422 Reviews
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Rick Wathen
· March 5, 2018
Ordered a tank with an SLP reg and received the tank with a Pro V2 reg. “New” tank born on date 6 months ago. Decent price, fast shipping.... was told they’d make it right but taking my personal time... to ship this one back and then wait for another isn’t worth it to me. Maybe better training in their shipping department is in order? With SLP and Pro V2 written directly on the reg one would think it would be pretty tough to screw it up....I would however buy from them again if the price was right. See More
Klaus Albrecht
· November 21, 2017
Edit: Contacted by Colby personally, And learned that the physical store is no more, sad case, but have made good conversation about Paintball. He is more than willing to help me, and my team out. Hop...e to be able to get back on the field soon with your help. Imma need to dump like 2 or 3k on you guys and be like. set me up. I seen some dude on google talking trash about the customer service about this place, but what business would personally contact you at almost 11pm to let you know whats up? Only in the paintball world folks.....

Nice stock from what it looked like. Wish i could find your store so i could dump 1500 bucks on you all..... but it wasn't located where you all said it was.... Went to hermitage pa yesterday, and killed time looking for you all.
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Troy Robinson
· September 13, 2017
UPDATE - Since I reached out via Facebook Messenger 2 days ago. I was heard, the situation was explained to me and it was resolved with urgency. After this experience, I feel they do value their onlin...e customers and I feel confident about placing another order in the future.

(9/13/17) BUYER BEWARE - I placed an order back on August 11th and still haven't received all of it. I spoke to someone a week after 1 of 2 items arrived. They assured me they ordered it (It was listed online as "In Stock") and it's on its way and that I would receive tracking info. No tracking info, but a package came. Unfortunately, it was only half of the second item in my order (Half of a bundle). After another voicemail, I received an email stating this would be resolved ASAP and tracking info was on its way. Since then, I've called and emailed several times with no response since! This is ridiculous! No transparency.
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Richard D'Angelo
· December 15, 2017
Awesome service great selection, I recommend checking out the site and if you have questions, just ask great staff.
Stacey Davare Hasley
· September 5, 2017
I placed an order almost a month ago and still haven't received it. I've called and emailed several times with no response! I wish I would have read these ratings first. I will be calling every hour e...very day until someone answers me! This is ridiculous, if there's a problem with the order just pick up the phone and tell me. See More
Matthew Hansen
· August 1, 2017
Colby at punishers was outstanding. As someone in customer service, Colby has it really figured out on how to make repeat customers. An online site that still has personal service and quick replies.'t wait for the gear to show up or to need something else so I can order again from Punishers and Colby. See More
Wayne S Young
· August 12, 2017
Ordered a few things on Friday, and the package went out the same day.
There was a problem with my order (my mistake), I called and Colby took care of everything quickly, efficiently, and was very fr...iendly to boot. Excellent customer service and a great experience. See More
Joey Genova
· July 14, 2017
As someone who was very scared at the idea of sending a $350 gun away to be traded up I was very surprised by how helpful Punishers (Colby specifically) was, he was very quick to reply and extremely p...olite and was always up to answering the many (many) questions I had about the process (should also be noted his patience as again I had many questions)

I cannot recommend a better company and person to talk to if you are interested in trading or anything paintball, I will definitely come back next time I am looking to trade or upgrade my gear again
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Calvin Cygrymus
· April 17, 2017
I would 100% recommend punishers to anyone in the market for new equipment. Colby and Ben helped me get everything I needed to get back into it after a many year hiatus. Very personable and knowledgea...ble people and will definitely do business with them before anyone else. See More
Danny Welch
· June 25, 2015
I recently preordered the KP3 along with a variety of other gear (lens, 13ci tank, barrel, barrel swab, bags) through PunisherPB. First off they provided a fantastic color swap options and desirable g...ear at a competitive price. Secondly they were willing to answer my questions about different products over the phone so I had a better idea of what I wanted to order (there are no PB shops here in Fairbanks, AK). A third great aspect of their customer service was their communication during the KP3 delay. I would call and ask for an update; if they were annoyed by my weekly phone calls they did not show it while providing me with the most updated information PunisherPB could gather.
Lastly they thank service men and women with a military discount. Not necessarily a deal breaker but it always appreciated.

