15 Reviews
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Jillian Juedes
· January 9, 2018
I am giving you guys a two only because that's a little more grace than you gave my husband when he called about a part for our oven. He was told rudely to call back when he had the part number and a...n immediate hang up on your end. He knew the model of our oven but hadn't looked up the part number. I called back myself, was put on hold supposedly but instead got hung up on. I'm sad to see this from your business as I believe we have had better customer service from you all in past. See More
WM Johnston
· November 4, 2017
Needed a part for my dryer they had it, thought that would be my go to shop. Had a tech out to do a shut off for my fridge seamed simple enough! When he showed up cool dude positive attitude had high ...hopes. That changed quite abruptly when he informed me that he didn't bring a shutoff with him...thought ok miscommunication at the office no biggie. The man soured more when the light bulb went off that the fridge standing in the dining room was to replace the fridge in the kitchen (less than 10ft from each other). Myself being a regular bill paying customer still looked at all this as simple fixes and that is when this fine master of his trade informed me "I have a million other things I need to do not this piddly shit!"WOW....his encore performance came when he tried to tell me the service that he was there to perform would have to be rescheduled because he didn't have the part (shut off valve, reason he was there). I declined that offer and after a slight verbal exchange my grumpy service pro found a suitable part to FINALLY do the simple task I requested. Unbelievable!!! See More
Gabriela Berumen
· February 9, 2018
I'm giving you one star but you don't even deserve that. I went a MONTH without my refrigerator, if it wasn't one thing it was another and our fix date kept getting pushed back. I'm not one to give ba...d reviews but this was the worst experience I have ever had with a company. See More
Billie Baker
· March 6, 2018
We've used these guys for years and they've always fixed everything and are amazing!
Jason Stowe
· May 26, 2017
The worst! 4 trips to our home. The first trip out they had the wrong part, totally understandable. Second trip out they put the part at the front door and my wife caught them pulling out and they sai...d "Oh your old man can fix it". I called them back and made them do the install. 4th trip out they said oh it needs totally replaced. Good enough right? Nope they failed to do all the appropriate things GE requires to get a product warranty and now I have spent 4 days and seriously 4 hours on the phone with GE trying to resolve. GE is trying to send them back out and I have refused. To have someone who will fail the customer and the factory at my residence. Thanks for nothing! See More
Michelle Vaughn
· June 14, 2017
Very helpful staff on a call out for our fridge! He was very knowledgeable and professional!!
Jessie Cox
· July 13, 2016
They were fast and friendly! Ty was awesome, down to earth and made sure the job was done right the first time!!!
Lauren Monsey-Nagel
· May 25, 2017
I am so impressed by The Appliance Shop! They are knowledgeable and experienced and get the job done!
David Irwin
· February 9, 2017
Very knowledgeable and friendly! Helped me with the parts I needed for my dryer and saved me a lot of time!
Kathy M Grandy
· March 17, 2017
The Appliance Shop has excellent customer service! Thanks to the gent who talked to my husband yesterday....your suggestions worked! I recommend them

Due to the hazardous conditions of the roads and for the safety of all our employees, our shop will be closed today Thursday, January 11. Sorry for the inconvenience and we hope you understand.


Wishing everyone a safe and happy holiday !! Thank you for being a part of our family now and for many years to come..........

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When you are stressed at work you have to have a little fun. You build a fort !! Back to work, ladies !!

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Interesting read.......we have come a long way

Test your knowledge with amazing and interesting facts, trivia, quizzes, and brain teaser games on

We will be closed Saturday, May 27 & Monday, May 29 in observance of Memorial Day. We appreciate your business and hope you have a safe holiday weekend.

Let's help get these kids to Knoxville, TN !! Creative leaders of our future !!

This team of 5th grade students (The Fantastic Awesome Nerds club...or FAN Club ) from 4 elementary schools in Topeka, Kansas will be competing in the Destination Imagination Global Finals 2015. It will be held in Knoxville, TN in three weeks. Several of our team members have never traveled out...
The Appliance Shop Inc. added a new photo.
May 7, 2015
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Working hard today to take care of our customers !!

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Come see us at our new location in Barrington Village !!

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We will be closed Friday the 22nd and Saturday the 23rd. We will reopen on Monday the 25th at our new location in
Barrington Village. We apologize for any inconvenience !!

We are looking for a reliable appliance technician. This candidate would have to be able to pass a drug and a background screen. Wages will be based on experience. Please email your resume or bring into our shop.
2811 SW Fairlawn Rd.---

Want extend our thanks to our boss' Pete and Ty for their service to our country and to all the fellow Veterans out there !! We appreciate you today and everyday

Have you changed your water filter in your fridge lately? Manufactures recommend that you change your filter every 6 months. Call or stop by for your replacement

When was the last time you have your dryer vent cleaned? Call us for a free estimate today !

We are a small business with one employee and three phone lines, we handle our customers first come first serve. As a customer how would you feel if you were on the phone with a company and they put you on hold to help someone who came into their office? Would you feel neglected?