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I had a scholarshi
p from Harvard for a free 1 year membership .whenit expired I went it to get a. Membership on my own, only to be told that I owed $50.00.I have been there several times and have even ...left messages for the Director but got no answer. I do not Owe them nothing.Af ter cancelling my membership for a year they continued to take money from my account and is still saying I owed them. I need to use the pool and the sauna but can't because no body wants. To take the time out to tell me how comes i owe this money. I live in Roxbury and cannot use the Y. My number is 617 435 8684.pleas e help me to resolve this matter. I cannot work, getting disability and $50.00 means alot to me.
I have been going to the Y off and on now for about a year and I have never encountere
d a problem. I am always greeted warmly by the staff, that is, if they are not busy helping someone else. When I ...transferre d my membership there from the Hyde Park Y (because this one is closer to my home), the staff was very helpful in letting me know about the services there. They made me feel welcomed and I was treated with respect.
Marie Vastie Romilus
It was 7:30 on 10/24/
16, I had a horrible day and while going home from work I really needed to use the restroom (Also I'm 7 months pregnant, I always need to use the restroom). I ask myself, hmm wher...e can I go that's clean? Driving down MLK Blvd and go yeah, YMCA should have a clean bathroom. I park my car, go in, two women of color sitting at the desk, one is helping someone, the other is talking to this male staff. The one talking to the other staff glares at me, I look at her back and say Restroom? she says "do you have a membership ," I look at her back with my big belly clearly popping out, I say, "no I just really need to use the restroom really bad can I use it please?" "no you need a membership " she says. I look at her confused, "are you serious? I'm pregnant I can't just use the bathroom?" (maybe she just thought I was fat and had no excuse). "Popeyes across the street has restrooms" she says, (by the way you have to buy food at popeyes but they aren't being the bathroom police like YMCA Roxbury) Then the man chimes in, "yeah they can't just let anyone use the facilities ." I didn't even bother arguing because I was disgusted by their lack of human decency. Even if I wasn't pregnant, your restrooms are right there, couldn't allow one helpless person to use it? did you think I was going to spread the word or something, "Hey everyone! free restroom at YMCA Roxbury!" Seriously? ? Are you the bathroom police? Do you get paid extra everytime a member uses the bathroom? YMCA train your staff better please.
The pool is absolutely
nasty. Water never gets changed, just chemicals added. It's salty and smells like old sweat. And that has been happening for about a year now. When confrontin g the director we a...re just being told it's not in the budget.... . Really?? I am sure the Brighton and Quincy YMCA is crystal clear! Ugh
The services that the Roxbury YMCA provide are unbelievab
le!!!! I've been to many fitness centers across the US but, the Roxbury YMCA has them beat...han ds down!!! The staff is the heartbeat there and... they are awesome! They are profession al, passionate , helpful and very friendly!! ! Im totally satisfied with everything and they have just gained a lifelong member.
The Roxbury YMCA has a lot of fun things going on there. I've attend a lot of events there with my grandson and friends.
Check it out you'll have a good time!
Check it out you'll have a good time!
The staff treats me with respect, love them. The eqiupments
are subperb, dont talk about the ladies, wow.
LOVE the Roxbury Y! Whether its Nakia greeting you at the front desk, Katherine saying hello or Bruno working you in the pool, there is so much LOVE.
Never been in a better place....
Love the YMCA
Marie Gerty Larose
GOOD AFTERNOON SO FAR I HAVE NOTHING TO COMPLAINTS
, SINCE I BEEN GOING THERE)