Reviews
4.6
257 Reviews
Tell people what you think
Cayla Kinley
· November 26, 2017
I have not bought a car from Toyota in Kingsport. However, my husband and I have rented a car from there a couple of times and will continue. We have to drive to Memphis quite a bit for our sons medic...al care and rent a car so we don’t have to put the miles on our car. Everyone is always so nice and make sure we get what we need. We usually rent the Prius because it is the best on gas. I actually get quite sad when I have to give it back!��
Toyota in Kingsport is seriously the best if you are in need of renting a car!
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Michael King
· February 7, 2018
I asked them if it's true if they have soy based wiring. They will lie and say they do not, but they will not repair your wiring after the soy attracts rats to eat your wiring on your brand new, expen...sive car.

Unfortunately, I cannot link a URL in this review (probably disabled by ToK) but here's the list of cars involved in their Class Action Lawsuit so far (since employees don't want to mention/deny before taking your hard earned money.)

2011-2016 4Runner
2013-2016 Avalon
2012-2016 Camry Hybrid
2009-2016 Camry
2014-2016 Corolla
2014 FJ Cruiser
2009, 2012, 2015 Highlander
2009 Matrix
2010-2015 Prius
2012-2015 Prius C
2008-2016 Rav4
2014-2-16 Scion TC
2012-2015 Sequoia
2011-2014 Sienna
2014-2015 Tacoma
2007-2016 Tundra
2010, 2013 Venza Ltd.
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Emily Thomas
· January 3, 2018
We will definitely be coming back! We had a budget of what we needed and we got the car we wanted! They did not stop until the worked it out for us and we were able to leave with a smile on our face t...hanks to Derrick iLgner! We are so very pleased with our experience! See More
Jodi Voiles Higgins
· March 24, 2018
Best Toyota dealership in the Tri-Cities! Jason was an amazing salesman and made our buying experience great for all of us and even our little boy that was there with us! Thank you!
Heather McCowan
· March 7, 2018
We had the pleasure of working with mark. We showed up a little later than expected to try out a vehcile and mark along with a few others stayed 2 hours past closing time just to finish helping us. Gr...eat service!! See More
Chris Hanson
· November 25, 2017
Recently purchased a 4Runner from this place and had a fantastic experience. Lee Gragg was the salesman and we couldn't have been happier with him. Even the GM Brian Griffith spent a considerable amou...nt of time with us and the best part of it was there was hardly any haggling over price. They got within a few hundred bucks of a deal I had previously negotiated with Johnson City which took almost two weeks of haggling back and forth with them. The guys were up front honest from start to finish. I will be back for future purchases. See More
Kay N Bob Blanton
· October 3, 2017
We purchased a used vehicle from Toyota of Kingsport an it wasnt a Toyota. That being said the salesmen Lee Gragg was awesome taking care of our purchase. He was very helpful throughout the purchase a...nd very professional. We are very happy with the purchase we made an if we are ever in need of another vehicle Toyota of Kingsport is the place we will go. See More
Phillip Robinowich
· January 31, 2018
Y'all do yourselves a favor and buy your next Toyota from these guys. Shawn, Marvin and Brian were awesome from the start to the finish. I never even had to set foot in the dealership. They handled ev...erything, all the way to delivering my awesome new truck to my doorstep! Super easy buying experience. See More
Emma McKenzie Bowman
· January 24, 2018
After having a previously terrible experience at the Ford Lincoln dealership in Johnson City, it was nice to deal with someone honest and helpful. Thankful for James Moffitt and the crew of people tha...t helped get us into our new vehicle yesterday. Thank you! We will be back! See More
Heather Godsey
· January 28, 2018
I have bought 3 vehicles from here. Lee Gragg is absolutely amazing. So very thankful for everything he has done to help me out. And huge thanks to Andy for all of the financial help! Highly recommended
Keisha N Brandon Mullins
· August 12, 2017
Our experience with Dustin was wonderful! We live in Virginia and had been looking for a new van and had been to a Toyota dealership in Kentucky that couldn't get us close to where we wanted to be. I ...contacted our chevy dealership that we have dealed with several times in the past (the only dealership we've dealt with) told him what we was wanting and he got ahold of Dustin and they had the exact van we wanted and had looked at in Kentucky at the price we asked! We got there and everything was ready to go papers were signed all within an hour! Would reccomend to anyone! See More