Thank you for your time, help, and great customer service.
Everything looks great!
- One Happy Customer
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Alex Mundt
· January 8, 2017
Under new ownership and once again one of the best places to buy your paintball gear online! I purchased my first two high end paintball guns from Punishers 10 years ago with great service and prices,... once again they are back to that level. See More
Kain Pal
· January 25, 2017
Awesome place! They helped me fix my gun, and also through in some extra laying around parts for me! This business will boom!! Just from the awesome costumer service and honest opinions! And only plac...e near me as well that's not 30 mins away! Located in hermitage near Sharon,sharpsville,mercer,Farrell, Hubbard. Can't wait for the grand opening! But if you need something call them! They will pick up and help you with what you need done! Awesome people!! See More
Benjamin Joseph
· July 19, 2017
great service. Items came with a nice note in a very timely fashion. Owner is extremely friendly and will work with you
Logan Arnold
· January 8, 2017
Under new management and wants your business. People working here go out of there way and make it their personal mission to ensure you have a good buying experience. Will be doing business with agai...n in the future for sure. See More
Bryan Hutchinson
· May 2, 2017
I just received my geo from Punisher PB and all I have to say is WOW. I work in the customer service/ sales industry and this company does things right in my book. I would highly recommend using them ...for any of your paintball needs. Quick shipping, great customer service, and exceptional communication skills. Well done Punisher PB 👌👌 See More
Jonathon David Grossman
· February 9, 2014
Punishers Paintball and Steeltown Paintball Park are going to be THE premier place to buy gear and play paintball in Western PA. I am a stickler when it comes to quality and service and these guys ra...te as close to a 10 on a 10 scale in my book as it gets. Although I have yet to play their fields I have become acquainted with the owner and his number one business partner in the store and have bought from them- both online and in-store. They are honest and good people first and foremost. Their prices are reasonable to excellent and if they don't have it they are happy to special order it for you. You can get free shipping on orders over $99. If you have an issue with an item you bought from them they will work with you and ensure that you are satisfied with your purchase and in some cases go above and beyond to make sure you get what YOU want because they want your continued business. Smooth transactions are an expectation of mine but the true character of a business is seen when things aren't quite right, when something goes wrong and Punishers Paintball scores a 10 in this category from me. In addition to service recovery, the other major quality I look for, and what will separate an outstanding business from an average one is how the sales staff serves the customer. Russell is one of the best sales people I have had the pleasure doing business with because he has no ego to burn and his love of the sport of paintball is expressed in his willingness to educate his customers and then step back and allow them to make their own purchase decisions without pressure and pretense... even if it goes contrary to his recommendation. This enthusiasm and objectivity is a rare combination to find and is a great asset. Keep up the great work and I look forward to seeing this business grow and to finally get a chance to play at Steeltown! See More
Kate Zharova
· October 4, 2016
poor customer service. purchased dw fibur barrel and some inserts, they sent me wrong threaded barrel. called em, they said send barrel back, ok. barrel is delivered back,now they cant send proper b...arrel back to me for 2~months. called bunch of time, every single time I explain what happened and hear all the same "your barrel will be sended next week or so". also no single reply on email. order 202149 7/25/2016 5:46:12 PM. its 2 month passed and still cant get my item or refund. 11/11/16 everything fixed now! See More
Clayton Reiber
· June 26, 2014
Punishers Paintball is the only place in Western PA you want to hit up for anything paintball! These guys have been playing there whole lives and not only enjoy the sport, but they enjoy helping you out of your street clothes and crappy 9-5 jobs and onto the paintball field with a new marker. Punishers beats all other prices and the staff are always happy to answer any questions that you may have about gear, guns, and accessories! See More
Matt Newman
· December 19, 2015
These people live so close to me first time went in there they had everything you need. Talking to professionals they'll tell you everything u need to know about paintball, the guns and the Again very helpful people and very nice place to go to. See More
Michael Melvin
· November 15, 2015
I've done a lot of a lot of online business with these guys over the past few years. The customer service is the thing that sets Punishers apart from other retailers. I am super impressed with their... follow-up when there's issues with an order. Punishers sets the bar for paintballers taking care of paintballers. See More
I ❤️ paintball. Thanks @msxlevents #punisherspb #pumppaintball #nashville
Big things are coming to on the 15th. Be ready. (Make sure sound is on)
@inceptiondesigns products so good they make a 30 year old fee 10 again. I couldn't be more excited about my personal build. Their products will soon be restocked after our meeting at EMR with Simon. Any autococker fans out there? #autococker #pumppaintball #inceptiondesigns #punisherspb

Ooooo is this @macdevpaintballofficial #prime sweet!!!! @seattleuprisingpb had a great tournament and almost made Sunday. Good things to come for this young team! #punisherspb #seattleuprising #pbrack @pbrackclothing #macdevprime

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@pittsburghpaintballpark overhead view of @nxlpaintball layout!!!! Who is going to Vegas!!!?!? #punisherspb

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Loving this used @dlxtechnologies #luxeice check out for the complete listing. #punisherspb

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Up on the used gun wall!!! #punisherspb @dlxtechnologies #luxeice #paintballbst

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Well well well...

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Russell Jackson

I love hearing stories about the "glory days" of paintball...

Classic Paintball will make sure I have those stories to tell the next generation. #ClassicPB #ClassicPaintball #Paintball

The Madman shoots the CS2!

Do enjoy this wonderful marker going Skrrra! If you know me, you know the Gamma Core is one of my favorite spool valve drivetrains. When I learned that the C...

Cs2 shooting vid

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Posted by GoSports

Awesome interview with MAX from BNKR Kings. I wear the LITE pants and love them!

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Posted by Bunkerkings
Bunkerkings was live.

Max and Bunkerkings is live at the Paintball Extravaganza! V5 packs, Featherlight Fly pants, Fly gloves, Supreme Pants updates and best of all, new low pricing is coming to you this season from Bunkerkings!

Picture from Paintball Extravaganza on a pure splash Ice. Limited to 1 of 20. I’m considering getting a few of these (1 for me). Anyone interested? Message us. #punisherspb #wetaketrades #lifetimewarranty

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New @dyepaintball #m3 will be available for preorder on #lifetimewarranty #tradeyourgun

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New addition to the used gun wall! @dyepaintball #m2mosair #punisherspb

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Brand new and live on $99.95 😘😘@virtuepaintball #spireir

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Who has played the new @nxlpaintball bunkers? Thoughts? #punisherspb

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Paintball demands 100% attention on the task at hand. The smallest lapse in focus can be the difference between being eliminated, and winning the point. #punisherspb #ineedanewpodpack #spreadthelove @macdevpaintballofficial @virtuepaintball @gisportzofficial @empirepaintball

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