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Reviews
4.4
406 Reviews
People talk aboutfood and experience and lobster tail
Tell people what you think
Lisa Davis Chaboudy
· February 14, 2018
Went last night for a pre-Valentine’s dinner with my family. We go several times a year so I’m very familiar with how long the dinner should take. There was 5 of us. Service was slower than usual wh...ich was a little understandable considering it was the day before Valentine’s Day and we had a new waitress (who was very nice). We asked for more bread for the cheese right when she first made the cheese knowing we would need more, but by the time she brought it, the rest of the cheese had burned in the bottom of the pots. When dessert came, she never turned on the burners so we had cold chocolate. She didn’t come to check on us so my husband got mad and turned on the burners himself. We wanted more brownies but no one in sight. Then the busser came and cleared off all the plates and finally the manager comes over to the table and asks if we want any more dippers - really? Hopefully it was just an off night. See More
Lindsay Rose
· January 28, 2018
I’ve been multiple times and it’s usually amazing but when a group of us went last night for a friends birthday it was an awful experience. It was my friends first time ever going and I’m sure she’s d...oubtful on going back ever again as well. First, Our waitress came to our table maybe a total of three times the whole time we were there. The rest of the time random people were taking our order or asking us what cheese we wanted while we had already finished our salads so clearly had no knowledge of what they were at our table for. My friend whose birthday it was is extremely allergic to eggs & we told our waitress that yet when her salad showed up it had egg all over it. It was 20 minutes before we got her new salad. Our entrees were not what we ordered but ended up eating the wrong stuff because we couldn’t find our waitress anywhere and she didn’t show up until we were completely done with the wrong orders to ask how everything was. After being there three hours we still hadn’t received our chocolate. Once we did, it sat on the burner for 30 minutes and the burner was off the entire time so the chocolate never got hot. Once again, couldn’t find our waitress anywhere to tell her so I finally asked to speak to a manager. The manager took $20 off our bill and gave a group of three of us one $10 off coupon for next time to share. Extremely disappointed in last nights experience Overall. Will definitely double think before going back especially for a birthday. See More
Mandy Buzhardt
· December 24, 2017
The food and service was good. I enjoyed the wine flight options. The only complaint I have was our table was dirty and sticky when we sat down. They sent a bus boy over who proceeded to wipe the tabl...e with a dry towel. I explained it was sticky and just asked for his rag and then noticed he had a spray bottle with cleanser and I cleaned the table myself.

This experience kept it from being a 5 Star. Well that and watching a Lady dipping bread into cheese with her fingers and other food. But then again The Melting Pot can not control orher people’s eating manners. Ha ha. Good food. Loved the gluten free options.
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Caitlin Adams Kenney
· February 15, 2018
The wait staff was beyond amazing however their hostesses are rude and not friendly AT ALL. I was having trouble opening the door due to an injury and being on crutches, the girls just watched as I st...ruggled. Lame and super poor customer service! But our waitress helped us pick the bananas fosters and it was AMAZING!!!! I forget her name but she was the bomb!!!!!! See More
David Valadez Sámano
· March 18, 2018
My love and I had the St. Patricks dinner last night and it was awesome! Oscar did a great work keeping us happy, he explains the menu and options perfectly and prepared our dinner with great attentio...n to detail and professionalism. Thank you! See More
G.J. Hamilton Young
· January 16, 2018
While we thoroughly enjoyed our food, our experience turned very bad when we discovered that our daughter had left her wallet there. Of course it never turned up when we called and went back to check...--- so was either taken off table after we left by waiter, busser or cleaners. Dishonesty sucks! See More
Justin Samsel
· January 30, 2018
Did not match with past experience in the area of romance or exclusivity in dining. With reservation took awhile to get seated and 15+ minutes to see a server. Once our server greeted our table it muc...h improved. Food=great, experience=good, ambiance=good, value=fair. For $130+ for 3 The Melting Pot was good overall, but used to be much better. See More
Robert Cameron
· November 25, 2017
It is a wonderful way to slowly enjoy a unique meal and have the time to converse with friends and family. It is truly a social event.
Aleksandra Kidane
· October 17, 2017
They are always really good! The last time I went, the waitress could’ve been more enjoyable like my prior experiences there. But the portions are bigger here than other locations I’ve been to! That’s... a biggg plus 🙌🏽 See More
Amit Gupta
· March 27, 2018
It's an amazing place. It has super markets, restaurants and what not...
Lorraine Mae Ritchie
· February 18, 2018
Loved it!!! Unlike any restaurant I have ever been too �� The service and food were amazing
Cecilia Hope Swift
· January 21, 2018
The food and service was amazing as usual! My daughter had a great time for her 8th birthday!
Aisha Terrie
· May 5, 2017
The experience at the restaurant is relaxed and fun. Our server was very personable and extremely helpful in walking us through the steps of each course. The food was pretty good, simple but fun, es...pecially the Wisconsin cheddar!! Yum! We were there for our Anniversary and when the server found out we weren't doing the chocolate course due to being on a eating plan she surprised us with strawberries on rose pedals with happy anniversary written in chocolate script. Very nice. See More
Janeé Desireé Paris
· April 4, 2017
We went for my husband's birthday last night and it was great! Friendly, excellent service and the fondue and food is phenomenal! And of course a special little dessert with Happy Birthday written in ...chocolate on the plate � Keep up the great work; we'll definitely be back for more! See More
Tom Watson
· October 2, 2016
Expensive for cooking your own food. Nice ambiance. Food is ok. If you went there for just cheese or dessert, I would rate it four stars. The entree itself is not spectacular. Would make a good date n...ight for those that like this type of venue or to be captive for hours to talk. If you can't talk to each other, just don't go. It just won't work. See More
Gary Snead
· July 4, 2017
Been here a few times and am always impressed. This was the first time we tried lobster, and it was delicious. All the standard favorites, steak, chicken and shrimp. The Sangria was very refreshing, a...nd paired well with the meal.
You just can't go wrong here. It's all so good, and the service gets another 5 stars....
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Maimah Karmo
· December 18, 2016
I had my daughter'a birthday dinner at The Melting Pot I'm Reston and it was amazing - the food and the service. The best part of our dinner was our server, Justin Bentley. He was courteous, engaging,... attentive and funny as heck! He really made the dinner special for my daughter and her friends and that meant the world to me. Thanks Melting Pot and thanks Justin!!! See More
Mark Toft
· April 20, 2017
The wondrous aromas of this dining experience, combined with the outstanding food, the knowledgeable and solicitous wait-staff and the measured pace of preparing and consuming the meal - made this one... of the best dining experiences of my life. See More
Dutch Parsons
· January 7, 2017
Prefer F-burg location, not as busy and more personable. Reston location was packed and hostess were constantly taking inventory of the tables and people. Had to ask for a refill of water and the choc...olate dip had WAY to much rum. Most every bite had a tremendous taste of it. See More
Misty Ocean
· August 12, 2017
Always a great experience! I've been with just the girls and also table for two and both are a nice date night out.🍷🍷🧀🍯🍢
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