ORDERUPNew American Restaurant in San Antonio, Texas
For more than a decade, Orderup has served made-to-order modern American food, in our scratch kitche...
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This was delicious!
! A little odd in that you have to look both at the menu above the registers and on a menu card. Things were kind of split between the two. Burgers were juicy and tasty. Just a bit... too salty.( and I am a salt lover!). We tried the sweet potato and Nutella fries, regular fries, loaded fries, cheesy fries, and the spicy fries. They were great. I didn't see onion rings or pickles though. Workers were nice and friendly. The restaurant looked spotless. Only problem we had was with my nieces food. She ordered a kids bean and cheese taco meal. We didn't realize that they used black beans. We had the kiddo try it but it was a no go. Guess it just looked too different for her. If it was listed on the menu then we missed it. If it wasn't then they really should add it. We had to order her another meal.
Overall this place was excellent.
We will be back.
Overall this place was excellent.
Aslyn Ally Gory Sanchez
I visited your quarry location this past Labor day and was completely
disappoint ed. I placed a to go order and when I arrived to pick it up my shake was already made and melting while it took another... 7 minutes for my food to be ready, it would have been nice to have it after our food was read so it was not melted. Once I got my food and got in my car I grabbed a sweet potato fry from my bag - it was ice cold and hard, I tried the other large fry I purchased and they were limp, not cooked and soaked in oil. I went back in and asked for fresh fries (since I paid for a large Sweet pot and Large reg fry they said it would be 3 minutes) The manager was standing behind the counter and heard me speaking to the girl at the register about my frustratio n at my lacking order, at NO time did either of them apologize for this gross oversight. Then several other orders went out (with large fries) before they even looked at my ticket. Needless to say the manager could have at least offered something or apologized . By the time I got home my burgers were ice cold. The burgers had a good taste but they looked hurriedly thrown together, the condiments were squirted on unevenly to one spot on the side of the bun and the buns were completely smashed. My husband could not even enjoy his burger due to the bun falling apart and it being mostly sauce and little meat. The place was not even busy when I came in to get my order, there were only 2 other customers so there was NO reason for our food to look as though it had been through a war. Even IF the service had been better the food was still really lacking.
Amanda Lee Burcham
This place was really good.... I love that you can order your food in a healthier option with a lettuce wrap for the tacos or lettuce wrap for the burgers . They even have meals for your pups also.
Tonight was my first time trying Orderup. I have to eat gluten free, so I am always hesitant when trying a new place. I was able to get a burger on a GF bun, French fries, and even a GF chocolate chip... cookie! They were all amazing!! I left Orderup with the biggest smile on my face and a full stomach. I will definitely
be coming back!
If the owner has an opportunit
y to read this, I just want to share our experience at Order Up (Lincoln Heights) this morning. It was pretty awful. The worse part of it all was the guy who took our ord...er. Tall, Hispanic, glasses- I didn't get his name. It wasn't that busy but he sure looked like he was in a hurry to get to the next thing. As my husband and I were ordering, he kept giving us a total as though he was done taking our order. He was in such a hurry he kept correcting the orders to the kitchen folks. They looked frustrated . We ordered the white coffee but his response was "I can sell you a coffee and you can add the milk yourself." Well we can get that anywhere. In the middle of ordering, he walks away and grabs food to deliver to some tables. Doesn't bother to say he'll be back. We are still not done and he does it a second time. We love this place (loved) because of the responsibl e ingredient s served but not sure we have the want to return. While we were eating, he did the same thing to another guy and he walked out. It was very uncomforta ble and frustratin g to see this place with this guy running the restaurant . He was terrible. I don't like to write reviews but this trip was such a disappoint ment, we were both just bummed. Good luck and hope to give it one more try in the near future. I do hope he is no longer the person working directly will with the public. He was just that bad. Monica
Great food. Loved the sweet potato fries and the regular fries. GOOD STUFF! And the frozen drinks they have are really good too, very refreshing
Never again. Bought a $50 gift card. Only good for one item, burger, fry, drink or cookie per visit. Some guy with a beard and heavily stained shirt is sweeping next to us actually moving the other ...two chairs at our table. Sandy's banana shake does have bananas, but they were only placed in the cup, not mixed.
Misty Bettis Drake
I have never had their breakfast.
I had the ABC taco with coffee and it was great.
BEST burger and fries that I've had in a VERY long time!
Karen Jenkins Saunders
Love the food, atmosphere
and service! My go to for quick and healthy meals.
Martin Hernandez IV
The food was good but it is unacceptab
le to wait over 20 minutes for 2 smoothies and 2 cookies... ..