I have ever dealt with. No other dealership sales manager has ever gone through the leng...ths he has to assist me both during the sale as well as prior to my arrival to the dealership. At first I was hesitant due to the distance Margate is to my home, but after a far from ideal experience at a local Lexus dealership, the 40 minute drive was worth it. Dario kept in contact with me, answered all of my questions, and was more than ready to welcome me upon my arrival. I could not have asked for a better nor a more time efficient experience. Despite everyone being busy with the holidays, all the staff were more than helpful and courteous. have and will continue to recommend this location to anyone looking for a Lexus. See More
Scottie Ochshorn
· January 31, 2018
I’ve been part of the Lexus family for 3 years now, having made my first purchase from a Boston area dealership, with whom I would never do business again. So when it came time to look for a new car, ...I chose JM Lexus as my dealer of choice, having recently moved to the Ft. Lauderdale area. The show rooms are beautiful, but the best part about this place isn’t the aesthetics, it’s the friendly, welcoming team; from Service to Sales. I’m a very picky person. I know what I like, and I settle for nothing less. I was gifted sales manager Rachel Rosenthal, who sourced the IS F Sport I wanted, when there were only just a few left in the state, and she secured it for me. This gem not only was incredible with which to work, but she knows her stuff about cars, able to answer, with explanation, every single question I had; and I ask lots of questions. She walked me through the whole process from start to finish, as my single point of contact, and secured me with an amazing deal that had me driving off their lot with a huge smile on my face. She’s friendly, funny, extremely professional, and made the whole buying experience a pleasurable one. We crunched numbers and got me a great deal that I still don’t believe we managed. That Boston dealership left me feeling taken advantage of, but not Rachel and not JM Lexus. I’ve only had my car 2-1/2 months, but I already can’t wait to go back and get my next car... Sadly it’ll have to wait a few years :) So if you’re thinking about a Lexus for the first time or the 10th time, I highly recommend JM Lexus, and Rachel for your next buying adventure. See More
Bill MacDonald
· January 9, 2018
I knew exactly what vehicle I wanted to buy: a Lexus RX350, white with beige interior and fully loaded. I had been to a couple of South Florida Lexus dealerships, but they were not able to find one fo...r me. So I called JM Lexus and was surprised when Sales Associate, Dan Phillips, told me that they were expecting one to be delivered to their dealership in a few days. From the moment Dan answered the phone to the end of our conversation, I felt that I was in very good hands. Dan was very professional, polite, low-key, very accommodating and offered to hold the car for me once it arrived. I had never been to JM Lexus, but when I went there to meet Dan and take a test drive, I was immediately impressed by the elegance of the showroom and the courtesy of all the staff. Dan did an excellent job in pointing out the features and benefits of the vehicle and after the test drive, I knew that was the car for me. When I returned to the dealership to finalize the deal, Dan wasn't available so a fellow sales associate, Michael Robbins took over. It was very reassuring to see that Michael displayed the same level of professionalism and customer service. He answered all my questions and spent plenty of time with me going over again all of the technical aspects of the car. It was a pleasure having him close the deal for me. It's great knowing that I now have two excellent sales associates to contact if I ever need them. JM Lexus certainly lives up to all the hype you see on their TV ads! See More
Sandy Marie Rivera
· December 10, 2017
Today I attempted to finalize a lease but left with less than desirable service, annoyed and disappointed. This facility claims to be “The #1 Volume Lexus Dealer since 1992” but definitely not “The P...ursuit of Perfection” in customer experience excellence.

There was not one person to greet me whatsoever at the entrance so I went to the coffee counter requesting assistance. I couldn’t even obtain a salesman or manger to proceed with the transaction. I was advised that no one could assist me with my purchase request or provided a timeframe as to how long I would wait even though it was 3 hours before they closed. I was essentially advised a sale could not occur today and a manager never even approached me or offered an apology.

I left completely disappointed, annoyed and I will not be returning. I wasted my gas, added unnecessary mileage on my car driving from my home in Palm Beach, as well as, time returning to this facility.

