Reviews
2.7
29 Reviews
Tell people what you think
Lhet U Bet
· August 23, 2017
This review is for Unity Point Clinic Stoughton,WI.😞
I'm not happy with this clinic with new doctors and the staff, they don't seem to have their act together, they are very slow to get the referrals ...connecting with clinics in Stoughton and Madison. I recently went to see a new Dr. for a regular physical and she ordered to have a sleep apnea testing, but the order did not get fax to Stoughton clinic till 4-5 days later.? It took 2 weeks for someone to call me from Stoughton clinic left a message at 7:30 pm. night. ( Stoughton clinic is another issue) I called Stoughton Clinic for 2 days, But could not get to anyone. Only answering machine. I then called Unity clinic to send the referral to Madison clinic instead, but then I was told that Dr. needed to authorized it, again..? .And waited for 2 more days. why the heck another authorization when the Dr. already sent in the request and authorized it the first time for the same testing.? Just transferring the referral to different clinic? To much round around.! I ended up seeing 2 Drs. For just regular check ups. Useless! I often wonder where in the heck u get your receptionist staffs? They all have no personable personality in any way shape or form. I live in town for 20 yrs. been going to this clinic countless times but have not seen even one receptionist that have the least A minimum level of a good customer service friendly approach with a smile on their faces. Good doctors doesnt seem to stay here very long, I often wonder why? This Stoughton branch clinic always have very low / bad reviews, bad ratings isn't there any hope for any improvements.? 😩 See More
Takhila Monroe Jumper
· November 11, 2017
I came in after a head injury that happened at work and the ER Dr didn’t order a head XRAy but a Hand XRAy because the object landed on my hand. The X-ray technicians were Rude and not Friendly at al...l she was a total mess. I was in and out 45 minutes top. That is very unusual and seem to be very questionable , the performance they all gave. This was at the West Lakes in West Des Moines Location. I have Privates Insurance I’d expect Superb Services but they are total Losers! See More
Amanda Bacon
· October 12, 2017
I had an abdominal ct scan done and they never shared the results with my ordering dr and have me the run around trying to figure out where my results are.....ugh I'll go elsewhere from now on.
Sandra Schmith
· February 1, 2018
The people here are very friendly and professional. I have had many procedures here and the staff is very caring and understand my fears...Love This Hospital
Tambo Jones
· October 5, 2017
This is for Unity Point Fort Dodge. I *think* (seriously, who knows?)

Billing screwed up our current mailing address in NW Iowa and instead sent my invoice for a procedure in May to a Des Moines add...ress we haven't lived at for nearly a decade. Then, after our elderly former neighbor in DM received our bill by mistake (which was marked going to collections!) she mailed it to us up here. I complained to billing and wanted to know how this could happen, that despite the piles of paperwork I filled out the one and only time we visited the surgery center in Fort Dodge, Unity Point somehow decided I still lived in Des Moines. Insurance (which we got right before we moved here) has our correct address. The referring physician has our correct address. The surgeon has our correct address. The admissions clerk at the Fort Dodge surgery center confirmed our billing address and everything else when we registered that morning. EVERYONE had the right address except Unity Point and no one I talked to this morning had ANY explanation why they were sending bills to a house we haven't lived in since the spring of 2008, almost a decade ago. When I finally reached a 'supervisor' she stated that our physician didn't properly indicate we had a change of address to update. This is INSANE because the physician had no idea we'd ever lived near Dea Moines or that he needed to update *anything*. Why should HE HAVE TO make sure your billing department updated the info when all of our paperwork we handed to your ADMISSIONS CLERK had our CURRENT ADDRESS (along with insurance, surgeon, etc. Everyone got this right but YOU.)

So now we have a bill marked for collections (which I'm paying today) that never should have been mailed to the wrong address at all, let alone for five months. And we only found out about it because a prior neighbor received it by mistake.

HOW CAN THIS HAPPEN? How can a major hospital system be operating their billing (and who knows what else!!) on obsolete, ten-year-old data?!?!

