Photos
Videos
With the official Ribbon Cutting Ceremony taking place yesterday at the Tyler Area Chamber of Commerce KidsCare Therapy is officially open for business in the thriving community of Tyler! We couldn't be more excited about our new East Texas neighbors. If you, or someone you know has questions about pediatric speech, occupational, or physical therapy in a home environment, call us at (866) 919-3240!
43
2
Our Ugly Sweater Day winner Rosario struts her stuff. Congrats!
7
KidscCare Therapy is hiring Speech, Occupational, and Physical Therapists! Andrea was able to share some insights on KidsCare's support in her first year and tell us why KCT was the right choice for her. For more information on how we excel in offering support in every way, check out KidsCareTherapy.com!
12
Reviews
4.1
29 Reviews
Tell people what you think
Luisa Villafranca
· October 27, 2017
HORRIBLE billing and poor customer service. AFTER the therapist told us we were not going to be charged for 3 visits because it was approved by insurance we started our sons therapy. We made it clear ...we could not afford out-of-pocket. Now you are sticking us with a $700 bill we NEVER agreed to pay. The billing is so behind we did not realize we were accruing this debt. You are unwilling to speak to Carecentrix to have them clear this debt. My husband and I have called your company and Carecentrix just to get the run around. We even emailed you text messages between the therapist and my husband proving our case. What else do you need to show it is not our fault. We NEVER would have scheduled visits had I known I would be going through this trouble. See More
Lyndsey Obrien
· September 21, 2017
My son loves his therapist. In the short time that he has been visiting our home I have seen so much improvement, and I can't wait to see all the progress in the future as my child grows and learns. I...t's scary when someone you do not know comes to your home and is going to work with your child. I was worried and unsure how they would interact and if my older child would feel left out. To my surprise all of my worries/questions had gone right out window after just 1-2 visits. He includes my 3 yr old daughter in their activities and the dynamic between the three of them is so fun to watch. If you are looking for the right therapist for your child, I highly recommend kidsCare. Our therapist is Nick Crossland and he is wonderfully. See More
Nikki-Regina Sparkman
· December 19, 2017
We've been with them for over 3 years now and we LOVE them! Every time there is an issue it's dealt with in a timely manner and with respect and responsibility.
Cassandra Austin
· May 8, 2017
Today I spoke with Kenya and Stephen.
We're having an issue with our bill... more directly, that we have a bill at all. We were told that our cost to have our 2 year old evaluated would be a little o...ver $20. So we had the evaluation and were told that he would benefit from speech therapy. We were told it would cost the same for each visit so we prepaid for 8 visits.
I'm a stay at home mom, I bring in no money. My husband's salary is what supports our family. My husband didn't even want to do speech therapy for our 2 year old because we have an almost 5 year old with Juvenile Myositis, she has actual medical needs important to her health. The only reason he agreed to get the 8 sessions was because it was just over $20 per visit and we would see if it improved his speech before deciding on any more therapy for him. So we prepaid for our sessions.
After the 8 sessions were over, we didn't see enough improvement to justify the cost any further. He was 2years and 2 months old, it's not uncommon for some kids, especially younger siblings, to take their time in speaking.
Well, we just received a bill for over $800 saying we owe that amount toward our deductible. How could this be? Well apparently our insurance company told them we had no deductible and that all services should be charged to us at our 20% coinsurace rate.
So because of a miscommunication that we weren't even a part of, we owe a bunch of money that we did not agree to spend.
Resolution? Stephen said he could tell bcbs, our insurance company, that they billed in error, then bill us the cash pay rate of $85/session... so with the money we've already paid, we'll owe just under $500.
Yay?
Alex, our speech therapist was great, super nice, my son had fun with her, but we never would have even considered speech therapy at that amount. $85 for a 30-40 minute play session is excessive, for us.