In addition, I would strongly suggest that anyone considering purchasing or working at this facility should consider another dealership that not only staffs appropriately but strives in the customer being their top priority for existing or potential customers because clearly JM Lexus fails miserably in both categories.
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Michele Rosenblum
· December 30, 2017
From the minute I met Eric through a couple of days of working to get it right he was so kind and professional. Both are very important to me. I was a bit nervous making this decision but he was so pa...tient and knowledgeable that I gradually got more confident in making the right choice. I am now the happy and proud owner of a beautiful IS 250. After the sale was complete Eric took the time to thoroughly go over many of the cars technical attributes which made it so much easier, I highly recommend both JM Lexus and definitely Eric Rodgers. Thank you again Eric! See More
Chris Recio
· January 7, 2018
JM Lexus damaged my vehicle during service. I brought my car in for the Takata airbag recall. When I received my car I see that they ripped the leather in TWO places! I immediately reported it. Th...e service consultant brought their Customer Relations Manager, Jaime Edery, who documented the damage with pictures and said that she needed to get the prices from parts and would call me when the parts are ready. They left me hanging for several weeks and now they are saying they are not going to repair my car and that "JM Lexus is not responsible for these items." I would not recommend this dealership!! See More
Anastasia Caroline
· November 29, 2017
This is the worst car dealership my family unfortunately had dealt with in the 6 cars that we have owned. They’re nothing but a bunch of liars and scammers. Consistently adding on packages that were a...sked to be removed and insisting on selling our previously owned vehicle for a down payment just for them to NOT find a loan and take the car and down payment back. Should’ve known considering these crooks look like they should be on an episode of American greed. Wouldn’t even recommend them to my worst enemy. At the end of the day they can keep their shitty little Lexus because we don’t want or need it. See More
Marian Catalano
· November 14, 2017
Leased 3 cars before this one from JM Lexus so you can say I was already a satisfied customer. But this was the first car I was going to lease one my own since my husband recently passed on so as you ...can imagine I was not really myself and I admit a little nervous My sales person was Mel Malka who was so knowledgeable and friendly. He also took my special situation into account and got me through the process in a very efficient manner. This was the best car buying experience I have ever had, loved the no bargaining about the price and having one person take you through the entire process was outstanding. Well done JM Lexus I have no problem recommending you to friends and family. See More
Steve Sanderson
· December 23, 2017
My wife and I were heading to LaBamba in Margate for dinner last Thursday.

We arrived early...........old Corporate Pilot habits are hard to break.........

Since we were WAY early, my wife suggested we drive thru JM Lexus, right across the street. Just looking, mind you, just looking.

(Alert readers will guess what happens next.............)

My wife spotted a used 2014 RX350, and we ended up working a deal with Mr. Michael Robbins and drove the 350 home.

My wife loved the "one price-no negotiation" policy, and despite the fact that I LOVE to negotiate, we were both very pleased with Mike and the deal.

We highly recommend JM Lexus and Michael Robbins.

Oh..........yes.............dinner was great! :)

Steve Sanderson and Jenny Bloom
Boca Raton, Florida
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Howard Hsu
· October 22, 2017
We were in the market for a new car, and were doing our home works on test driving different cars from different car makers. Lexus was not on top of our list because we just didn't think they offer t...he type of SUV that we are looking for.

But since we were in the area, we thought we'd just drop by and take a peek. Since we loved our 4Runner, we would like to get another SUV similar to 4Runner. Lexus makes nice cars and SUVs, and the model that came close to what we are looking for is the NX. Sure it's more expensive (and very nice) than the other cars what we are comparing to, and we can afford it, but we just felt that for the cargo space and with all the safety features we wanted, the other brands fits more to our needs.

I like the dealership. The place looked very nice. The staff seemed very friendly. I just felt a little weird because they made us "check-in" at the front desk so they'd "assign" a sales person to help us. Our assigned sales person was very nice and helpful. Maybe trying a bit too hard to "knock-down" the other car brands as we told him we were also considering other cars. But hey, he's is trying to make a sell so I don't blame him for trying. I know about the cars we are considering so it doesn't take long for me to realize that NX, even it looks and feels nice, is probably not a good fit for what we are looking for.

