358 people like this
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Price Range $$
Hours 8:00 AM - 8:00 PM
Carly Rebecca Steinberg
Came for a nail appointmen
t. Picked out my color and sat down. The lady doing my nails said what are we doing today? I told her gel color change, no manicure. She said that's not what was on the piece... of paper. She then went to the front desk and asked the lady sitting there. They thought I wasn't looking and started to make faces, mimicking me. I wanted to get up after that but I was there giving them a second chance in the first place. They then went to get the supervisor . She explained the pricing... I understood it was miscommuni cation... on their part. I felt like I was getting ganged up on while she was explaining the prices as the girl next to the lady kept saying "uhuh", "ya" after everything that was said. I had to walk out I was so turned off by the way they treated me. I have never had service they way they gave it, terrible.
Abbey is amazing with hair cut and color and nails, crystal is good with nails too and Delilah and amneris for massages! Those are my personal favorites from the services I've received. One day I'm g...oing to try Mara for waxing and facials I hear she's amazing!
Today I got a gel manicure from Holly and waxings by Crystal. Both services were amazing and the staff is super friendly! Already made my next appointmen
t, can't wait to go back!
I got a massage here today from Rita and it was unbelievab
le! I have been to high end places in Chicago that were no where near as wonderful! She was so nice! It was the ABSOLUTE greatest massage I ha...ve ever had! I would highly recommend this place. I will definitely be going back!
I have had 3 prenatal massages here, and every experience
has been amazing! The massage therapists are always focused on your specific needs. I have always left feeling great!! I definitely recommend ...this place to everyone :) also, childcare is available for a VERY reasonable price!
I went into spa pointe wanting a new look to reflect new changes in my life and Eleni gave me nothing less. Very pleased with my hair, and the staff is amazing and filled with character!