Reviews
4.1
9 Reviews
Tell people what you think
Carly Eldstrom
· April 16, 2018
I have mixed feelings about U-bicycle. I consider myself to be something of an early adopter and I will continue to advocate for U-bicycle and dockless bike sharing in general (refer to the Globe and ...Mail article published on January 30, 2018). I was so excited to get out of my car and use U-bicycle for all of my short commutes around the city (I live and work in downtown Victoria). That said, I will not continue to use U-bicycle as my main form of transportation.

I have found the app to be too unreliable (iPhone 6s, updated app and software). Last week, I went to retrieve U-bikes from 3 different locations shown on the map, and each time there was no bicycle there. I ended up walking twice the length of my walk home from work along Douglas looking for a bicycle, but had to give up and just walk home. Today was the last straw for me, as I lost a half an hour of my work day trying to get the bicycle to disconnect from my app after being physically locked. All attempts failed: manual disconnect near the bike, manual disconnect "away" from the bike, restart the app, delete the app and reinstall the app, restart my phone.

I have noticed that the bikes are in increasingly poor condition, despite the good efforts of the customer care team. This is less a reflection on this specific company and more a reality of dockless public bicycle sharing. It's rare for me to find a U-bicycle that isn't covered in graffiti with rusty and/or broken components - a broken pedal took a chunk out of the back of my ankle. Also, I'm 5'2, and both the older and the newer models of the bicycles are too tall for me.. but I was willing to stand on tippy-toe at the intersection for the sake of cycling freedom!

In sum, I am grateful to this company for rekindling my love of city cycling, but I will cease use of app as soon as I am able to save up the money to purchase my own bike. I hope that you will continue to work on your app functionality so that others can enjoy their experience as I (mostly) have.
See More
Ed MacDonald
· November 20, 2017
I 'rented' a U-Bike for the first time today as part of my cool down after a great run along Dallas Road. I think these bikes are also a great idea for our kids who miss a bus or drive home from a fri...end and instead of mum or dad having to run out to pick them up, we can ask them to check the app for one of the bike locations. :-) See More
Bogdan Bezna
· March 15, 2018
First ride went great, from unlocking to locking it was super easy and bike had no issues! One suggestion I have for all riders is make sure the seat is firmly locked in place before taking off.
Ashley McLellan
· January 9, 2018
I loved the bike, just hopping on when I needed it, but couldn't get it unlocked from my device for days! Like a week. And I had to leave it to go to work. Anyone else have issues unhooking it from th...eir cellphone? See More
Eric Backman
· December 14, 2017
Sketchy app, airless tires makes for a poor ride. Heavy and with only three gears makes this a tough ride for hills.
Adrien Blanc
· October 1, 2017
Useful and cheap. My head just neads a bigger helmet and my legs nead more gears on the bike.
Photos
Videos
Thank you Bridges for Women for the acknowledgement. We're proud to be here to support the women in our community! #Ubicycle #WomenEmpowerment #BridgesForWomen #Unity
4
We made a stop at The Coffee Project at the Root Cellar yesterday to get ourselves a good cup of joe! We will be doing a GIVEAWAY next week with them on our Instagram pages so stay tuned and be sure to enter! #TheCoffeeProject #Ubicycle #Giveaway
5
Cycling away our last minute jitters before our launch in 20 minutes! #ubicycle2018 #cycle #grandlaunch
4
Posts

We’re also in Port Moody today. Thank you everyone for coming to check us out. We will also be here next Sunday!

#PortMoody #Ubicycle

Image may contain: 2 people, people smiling, sky and outdoor

Did you catch us at the Saanich Cycling Fest today? Come visit our booth if you’re around!

#Saanich #Ubicycle

Image may contain: 1 person, smiling, outdoor
Image may contain: 1 person, smiling, bicycle, tree, outdoor and nature
Image may contain: one or more people, bicycle and outdoor
Posts