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40 Reviews
Tell people what you think
Chris Yoon
· July 11, 2017
The first thing that I was concerned about the place was the Polaris traffic. Depending on which way you are going, it can get bad. However, there are plenty of... ways to get out and it was not a problem for me at all.
I did have a small mishap with the maintenance people but after writing a complaint, I was contacted quickly and issued an apology and things were worked out.
Another example of how the staff actually pay attention: there was a lot of dog poop that was not being picked up and it was getting quite ridiculous. PCB implemented a fine if you are caught not picking up the poop and it has been much cleaner around the apartments. (thanks!)


Note: My room was remodeled but there were still slight marks and cosmetic defects here and there. It's of no concern to me but it might be something worth noting when doing your first walk through.

All in all, this is a very pleasant place to live in and the property management team are all nice and wonderful to talk to. Definitely check this place out!
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Saurabh Singh
· July 15, 2017
I have been here for 4 months now and i like the community as my friends are living here too. The location of the apartment is good . Though my road facing hous...e is noisy. It feels safe to be living here. The support staff are very cooperative specially Allexandra.
I wish the pool table would have been available 24/7 as it closes at 6 when we come from office. The swimming pool is small and always full of people.
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J Gilbert Kearns
· August 2, 2017
I've lived here for a year and renewed my lease for another year. The staff is responsive, helpful, and personable. I've never had any issues with appliances or... noise. The Polaris traffic can be bad if you're making a left turn out of Staffington during rush hour, but that only amounts to a mild inconvenience of waiting a few minutes. The rent is reasonable and it's cheaper than the other apartment buildings in Polaris I had been considering. See More
Larry Rhotehamel
· July 29, 2017
I have lived at Polaris Crossing sing moving back to Columbus in August 2015 and have recently re-signed for another year.. The staff is friendly and the amenities are great. Come check this place out I am glad I did.
Randi Erin Selner
· June 14, 2017
I'm not sure where to start, other than to say that I ABSOLUTELY LOVE THIS PLACE! I've lived in several apartments over the years, and NOTHING compares to Polar...is Crossing! I'm extremely particular, and everything has truly been awesome! For what you pay, and the perfect Polaris location, it cannot be beat. I love all the gorgeous upgrades in the units, they feel so welcoming. The amenities are also top-notch; from the grand clubhouse with free Starbucks, to the super nice pool and fitness center, and last but certainly not least; the quickly responsive and professional maintenance. Another huge thing that sets Polaris Crossing apart from other places, is their impeccable customer service; Sierra and Alessandra are so genuinely sweet and extremely helpful. If you're looking for a new place, stop the search now. I highly recommend this as your next home, you will not be disappointed! See More
Daltino Oslin
· April 17, 2017
I have been shopping around for condo's, apartments, and houses for months. I am sure many of you are well aware the difficulties and stress that entails. Howev...er, I can say beyond a shadow of a doubt -- the team in place here, far and away surpasses the norm. Sierra and Alessandra specifically. They both handled my process and situation with the upmost professionalism. I have thoroughly enjoyed my time so far within the community and would recommend it to everyone; they have the perfect apartments for every family and every budget. Give them a chance! See More
Balamurali Krishna
· March 25, 2017
**End your House Hunt @PolarisCrossing ** This is the quote they have at the front desk.And its true,I end my house hunt at PolarisCrossing. It was really a won...derful experience with both of you. All the houses are newly renovated looks so good. Only at polaris crossing i find the kitchen electric with glass top. And all the lights in the house are day light. I love the star bucks coffee and the pool table in the leasing office. Its been a month since i moved in and i totally love this place for clean,calm and safe neighborhood.Thanks to the employees for a wonderful hospitality and house hunt experience. See More
Jesse Abel
· February 9, 2017
Polaris Crossing has been the best place I have ever lived at. Their apartments are newly renovated and it shows, with top of the line appliances, granite count...ertops and spacious rooms.. that's just the tip of the iceberg. Some of the most friendly people working here that are willing to help you out at the drop of a hat. Their new work out facility is second to none!! All in all I am very pleased with living here so far. Can't wait sign another lease!!! See More
Evan Kruse
· January 31, 2017
WOW! This place is everything I hoped it would be...and more. I recently moved down to Columbus from the Cleveland area. I originally had a list of 5 housing de...velopments picked out but I did not have time on my side. I had to virtually tour these places from pictures and graphics that were online. Polaris Crossing not only had the most convenient website but they also have a texting service that connects you right to a housing specialist! I had the pleasure of going through Sierra. She understood that I was on a time crunch and needed to get my paperwork, utilities and lease agreement as fast as she could. If i could give the service (speed, helpfulness, knowledge) 6-stars I wouldn't think twice. They have a brand new clubhouse, pool and fun events. Also, this is a central location for great food, shopping, and entertainment. Cheers! See More
Jenna Bartlett
· January 30, 2017
Ever since stepping foot into Polaris Crossing's office the customer service has been nothing but exceptional!! Alessandra, Jennifer and Sierra are fantastic!! ...They are always able to answer any questions I may have and are always wanting to help!! The maintenance team always does a great job and can get the job done with little notice! All of the upgrades from the stainless steel appliances, to the cabinets and flooring are of great quality and much nicer than any other place in the Polaris area. So glad to be apart of the PC community and am looking forward to many more months to come!! Definitely recommend this community to everyone!! :) See More
Nick Arnold
· January 24, 2017
I believe out of all the apartment communities in the area of Polaris that Polaris Crossing has BY FAR the best customer service. From the helpful office person...nel to the quick acting maintenance.