Turner Brown
· November 21, 2017
Avoid, Avoid, Avoid! Service department is full of incompetent liars and the dealership itself is full of your stereotypical car sales people. If they were the last dealer on earth I'd just give up on... driving because walking 14 miles is more fun than dealing with this lame excuse for a business. See More
Amanda Garner
· July 4, 2017
I cannot say enough about how awesome my car buying experience was at this dealership! I live in Kentucky. I called Saturday morning about a used vehicle they had just received that wasn't really on t...he lot yet. Dustin was extremely professional and courteous. He immediately answered my questions over the phone, sent me extra pics, and accepted my pics for evaluation of my trade. Within an hour and a half, he had an offer I couldn't refuse on the vehicle and what sealed the deal was they were willing to give me quite a bit more for my trade than any other dealership I had talked to. Believe me, I had already talked to 3 or 4. We drove the almost 4 hours down there, test drove the vehicle which had been meticulously detailed, and signed the papers. The finance manager was very nice and not pushy at all when it came to discussing extra warranties. He patiently answered my questions. All of the paperwork had been pre-prepared and so all of this took about 45 minutes start to finish. This vehicle was exactly what I wanted and to have such a smooth experience was truly an answer to prayer. Thank you Dustin and Andy so very much!!! See More
Kayla Nicole
· January 10, 2018
Love this place!!I recently purchased a 18' CH-R and couldn't be happier, Mark Wells and all the staff made sure that my husband and I were completely satisfied with our purchase and our budget!!
Tim Bowen
· July 17, 2017
My only experience with Toyota of Kingsport is with their service department. Moat of the time new car dealerships get good grades on the sales department and not on the service department. Landon S...mith took very good care of me and was concerned with my troubles (and I don't own a Toyota). I've had my car (an older Pontiac) to 2 different Tire stores for alignment and shaking in the front wheels. No luck getting it fixed and of course out money for a job NOT PERFORMED! Toyota of Kingsport got me in and out (with an appointment) in 1:20 and getting on Hwy 93 I could tell it was better. When I got out on Interstate 26 and accelerated to 55, 60, 65 and 70 mph it was as smooth as it was new. SUCCESS and I owe it all to Landon Smith, Technician 320 and Toyota of Kingsport. Thank you to the Hill Family with hiring the best in the business................. See More
Jim Mccoy
· May 31, 2017
I haven't purchased a vehicle there but I was employed there for awhile and I say that this dealership truly wants you to be satisfied with your purchase and your overall experience. The staff is will...ing to go that extra step to ensure this happens. Some places just sell you and you are on your own- Toyota of Kingsport wants you to become part of their family. Will they sell everyone every time- of course not! Will they give 110% in effort and attempt- yes. Toyota is a great product on its own, TOK will offer an experience to match! See More
Dustin Faucher
· February 6, 2018
Do not shop here they doubled my shop bill with out telling me then took it out of my paycheck also without telling me
Joshua Vermillion
· March 11, 2017
Had an amazing experience today while purchasing my wife's new highlander. Everyone was super nice and extremely helpful. Our sales associate Mark Wells was wonderful. He took the time too make sur...e we understood everything about the car and warranty before we left. Chuck Hunt the sales manager was a very nice person to meet and talk with and made it seem that they genuinely enjoyed having us there. Teresa Hannah explained to us thoroughly about all of the options and accessories we had available for the car. All in all this was one of the best and easiest purchases I have ever been a part of. Would recommend this group to anyone. See More
Mease Crawford
· February 1, 2017
I had put a bad review on here because of a cadillac i purchased, and i have now changed my mind, the dealership came through for me in a big way,traded the caddy for a oldsmobile with less miles and ...a car better suited for me and my son. Wy to go toyota kingsport. I recommend them and best salesman is in my opinion Lee Gragg. Also Jim mccoy is wonderful in handeling any issues. Great people, great place See More
Jamie Anders Tipton
· January 24, 2018
The folks at Toyota of Kingsport are awesome!!!!
That’s it, number 1 in my book!
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