UnityPoint HealthHospital in West Des Moines, Iowa
I'm not happy with this clinic with new doctors and the staff, they don't seem to have their act together, they are very slow to get the referrals ...connecting
Anyway, I thought the appointmen
I got there shortly before 4:00, was informed of the actual time of my appointmen
So I asked to be reschedule
"Ever?!" I asked, incredulou
"There's no time limit."
Look, I respect and am fully aware of the fact that these doctors' time is very valuable, and that they have a lot of patients. That said, to outright ban me from ever scheduling
Besides, I showed up a half-hour afterward!
I made a mistake, but it was pretty clearly an honest one. I get having my appointmen
Billing screwed up our current mailing address in NW Iowa and instead sent my invoice for a procedure in May to a Des Moines add...ress we haven't lived at for nearly a decade. Then, after our elderly former neighbor in DM received our bill by mistake (which was marked going to collection
So now we have a bill marked for collection
HOW CAN THIS HAPPEN? How can a major hospital system be operating their billing (and who knows what else!!) on obsolete, ten-year-o
At least admit when you screw something up and apologize instead of blaming a phyisician
Great advice for going to the ER with kids. We couldn't have said it better ourselves Des Moines Moms Blog!
For a parent with a child who is sick, it can be nerve-racking. Haylie offers good advice for when you need to head to the ER. Des Moines Moms Blog