What I don't like, and this is the same practice that's going on in other dealerships, is before we left, they sent "the closer" in to tried to talk us in to buy a car that day. I already expressed our intention from the very beginning that we are only doing test-driving and is not ready to buy a car that day. And yet, they still send in the closer. To me its a bit turn-off. But again, they are just trying to make a sale so I understand, but it doesn't mean I am going to like it.
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Viv Florengiñeer
· February 7, 2018
Walked in with the car I had in mind. From the first rep to greet me, to my sales rep Rob, to management to the guy walking in the parking lot, were all generous and willing to help. It was a very car buying experience. Will definitely recommend. I know its a Lexus dealership but I love my new BMW. Thanks Rob and everyone at JM Lexus. See More
Bernadette Bombacie
· October 14, 2017
Horrible customer service from the manager himself - i felt very belittled by him. I had a scheduled appointment and the appointment was to schedule another appointment for the actual service needed: ...the service tech couldn’t hear the very obvious noise my car was making - he did go the extra mile to show my another car that was similar to mine (different year) only to prove the noise my car was making was foreign. Still wasn’t enough got him to take my car right then and there... I will be taking my car to a more customer friendly Lexus car shop.... I read reviews on poor management but chose to decide for myself.... should have listened! See More
Gabriella Bellavita
· January 28, 2018
A++++ Great experience yet again! My 6th RX and second experience with Eric who once again made it easy! He has great patience, product knowledge and takes pride in his job. Thank you Eric for the top... notch customer Service and for making the process easy from start to finish and for your efficiency and professionalism as usual. I highly recommend JM and Eric Rodgers. See More
Kimberly Carpenter
· November 24, 2017
I stopped in the other day because the lease on my CT200h was coming to an end. I met with Omar Hashmi, told him what I was looking for and seconds later he found me the perfect IS200t. This is now my... second car from JM Lexus and hands down this the best dealership and the best customer service in the car industry I've ever experienced. See More
Linda Kassner
· February 12, 2018
I just leased my third Lexus from JM Lexus. I was extremely lucky to have MICHAEL THOMAS as my salesperson this time. Michael is professional, knowledgeable, compassionate and helpful. He answered ...all my questions and then wandered the car lot in the heat with me while I took much longer than I should have, trying to decide which color exterior/interior I wanted, Michael even came to my house to set my garage door opener. He is a true gentleman. This was a wonderful car leasing experience. Thank you Michael.! See More
Rita Brum
· December 4, 2017
Great service and amazing experience. Daniel Meininger assisted me with my new car (Marco Almeida)and I must say they were amazing ,very attentive and Thank you so much Dan for showing (my wife)how ev...erything works. Very attentive and kind. I recommend everyone for the excellent service.👏🏼👏🏼 See More
Wagner Noel
· December 1, 2017
Just bought my first car yesterday and to sum my experience. It was GREAT! A big special thank you to Kenny Telusnord the sale manager assist me throught my whole experience. I was referred to Kenny t...hrough a friend of a coworker. From the moment we met, Kenny was top notch professional. Fully transparent, humble, knowledgeable and a caring person. Never felt pressured to do anything, always cared about what's best for me. What made my purchase even better was it was on his birthday! It's like I made a new best friend, just enjoying the moment. I could go into details of my purchase but that's a long story in itself, just know Kenny really took great care of me. Give him a gold star, employee of the day, week, and/or month. Just know Lexus has an AWESOME! employee on their hands. I will refer anyone who is looking to purchase a Lexus to Kenny with no hesitation! PERIOD! See More
Quách Anh Thịnh
· October 6, 2017
I took my 09 IS 250 for a dash and door panels inspection yesterday and Jim Bramble, assistant service manager, was so amazing. He also asked me to have the front passenger airbag and fuel pressor sen...sor recalls done. He listened and took care of me like I was buying their new LS500h. I'm still waiting for the corporate's approval on the replacement. However, it definitely worth a ride down there from West Palm Beach. Definitely recommend JM Lexus to everybody. See More
Elise Marie
· November 8, 2017
If you’re looking for a new Lexus and want to purchase it from the best, then Richard Meier is the salesperson I️ would recommend to you! Richard was very professional, knowledgeable about Lexus produ...cts and enjoyable to be around during the recent purchase of my lexus. See More
Connie Castellano
· December 9, 2017
I have always had an excellent experience at JM Lexus from sales to service. This was my 4th vehicle transaction with them and I had another great experience with them and the salesperson Jonathan De...drick. I would highly recommend JM to family and friends. Thank you! See More
JM Lexus Superstore "Deals of the Week"
JM Lexus Transforms Customer Journey

Join JM Lexus this evening for A Night at The Mug with NEXTgen, Professionals Under 40!

Tue 5:30 PM ESTLady and the MugCoral Springs, FL

Thank you to Rosemary Auclair for this great review about her recent experience with Lexus Plus!

"Easiest car purchase ever! Dealt with one person only for the entire transaction (Todd Furrow) who was knowledge and professional. This is the 5th car I have leased from JM Lexus. I like their new way of doing business-no haggling over the price. I highly recommend this dealership!"

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JM Lexus
Car Dealership

Lexus Plus guests always get the Presidential treatment. 🇺🇸

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JM Lexus shared their event.

Please join us in supporting our community today at JM Lexus by donating much needed blood. One donation can save 3 up to lives.

Thu 1:00 PM ESTJM LexusMargate, FL
18 people interested

Lexus Plus will win over your heart.

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This is what Stefan P had to say about his experience at JM Lexus!!! #SmallThanks #JMLexus

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Our associates Jonathan and Rachel would like to thank everyone for attending! @ JM Lexus

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The Love Pride is in full swing! Come join us for a fun day at the beach!

JM Lexus is getting ready for Pride on the Beach today -Fort Lauderdale

Your Lexus Plus dealer is a proud sponsor of Pride Fort Lauderdale! 🌈

Thanks to all who stopped by to say "hi" to us over the weekend at Fort Lauderdale Beach Park.

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Your Lexus Plus dealer wishes the best of luck to Team USA! 👊🇺🇸

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Posted by JM Lexus

Come check out the all new redesign 2018 LS500 at the “Boca Raton Championship” Friday 9th - Sunday 11th at The Old Course at Broken Sound. Complimentary VIP parking for all Lexus owners, courtesy of JM Lexus!

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Happy to help Capt Lee from Below Deck find his stud of the street!

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Posted by Capt Lee
Capt Lee

Love those guys at @jmlexusfl What you see is what you get.