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4.5
110 Reviews
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Johnique Taylor
· August 27, 2017
I was definitely not impressed with this Hotel! First off I was expecting it to be a Luxury Hotel and there was nothing Luxurious about this Hotel! Upon walking into the Hotel Room I was extremely di...sappointed with the Decor of the Room. Once I walked into the Bathroom there was Piss in the Toilet with Tissue still in the Toilet, obviously Housekeeping neglected to clean the Bathroom. The AC did not work well and it would not cool the Room off properly even with the Temperature dropped low as it would go. The Hotel Website is totally Misleading with pictures of what appeared to be a Common Area Outdoor Rooftop Seating Area, there was no outdoor seating areas other than standing on the steps in front of the Hotel Entrance.

Needless to say, not a good experience!
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Malinda Gonsalves
· October 8, 2017
I hated it ! This hotel is over priced for the services you get ! It’s extremely old the manager Benjamin threatened to kick me and my husband out because my dog barked once! Mind you the hotel is sup...posed to be dog friendly and the charge an arm and leg for him to be there. The hotel was dirty and the restaurant isn’t open during the weekends See More
Jean-Luc Kodjo Pedanou
· December 28, 2017
Absolutely fabulous service from a classic New York hotel that is centrally situated in midtown Manhattan. I'd recommend opting for the deluxe package that includes a complimentary breakfast. Room was... spacious for Manhattan standards and had a small patio - a huge bonus. Furniture was modern and sleek. The bathroom was a highlight - fantastic water pressure and beautiful lighting.
The restaurant -44 - and Lobby are a bit dated but everything is minimized by the fantastic service. Overall this is a luxury hotel at a bargain price. Book a room now!
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Vinnie Lemma
· January 3, 2018
I had an issue with the hotel but after some help with the management team we figured it out. It's a boutique hotel with fair rates. The room was clean but not super updated. It does have a great loca...tion in the heart of NYC and does offer a unique experience. See More
Kathleen Donnelly
· February 12, 2018
Lobby bar/lounge with great fireplace and cozy atmosphere. I have not stayed here but have seen my cousins room - typical small NYC hotel space - small but well done.
Qiimiih Lee
· December 10, 2017
It was a wonderful experience. It was welcoming and cozy. The hot tub was perfect. Next time we will definitely get a room with a fireplace. We went at the perfect time to see the first snowfall.
Wonderful.
El Filly
· August 2, 2017
No free breakfast or internet service kinda suck but it made up with the friendly environment and staff are super awesome and helpful. The 5 stars are for the best beds to sleep in so comfortable room...s clean and cozy. My family and my self will be staying there at the ends of January. See More
Melissa Manz
· September 30, 2017
Beautiful hotel! Our room was very comfortable and we loved the hot tub :) Restaurant 44 was delicious and the staff was super friendly and helpful. We will definitely be back again!
Kelley Tumen
· January 4, 2018
Awful. You could not pay me to write a good review for this no-tel. Don't trust the five stars. Horrible service and my back still hurts from the bed.
Suzanne Boutin Hoaglund
· December 3, 2017
Loved the Royalton!! Perfect location, lovely room, bedding was so comfortable, very clean, friendly and very helpful staff. Would have liked a brighter light in the bathroom & makeup mirror. Very qu...iet room!! I'd stay again! See More
Paul S Mealey
· November 24, 2017
One of my favorite lobby bars in the city. Particularly on a chilly day. The fire warms you up nicely. And the cocktails certainly don't hurt either.
Lexey Moore
· December 21, 2017
WARNING! THIS PLACE HAS BED BUGS! WE HAVE PHOTOS AS PROOF. My family booked a room here over Thanksgiving and had to move once because of a light not working in their room. When they were moved they t...hought it was odd that they had a free room on Thanksgiving weekend but nonetheless took it. As they entered the room there was a large cockroach which they promptly killed. Next following my mom was bitten very badly by a bit by bed bugs that night. We later researched and found out that the cockroach is the predator of bed bugs. My family tried contacting this hotel privately to let them know of the issue and even sent photos of all her bed bug bites, but they never wrote back. Please be warned before you stay here! See More
Steven Sowers
· August 19, 2017
I have stayed at this classic NYC hotel since the 80's on several occasions and always been very happy with the rooms and service.
Marci Karp
· November 28, 2016
My daughter and I spent our Thanksgiving vacation at the Royalton. This was our first trip to New York and doing the Macy's Day Parade.

I did a lot of research before choosing our hotel. As I was sh...owing a family member pics of the different hotels on my list, I scrolled to the Royalton's bathtub in the Loft Suite. Absolutely amazing.

I called the hotel to confirm that room existed and to inquire about amenities, vicinity to parade, etc. I spoke with Tammy. We talked for a good half hour. She patiently answered all my questions and confirmed the bathroom existed. After learning it was a suite, in New York, I feared the cost would be too much. However, it aligned perfectly with my budget.

I can't go on enough on how happy my daughter and I were with our stay. Not only were we literally just a few steps from the parade, but we were sooooo centrally located to Times Square, shopping on 5th, Central Park... From the moment we walked in, to our very last day, the Royalton never ceased to amaze.

Each evening, we were brought a fresh log for the fireplace and we were just so comfy and cozy. Our room was the perfect size for the two of us and that bathtub was out of this world. Such a relaxing time.

The concierge was so helpful with getting us newbies info too.

We decided to make this NY trip an annual tradition each Thanksgiving. We started off the week scoping out different hotels to try something new each time, but by the end of the stay, we both decided that we are making the Royalton our annual hotel.

Big, giant thanks to the Royalton, the staff, especially Tammy, and Neal the Bellhop, for making our first trip to New York incredible. Can't wait to join you again next year!
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Tina Rudek
· January 10, 2017
I was really really excited when I booked my stay & the manager even upgraded me to a fantastic suite with a fireplace and amazing bathtub. However, after enjoying the fireplace to the hilt, based on ...the cool temperatures the last few days, the smoke alarm went off at 3 a.m. which was a very frightening experience especially since the front door wouldn't open and the room was smoke filled. I obviously called for help and the engineer was very pleasant as everybody else was super nice and helpful. Needless to say I did not get a lot of sleep after that scary experience and there were a few other little things that weren't working as they were intended, so I checked out the next day to find a place where I can actually get some sleep. I really wish things would have turned out different since I loved everything about the place, especially the people and the location. Would love to give it another try after day maintain things a little better and work on their Wi-Fi issues.... See More
Christina English
· March 12, 2017
I celebrated my 30th birthday at the Royalton... when I entered my room all I could do was smile. They had a gift bag with birthday gifts and a card for me, signed by their staff, who were very friend...ly and helpful the entire stay. The room was huge, with a long sofa, fireplace, comfortable bed, and the bathroom... with that tub... Oh Em Geeeeeeeee! Only a short 4 min walk to Times Square... I am so glad we chose the Royalton. We will be back! I ♡ NY!!! See More
Hamid Moazed
· August 26, 2016
I asked if they charge for electricity, or hot water. Or fresh towels. They do charge for Internet service which is ridiculous. I've stayed at a dozen hotels in the past year and didn't have to pay fo...r any of the above. It's 2016 for heaven's sake. Internet service is as fundamental as electricity. Can you imagine walking into a dark room just to find you have to enter your credit card number to have electricity? See More
Lisa A. Tate
· October 8, 2017
Beautiful hotel! Location is just a few blocks from Broadway. The staff was very friendly.
Sophie Bertails
· January 18, 2018
Best hotel and best room in NY!!
Philip Keys
· September 15, 2017
The bar was incredible, the staff was great!!! Really impressed with everything at the bar.
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