51 Reviews
People talk aboutpretzel bun, adult shake and va location
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Ashley Roberts
· January 16, 2018
We came in for our girls night and it was a first time in for a lot of us! We waited over 45 minutes for our food only to have the server come back out and tell us we would have to wait another 15 min...utes. We had to as multiple times for refills on our drinks...25 minutes later, we finally got our food.
The food was great!
Our service was not! She never apologized for making us wait so long and they never offered a discount or anything for our wait.
i would come back for the food, but i would get I️t to go, so i could eat it at home with my family
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Stacy O'Connell
· February 23, 2018
This place gives me the skeeves. Everything felt dirty. I'm glad they offer the Impossible Burger, but they fry it. Gross. A fried patty. The food is just not good. They try too hard to offer but it doesn't come together. The bun was stale, they were out of vegan cheese, the lettuce was at least 3 days old. Yuck. Never going back. See More
Jared Head
· December 15, 2017
Went here with a group of 8 or so friends for the star wars premiere. Literally our group and maybe to other people when we got there at 5:30. We ordered 15 minutes or so later and AN HOUR later no on...e had their food. We had no time to eat. All I ordered was sweet potato fries. They were cold, like they'd been sitting for 45 minutes. And the cherry on top was after the hour wait and our party was obviously upset the waitress comes and tells us "we're really sorry, we are just so busy" like we hadn't been there waiting for an hour watching everyone else come in behind us and get their food before us. Don't waste your time coming here. I literally never do negative reviews like this but it was that bad. See More
Laura Longman Smith
· March 16, 2018
Freaking fantastic!! I’m gluten free and was estatic to find a place that served GF! Bun and burger was so delicious! Along with all the choices to dress the burger with. We � it and WILL BE BACK!! ���
Sharlotte March
· December 13, 2017
I came to this place 5 years ago when I was last on holiday in NY, came again this year after remembering it from all those years ago - and was pleased to see it was in the same location and the same ...awesome, fresh, wholesome food being served. Absolutely delicious burgers which do not disappoint � LOVE The Counter � (UK) See More
Shawna Engert Cadarette
· February 5, 2018
I love this place. They’re really good about separating all their ingredients so I didn’t have any reaction despite my dairy allergy which is awesome 😀 thank you!!
Evie Marie Warner
· September 27, 2017
I visited the location by the La Brea Tar Pits. The gluten free bun was amazing and I just recommended you to a facebook friend who is visiting L.A. Am hoping he gets teh chance to check you out whil...e he is there. Talking about it made me hungry for a burger from The Counter! See More
Hazem Fayyad
· February 18, 2018
One of the best burgers i have ever had, only wish I found it earlier. Top service, top ingredients, absolutely perfect
Diana Brest
· January 17, 2018
The Best Vegan & Gluten free Burger made out of Plants,amazing no meat. Their food is all great.
Natalie Payne
· April 19, 2018
Have to go there every time I’m in LA. So nice to be able to pick your own faves.
Bart Serra
· November 10, 2017
I recomend the 1/2 lb veggie burger( double pads) on brioche with apricot sauce, cherries, artichoke,mixed olives, grill red onions and smoked Gouda cheese.
Susan Lanza
· December 30, 2017
SJ Santana Row
Impossible Burger Review:

DUDE!! It was fantastic. I'm glad I finally tried it :) was not disappointed.
A+++++ Yes, that is an actual grade from Ivy league school of food.
Amanda Lemke
· March 3, 2018
1 Star since I can’t give 0. My 100% blind mother was DENIED service in your Kahala location because she had her seeing eye dog with her. 100% illegal. Your restaurant discriminates. #notdisabilityfriendly
Nancy Louie
· December 13, 2017
I live this place! Real beef, real veggies, great service!
Dan Gillespie
· January 29, 2018
Pretty damn good. Surprisingly good. Horseradish aoli the bomb
Natasha Nikki Hodgson
· February 13, 2017
I had the counter for the first time in may of 2016 at their Fremont CA location and me saying I fell in love would be an understatement lol...I could not stop talking about it when I got back into to...wn in Atlanta. In November 2016 I visited Fremont again and I had the same wonderful experience as the first time. Something made me Google to see of there is one here in Atlanta and like magic I found the Roswell location. Well meaning I'm not very close to Roswell, I finally decided to drive out there last Friday. I left feeling very disappointed. Our burgers were not made the way we ordered them. I asked for medium well and my friend requested medium. Well, my burger came medium rare and his was well done. I ordered mine on Hawaiian bread, his on brioche....well honesty I do not what type of bread it was but I know for a fact mine was not Hawaiian. Our water glasses were dirty and our silver ware didn't appear very clean either. The only bright side was our waitress who was friendly and the onion rings from our appetizer. I'm very skeptical about sending food back to have it re-made or altered so I asked for a to go box, paid my bill and left. Other than that, I was very displeased. See More
Doug Gerber
· December 16, 2016
Counter is the best chain restaurant in america. The meat quality is just way better than anything else at that price range and the preparation of all the food is great. Great seevice at the miracle m...ile location too. Now send me some motherfuckin coupons or something. See More
Laurel Phoenix C Ht
· December 14, 2016
We used to LOVE the Counter and go frequently as they're just down the street from me in Roswell, GA. We won't go back and we deter others from wasting their time or money. The service is ALWAYS horre...ndous, the food not much better .. the last time, the place was completely empty except for me and my son, they never bothered to refill our water which we drained while waiting because we waited a half hour after ordering for our medium rare burger that never showed. At 30 minutes, we walked out without eating and went elsewhere.

The time before that, the service wasn't much better, the food was cold, they never checked on us .. For as overpriced as they are, they never should've had another chance, but this time we're DONE.
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Iliana Tommasi
· May 29, 2017
We are the Counter at Washington Av in houston. We had the worst experience ever. There were almost no waiters (4 in total and a full restaurant!!) It took them more than one hour to bring out the foo...d!! Never coming back!! See More
Kevin Theobald
· July 1, 2016
Best Gluten-Free experience we have found so far for burgers with buns. Too many places require no bun or have awful things they use as buns. For people dealing with gluten issues, this is a rare and ...wonderful option. See More

Go green for Earth Day with an Impossible
Burger on fresh greens! (📸 letshavevegan via IG)

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Custom built for Fridays. (📸 shellypeeri via IG)

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