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Do you know what the Consumer Rights Act is?

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Do you have a question about The Motor Ombudsman or our dispute resolution service? Find the answers to the most frequently answered questions here: https://www.themotorombudsman.org/consumers/faqs

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Service and repair your car with an accredited garage in Glasgow: http://bit.ly/2rnV3r4

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We are delighted to welcome Pearsons Garage Penarth and Cambridge Coachworks in Crowthorne to our Service and Repair Code of Practice. Welcome!

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The terms of our New Car Code apply to over 99% of all cars sold each year. http://ow.ly/U1iH30bYbJv

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Often our resolution services use terms you might not be familiar with. Every Monday we explain commonly used terminology to better equip you for the resolution process.

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Service and repair your car with an accredited garage in Cardiff: http://bit.ly/2rzoWS9

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Do you have a question about The Motor Ombudsman or our dispute resolution service? Find the answers to the most frequently answered questions here: https://www.themotorombudsman.org/consumers/faqs

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Do you know if your vehicle has been recalled for safety reasons? Use our recall tool for peace of mind. http://ow.ly/OT5E30bQcqt

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We are pleased to announce that Triangle Cars in Havant, Drivetech Autos Limited in Slough, and Citroemech Ltd in Wokingham are now accredited to our Service and Repair Code.

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The Motor Ombudsman has witnessed a 80% increase in the usage of its online Vehicle Recalls tool compared to 2016: http://bit.ly/2rpj2Tn

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If you have a dispute with a garage, we can provide impartial adjudication: https://www.themotorombudsman.org/consumers/make-a-complaint

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What is the Consumer Codes Approval Scheme?

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We’ve developed online training modules for garages in Alternative Dispute Resolution and the Consumer Rights Act:
http://ow.ly/rmYL30bBB63

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