Red Robin Willoughby, OHBurger Restaurant in Willoughby, Ohio
Opens in 60 minutes
Well I didn't actually eat here but I kept getting texts about being on the wait list and my table being ready... so I tried calling to let them know they have the wrong number and the person waiting ...probably isn't getting the texts BUT after the phone going unanswered
4 times then waiting on hold for 15 mins with the to go ordering without talking to anyone I gave up. I would neve eat here with that ridiculous customer service. Hopefully the people waiting for the texts sent to my phone have better luck �
wait with empty tables EVERYWHERE ? This is one of the few places I can get gluten-fre e buns and order like a normal person, but I am not going to wait when there are empty tables and nothi...ng but excuses about wait staff being too busy. Did you not expect business on a Sunday afternoon?
Richard David Butler
Besides talkng to the manager about the chemical taste of the bottled cocktail sauce and the hot coleslaw they put under the fies and hot items of seafood platter, the sevice was slow. The manager sa...id that's the way they do it and he can't do anything about it. The only thing I can do is not come back until they get a new manager. By the way the endless fries got to our table as we were leaving.