Moral of the story, don't blindly believe that your insurance verification was correct. Call to double check.
See More
Tinnifer Cowey
· April 14, 2017
We found Kids Care speech therapy based on the recommendation from our pediatrician. At first to be honest I was disappointed that they don't take our insurance however I am very happy with the serv...ice and flexibility. Our therapist Whittney is amazing. My son has completed his second session and we can already see a big difference in his confidence. So in spite of everything financial- we are very pleased and would highly recommend their services. See More
Lacey Rodríguez-Dibbles
· July 21, 2015
I'm only giving KidsCare one star because zero stars is not an option. From day one we've had problems with this clinic. The communication here is very poor. We've been stood up by our therapist (just... didn't show up), we've had our therapist come on 2 different occasions when we didn't have anything on the schedule, we were put on hold by the billing team for over a month (telling us we had no benefits) when after a month's worth of ME making calls and appeals, our claims finally paid. And when I confronted them for their poor billing practices, they had the nerve to tell me that they have done nothing but "bend over backwards for me." That is the billing team's job- to bend over backwards and fight claims. I used to work in a billing department for another pediatric clinic, and we fought extensively for our patients. Here, they tried to stick me with $1000 bill that most parents would have paid if they didn't know better. Lastly, you only get 30 minutes (more like 25 minutes) of service for the price of what most other clinics charge for an hour of service. We are only still using their services because there is a 6 month wait list for other ST services. But we will be leaving as soon as we can. See More
Charde Brown
· September 23, 2016
Tammie was supposed to be my daughters speech therapist yesterday was supposed to be our evaluation she re scheduled twice and then at the time of the appointment she says she's not going to be able t...o come because she can't find a parking space she was already gone at that point and I went outside to n look there was plenty of parking including spots directly infront and going down the block. When I called to complain they told me that I needed to try to get her a parking pass. Basically she's above parking on street. See More
Heather Tanguma
· December 22, 2015
Samantha is our speech therapist and we couldn't be more happy with her I've seen real progress in my son and he loves her and can't wait for their visits. Today though I came to love her even more wh...en she bought my son a Christmas present and even though it was just something small it was something he loved, the fact that she got to know my child well enough to know what he likes and remember it out of all the other kids she sees in a day stole my heart. I would recommend her to any one she does amazing with him. See More
Teia Jones
· December 16, 2014
I am so thankful for the care my daughter has received from her therapy Kaity. She is amazing and my daughter loves her. We recently had a major breakthrough the almost brought me tears and we all ce...lebrated. As a mom, it's priceless to have someone that you can trust to empower your child. With so much success, our sessions are nearly coming to a close and it's bittersweet. Thanks! See More
Tracy Cervantez Deleon
· April 26, 2017
I just love how much my 2 year old has improved. Her therapist Matt is amazing and she just loves his visits. She can't wait for him to come each week! 3x a week and around my schedule!!
Erica Rae Rodriguez
· May 19, 2016
Mrs. Megan is our therapist and we love her! She is awesome. We've seen our sons language improve in just a few months!❤️❤
Nadia Gonzalez
· March 21, 2016
Ginger H. Is our OT and she is great she is very professional and very good at what she does we love her.
Ariana Rdgz
· September 2, 2015
Deliver the best and most caring service. Great agency with great staff!
Erika Sereno
· December 5, 2014
I realy Love the service whit Kids care the staff is always more than happy to help is!! My son therapist are the sweetest person. Tank-you for help my child .
Cleo Cambra
· May 12, 2015
I am amazed each time the therapists come, by their loving and kind attitude towards my children
Elizabeth Garcia
· May 7, 2014
Love kids care you can tell they love what they do and do so much for the kids. Mrs. Whitney was so much help to my son hes speech has improved with all her help ❤❤
Karen Davis
· March 16, 2017
I've had a few groups of therapist and I've loved all but 1 of them..
April Casey
· September 11, 2014
Very thorough and informative! This was just the first visit for evaluation too. Good job kids care! Keep up the great work!!
Kevin Womack
· December 28, 2013
The chick that owns this place is frickin awesome.
Noemi Gonzalez
· July 22, 2015
Muchísimas gracias por la alluda que an brindado amis hijos estoy muy agradecida gracias y que dios los bendiga
Posts

We are often asked by parents what they can do to help develop their child's speech skills in between therapy sessions, so we made a list of 10 great activities that you can do at home!

I love that because of Kidscare I am able to work with my patients in the comfort of their own homes. Working with an entire family to achieve the most independent and functional life for a patient is an incredibly rewarding experience.
kidscarehomehealth.com

Leave these calendars with your families so they always remember your next therapy session. Ready-to-print, all 12 months are free to download!

I love that because of Kidscare I am able to work with my patients in the comfort of their own homes. Working with an entire family to achieve the most independent and functional life for a patient is an incredibly rewarding experience.
kidscarehomehealth.com