It’s very frustratin
P.S. I like my doctors and the care I receive but am so torn because for two years billing has made it impossible
*Side note i went to OSU about two months ago and they processed my paperwork in about one week and the bill has already been paid in full. Ohio Health should be ashamed for putting their patients through such a difficult time.
1) The front desk receptioni
2) I then get a bill from the billing office stating I owe $30 for a copay on the above mentioned visit - so I call and explain the the billing office that I paid $50 on this day and have the receipt to prove it and that it is the billing office that owes me a refund of $20....the
3) I mail in a copy of the receipt and bill to prove I paid it and they owe me a refund.
4) I get another bill from Ohio Health again stating I owe $30 for the above mentioned visit - so I call the office again...st
5) Today 06-13-17 I get a "this is our 3rd and final notice your account will go to collection
So not only am I being harassed via mail from the billing office for months, I am now being threatened
GREAT JOB billing department
Go to Mount Carmel....
I was informed that my payment confirmati
I now have to jump through hoops to prove that I paid. "Cancelled
I'll get this straighten
Ever since then, I have spent hours upon hours on the ph...one with my insurance company, collection
I work with clients in healthcare
The emergency room is abs...olutely horrendous
My payment was not credited on either my Sept or Oct statement.
I have called & e-mailed them, spending several hours on the phone, but to date, they have not credited my account, having a new excuse each time. Today, I received a "Final Notice" from them.
Not once in this calendar has my statement been accurate. Not once. That's really sad.
Many of us have a special doctor in our life who has changed it for the better. For Gifford Weary, PhD, it was OhioHealth neurosurgeon Janet Bay, MD. Watch her remarkable story. Honor your own doctor for National Doctors' Day, March 30, with a gift of gratitude at Foundation.OhioHealth.com/Doctors-Day.
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