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NomNom is trending on @ProductHunt 🔥 🚀🎉 Check it out here! https://www.producthunt.com/posts/nomnom-2

NomNom - Product Hunt
NomNom - A lightweight customer feedback management tool. (CSM Tools, Customer communication, and Tech) Discover 6 alternatives like Feedback Lite and InSite...
producthunt.com

We love FullStory ❤️ Here's why!

How NomNom uses FullStory to Improve UX and Understand Customer Pain Points
While you build a product with a certain function in mind, how your users engage with the product “in the wild” can be a mystery.
blog.fullstory.com
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Videos
Mr. White loving the beam bag #flyingdog
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NomNom Insights shared a link.
March 10
Interview: How CarTrawler Stays Focused on the Customer Experience  – UX Mastery
Customer-centricity is essential to building meaningful relationships with customers. And ultimately, your organisation's success.
uxmastery.com
From Ruby to Clojure: An Intercom integration story – Intercom Developers
Re-building integrations with a new stack
medium.com

Great time at Saastr

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So Mr. White received a gift from a mystery friend. Who is it? How did you know Mr. White loves hip hop and cooking?

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Forget Technical Debt — Here's How to Build Technical Wealth
Andrea Goulet runs a software SWAT Team — parachuting in to help companies fix bad code that's holding them back. Here's what she's learned on the job.
Continue reading at First Round Review »
firstround.com

Customer retention consists of many, many layers, each of which can determine your success. http://bit.ly/2fjefvR

How does user research factor into Napster's uncommon success? And how does a Product Manager handle everything from conducting UX research to implementing the findings? http://bit.ly/2fjdUJK

Techstars & NomNom: Week Ten
I don’t like looking back. I’m always constantly looking forward. I’m not the one to sort of sit and cry over spilt milk. I’m too busy…Continue reading on Hungry for Insight. »
medium.com

For a small startup with limited resources, optimizing your user onboarding experience can be a daunting task. http://bit.ly/2fcHiVn

Power to the data poor 👊🏻 http://bit.ly/2fftREQ

Power to the data-poor
The other day I was reading Winning with Data by Tomasz Tunguz and Frank Bien. In the book there is a chapter called ‘Four problems with…
medium.com
Cornerstones of a productive development team
A report of a 5+ years experience as team member
hackernoon.com
Customer Success Starts at Sales Done Right
After getting a demo of their new product from their Chief Data Officer (Luke Deka) while I was in Poland, I was excited to catch-up with Greg Pietruszynski, CEO of Growbots, when I got back to San Francisco. We talked about lots of different topics, but the post that my friend Steli Efti from close...
sixteenventures.com|By Lincoln Murphy
Encapsulating User Experience

By Peter Hornsby


We live in a time when the amount of information available on the Web about any subject far outstrips the wildest dreams of the early pioneers of the Internet. There are thousands of sources of information on any topic. Click-bait titles like “Top 10 Mistakes in Web Design” or “7...
uxmatters.com
Customer-Obsessed Manifesto
A few months ago I came across this quote from Steve Jobs:Continue reading on Hungry for Insight. »
medium.com
a16z Podcast: So Where Are We on the ‘S-curve’ for PC Devices?

There have been a number of new device announcements this past month — from Google’s new Pixel phone (the first time they made their own phone on the hardware side as well) to more recently, Apple’s announcements around a new …
a16z.com