Customer service? It seems a little hit or miss tbh but I’d still rather deal with them than any of the POS big name ISPs. Took an hour phone call with frontier to finally tell me they couldn’t give me more than the roughly 1mbps they were proving (even tho my plan was for 5mbps) so RAA is still bounds ahead of them there.
One time someone was mowing my yard while I was out of town and they ran over my line running through the yard. RAA was very quick to come out and replace it, and much to my surprise, they did it all free of charge!
Another time I needed service I had to call a few time to really get them on it... basically I think the whole operation is ran by less than 5 people so just appreciate
We never had enough data to update anything or for the kids to ...use it for school unless we paid through the nose or stayed up between the hours of 1 - 4 a.m. �
RAA is awesome! We feel like we've went from the Stone Age straight to the 21st Century or like one of the "cool kids" now! I kind of feel guilty still when I want to watch a video because I'm so trained to be ever careful to not use data.
We now can do anything we want at anytime! RAA takes the internet monkey off your back! Not at all like the big companies that just want to get as much money they can from you in any way possible. Very fair and down to earth.
You will NOT be disappoint
Thank you so much RAA! We are truly grateful!
Hi all! R.A.A. Data Services is under social media reconstruction! Upgrades are in progress throughout some of our customer base so if you are experiencing any problems please do not hesitate to call at 330-271-9693! We do not always know about problems unless we are informed by you, the customer! Thank You for your patience!
Today, after several installs, we spent our time in Summitville and Millport putting door hangers on residences advising them that Summitville now has hi-speed internet!!!!!!!!!!!!!!! Call today