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Jill Shelhope McCann
Beware of the Employee’s
who don’t honor the return policy! My 16 yr old son bought himself a belt! An expensive belt! It broke after wearing it twice! Took it on receipt and all refused to refund it!... Because it’s been warn! Well what else do you do with a belt? Then refused to trade out because the loop was missing! Really? The belt buckle broke. But warranty voided because the loop that holds the belt was missing! So screwed a 16 year old who spent his own money in your store over a defective product! The. The employees act like your trying to pull one over on them! Worst Customer service I’ve ever seen!
Terrible customer service, manager was extremely condescend
ing, completely ignoring me and refused to admit that they sold a poor quality item. Spending $400 on a purse and the straps start coming apa...rt and they say well you can’t have these bags in sunlight, they are leather. So if you wear a leather coat in the day time it will fall apart? I know you have spent your whole life working your way to be a manager of a small outlet store so you feel like you have to have your nose up at the rest of the world. But that is not how you treat customers. Especially people who are coming in to make such large purchases. I wish I would have gotten the lady’s name but you better believe I’m gonna take this to the top. I will not be treated like I am lower than you. Just because I bring things that make a good point and you can’t answer them does not give you the right to be snooty and treat us like we are scum. Honestly I hope you loose y ur job. Maybe Crocs is hiring.
Love this store very nice and helpful people. Love
Love, Love, Love this place!!!! Amazing staff and lot's of help!!! Love my NEW purse!!!! It just looks like me!!!!!!!
Love my purchases and the staff was so friendly!!
Love Love this place. Exceptiona
I love this place!!!!!