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Nomadesk shared Nico Bosschaert's postcelebrating something.

This is how we reward our distributors for their great performance - thank you Copaco Nederland, Copaco Belgium

Nico Bosschaert added 12 new photosfeeling crazy with Peter Geldhof at Stadshal van Gent.

What a great night in the Gent city centre with our even greater distri @copaconederland! @nomadesk #vizit #targetreached #XavierIsTheBestGuideEver

Join our next webinar! "Nomadesk, What's new."
First one is coming up on Monday the 20th.

We'll update you on the new features and how they can benefit your customers. Don't forget to register! http://ow.ly/tchS3096m9C

An update on the new features and how they can benefit your customers. At Nomadesk, we have a major release every quarter. This is also an ideal discussion forum to bring your ideas and requests to the table.
attendee.gotowebinar.com
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Time for some friday foolishness: "The Nomadunce Chronicles" - Episode 2. Eh, I'm afraid that there is more still...
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High time that non-US companies & citizens move their data to the EU cloud: https://twitter.com/ftack/status/826092130586144769

“@potus' executive order reads: “Agencies shall, to the extent consistent with applicable law, ensure that their priv…https://t.co/W3DVJITNfE
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“Nog veel werk aan de winkel voor Nomadesk - bedankt @PWitsenburg, voor de vermelding! https://t.co/VR7VxheEzm
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Team Nomadesk wishes you a Merry Christmas and a Happy New Year!
http://ecards.buromac.be/nomadesk

Deze e-card wordt verstuurd ten voordele van Artsen Zonder Grenzen. Cette e-card est vendue en soutien à Médecins Sans Frontières.
ecards.buromac.be

UPDATE: The migration to the new storage infrastructure has been completed. Nomadesk is 100% up and running with full functionality. In case you still encounter issues, please contact our Customer Service Team via help.nomadesk.com. (Issues that occur now will not be related to the downtime over the past days)

We confirm that during the downtime of the impacted Frankfurt storage node and during the migration the integrity of the customers' data was not impacted.

In the next f...ew days we will be preparing a detailed incident report.

We wish you a good start of the week and apologize for the inconvenience. We will work hard to regain your trust.

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UPDATE: We are now close to 80% in migrating the Nomadesk Vaults on our impacted storage node to the new architecture. For those, the full Nomadesk functionality is available again. The speed in migrating Vaults will now drop (at least looking at the number of vaults being moved) since we are now moving mainly very large vaults. On average those vaults are >100 GB, if they are not locally cached, data is available via mynomadesk.com in readonly mode.

If you wish an individua...l status update, please send an email to sales@nomadesk.com with the account(s) / vaults(s) you want an update for. We'll respond as fast as possible.

The migration continues as we speak, for hot updates: follow our FB and Twitter feed, call or chat with us directly.

We'll work through the night and will keep you updated.

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UPDATE: Over 65% of the Nomadesk Vaults on the impacted storage node are successfully moved. The Nomadesk service is completely restored for those Vaults. No action is required, Nomadesk users should simply see the green checkmark next to their vault(s) in their dashboard. Migration is going a bit slower now, at least when looking at the number of vaults that we migrated so far, this has to do with the fact that we are now processing the really large vaults.

If you wish an individual status update, please send an email to sales@nomadesk.com with the account(s) / vaults(s) you want an update for. We'll respond as fast as possible.

The migration continues as we speak, for hot updates: follow our FB and Twitter feed, call or chat with us directly.

UPDATE: We are making good progress with the migration to the new Infrastructure. Over 50% of the Nomadesk Vaults on the impacted storage node are successfully moved. The Nomadesk service is completely restored for those Vaults. No action is required, Nomadesk users should simply see the green checkmark next to their vault(s) in their dashboard.

If you wish an individual status update, please send an email to sales@nomadesk.com with the account(s) / vaults(s) you want an upda...te for.

The migration continues as we speak, it will still take some time until the service is available to all customers, we do not want to take any risk with respect to the integrity of the customers' data, we are following our migration procedure meticulously. Another status update is to be expected around noon tomorrow, for hot updates: follow our FB and Twitter feed.

Team Nomadesk.

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UPDATE: we continue migrating data to the new infrastructure. Our first priority remains getting the service back online for all customers with respect to the integrity of their data. At this moment about 50% of the customers with vaults on the impacted node are migrated and have again full Nomadesk functionality. Please contact sales@nomadesk.com if you wish an individual status update for you or your customers.

UPDATE: we continue to move to the new infrastructure, gradually customers will experience the full functionality again. We apologize for the downtime. We understand that this situation is frustrating, a detailed incident report will be send out later, and trust us, what happened is absolutely so exceptional, almost unforeseeable. The reasons don't really matter, in the end, you can't access your files, you are not getting the service you are expecting, so our first priority is now to bring the service back online for all customers.

UPDATE: Impacted Vaults are now actively being moved to the new node, which will restore synchronisation and write-permissions. No customer action is required for this. We are restoring at maximum speed. As we do not want to take any risk with respect to the integrity of the customers' data, we are following this procedure meticulously.

New customers or new vaults, created by existing customers, have full functionality.

The impacted storage node itself remains in “read-only” ...mode. Customers with Vaults on this node have access to their files via the online interface www.myNomadesk.com and mobile applications – they can download files if needed. Upload and synchronisation remain blocked.

We regret dropping the ball. Our top priority is getting the service back online for the impacted customers. We will fix this and work to restore your trust in us.

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UPDATE: the impacted storage node in Frankfurt remains online in read-only mode. Uploading and synchronization does not work. Over the past night we have prepared new infrastructure and are now finalizing our validation and acceptance tests. We do not want to take any risk with respect to the integritiy of the data of our customers and are following our procedures conscientiously. Our sincere apologies for the long downtime. Please bear with us, as soon as the migration starts, users will automatically regain access to their vaults, as we proceed.

New customers and new vaults (created by existing customers) have full functionality.

Our first priority is now to get the service back online. Questions? Please reach out to us, we will fix this!

UPDATE: We have brought the impacted storage node back online in “read-only” mode. This means that customers with Vaults on the Frankfurt node now have access to their files via the online interface www.myNomadesk.com – they can download files if needed.
Uploading and synchronizing is blocked for the time being.

We will restore “read-write” capabilities on a Vault level as they are moved to new storage infrastructure. This will automatically trigger the Nomadesk sync client..., i.e. you do not need to do anything.

Nomadesk has always been about “Business File Sharing & Sync” since the start in 2004, and lately we failed to deliver on this promise – we will fix this!

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We have just sent a more detailed status report to our partners - if you wish to receive a copy, please send an email to sales@nomadesk.com We'll see to a prompt reply.

UPDATE: At the moment we are running "consistency check/repair" processes on a 280TB cluster and this takes time. Until these processes have completed we cannot bring the node back online.

For the time being web access en sync. remain unavailable. Users can still access their data that is stored on the synchronised Vaults (desktop). New Vaults can still be created as these are created on other nodes. This can remedy pressing file sharing and collaboration needs.

We fully understand the impact of the outage. We ask for your patience.