When I have come into the office to ask a simple question with my daughters, they treat them with such kindness. Asking them about their day and if they would like a lollipop.
Maintenance came within one day to install a new seal for my door, I mean how great is that ! Less than 24 hrs and it was completed with a service performed note left on my counter in the kitchen.
The before and after renovations that were done were literally night and day difference. Before they looked like every other complex in the area but after remodel...just WOW ! The dark wood cabinets, to the bathrooms, to the countertops.
Top notch in my mind for a safe and well lit community with most conveniences within 1 mile or so outside your door.
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Andrew Lindsay
· February 1, 2017
Tis' the season of love! And I do love living at Polaris Crossing. Super affordable and convinent. Also the sweet upgrades to the apartments and the clubhouse! ...Not to mention the friendly, helpful and just plain awesome staff! When looking for a place in the Polaris area look no further then right here! Love, love, love. Make the "right choice" this year and fall in love! See More
Angie Mikel
· August 6, 2017
Having people who care is more important than you think! You can tell the staff cares about everything!
Tatia Williams
· January 28, 2017
My husband and I moved in around October and were pleasantly surprised at how prompt and efficient their customer service and maintenance were. The leasing mana...gers were extremely friendly, from the moment we asked for a tour to helping us make a decision between properties without pressure or rush to making our lease signing process as seamless and quick as possible to the ongoing above and beyond support they provide every day. We have been extremely satisfied with Champion and Polaris Crossing overall and look forward to experiencing the newly renovated clubhouse! See More
Nicki Tague
· February 9, 2017
Moving to Columbus I had a weekend to find a place to live. Polaris was my first stop, I could even tell from the pictures online I would love living here. I ch...ecked out a few other spots, but after seeing Polaris first everything else felt stuffy and old and I just couldn't get the picture of the brand new appliances, cabinets and granite counter tops at Polaris out of my head. It is not only a mile from where I work but anything I could ever need is literally in walking distance! Food, shops, salons.... Alessandra and Sierra are so awesome! They really go out of their way to make you feel comfortable and help you with whatever you need! Maintenance here is also great, I put it a work request at night to fix the disposal and it was done the next morning! The brand new club house and workout facility are a huge bonus to living here! And you can't forget about the huge pool, I can't wait to take advantage of it when it warms up! And for dog lovers like myself it is pet friendly!! Downtown is only a 20 minute car ride and it is right next to main highways! I would recommend Polaris to everyone and anyone who is looking for the best place to live in Columbus! My boyfriend and I are so happy here� See More
Mark D'Anniballe
· April 6, 2017
The office staff is great and very knowledgeable when it comes to satisfying its tenants. The clubhouse is great and includes a Starbucks machine!
Brittany Parsley
· June 27, 2016
When I first moved in everything was fine. I felt the apartment was over priced for what I was getting but moved in anyway. Now almost 10 months later I get a n...ote on my door that I have to move out in 60 days bc they are remodeling and want to remodel my unit. I can transfer to a new unit but I have to do the application and deposits all over again. Plus the new units are more expensive.I don't think that is right. I am a single person, my money is tight. I can't save enough to move and continue to pay them the last two months of rent. I would never recommend anyone I know move in here. Traffic is horrible, trash and dog excrement everywhere, my water smells funny. Not worth the headache. Now I have no idea what I'm going to do and they don't care at all as long as I get out so they can remodel the apartment and make more money. See More
Greg Johnson
· June 20, 2017
Alessandra and Sierra are the best in the office.
Kelly Matter
· April 24, 2017
This place is great. Close to everything I need and it's in a neighborhood that really makes you feel at home.
Derek Duemey
· September 6, 2016
We moved into Polaris crossing about 6 months ago. From day1 Alessadra has made us feel like part of a family. The renovations are spectacular. Polaris Crossi...ngs is close to movie theaters, restaurants, and shopping. There everything to do around here. They have a great management staff that cares about what you want and need in a apartment. I would recommend Polaris Crossing to anyone and everyone. See More
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