At least admit when you screw something up and apologize instead of blaming a phyisician who had no idea you had out of date information. See More
Sandi Ridley
· September 25, 2017
I was there from Monday until Saturday and I found every one there amazing had all around great care
Josh Murphy
· February 27, 2017
I had an appointment for a yearly physical today at UnityPoint Northridge in Cedar Rapids. It was an initial appointment, as I'm changing things up a bit -- I used to go to UI Hospital but don't make ...my way down to Iowa City much anymore.

Anyway, I thought the appointment was at 4:00, but it was actually at 3:30. That was my fault.

I got there shortly before 4:00, was informed of the actual time of my appointment, and was told that I wouldn't be able to be seen. I get that. Again, it was my fault.

So I asked to be rescheduled for a later time, and the receptionist told me that, if I was a no-show for an initial appointment, they'll never be able to schedule me for an appointment in that office again.

"Ever?!" I asked, incredulously.

"There's no time limit."

Look, I respect and am fully aware of the fact that these doctors' time is very valuable, and that they have a lot of patients. That said, to outright ban me from ever scheduling an appointment there again, simply due to missing my first one, is overly harsh.

Besides, I showed up a half-hour afterward! It's not like I outright skipped it.

I made a mistake, but it was pretty clearly an honest one. I get having my appointment cancelled due to my error, but to take such a draconian measure as to never let me back? That's just absurd. See More
Manda Shine
· July 31, 2017
UnityPoint has gone above and beyond in ensuring my newborn and I have received the care we need.
Mindy West Moots
· April 3, 2017
Worthless. Trying to make a psychiatric appointment and was told by the office that they aren't taking new patient...at both Lakeview and at 6600 Western Pky. Where is a new patient to go? The West...own office referred me to Lakeview. But I had called Lakeview first and already knew they weren't taking any new patients. Maybe the two offices should try and coordinate. See More
Amber Nelson
· July 31, 2017
I have been on hold for 16 minutes waiting to have my call answered. This is ridiculous!
Cameron Rieks
· August 13, 2017
Fuck you and all your adds on videos now, fucking annoying
Jm Porter
· January 26, 2017
My Dad, diagnosed with terminal cancer, given 6 months to live, told by you, unity point, that you will NOT do everything in your means to make his last time here on earth more comfortable. Since pati...ent care isn't your first priority he had to switch doctors, Now you take over his hospice care.. and I'm supposed to be like "Durr okay"?!? See More
Teresa Robinson
· September 9, 2017
Yes wanted let people know I work there been there for 10yrs.
Jason Snyder
· April 25, 2017
They don't have proof what the problem is then they tell u no this no that screw that shit
Charlotte Day
· March 22, 2017
Don't go here! They are lazy and rude. Take caution in NICU especially!
Candi Hillenga Harringa
· July 21, 2016
At home service is marginal at best. Extremely disappointed.
See All
Photos
Image may contain: 1 person, standing
Image may contain: 15 people, people smiling
Image may contain: 14 people, people smiling
See All
Videos
Talk to a provider 24/7, 365 days a year. Receive care on the go for just $49!
12
More To U
759
287
More To U
11
1
See All
Posts

Is it healthy? Your answer from a dietitian. #HaveAHeart

Coconut Oil and Cholesterol: An Unhealthy Mix
Not sure if coconut oil is a healthy alternative? Find out what the nutrition community and American Heart Association thinks in this UnityPoint Health article.
Learn More
unitypoint.org

Try these dietitian-recommended treats for the upcoming holiday. #HaveAHeart

6 Easy Options for Better Valentine's Day Treats
Do you need healthy valentines snacks fast? Dietitian Emma Rueth, UnityPoint Health, gives us her top six store-bought, non-nut options for on-the-go families.
Learn More
www.unitypoint.org
See All
Posts

Learn to shop like a dietitian! The foods Mary Dutcher suggests at Fareway Food Stores to always add to your grocery cart: chia seeds, quinoa, spinach, berries, canned beans, V8 juice, walnuts, steel cut oats, Greek yogurt and eggs.

It looks like you may be having problems playing this video. If so, please try restarting your browser.
Close
Posted by UnityPoint Health
13,914 Views
13K Views

Do you know the symptoms of a heart attack? Find out how they differ between men and women. #HaveAHeart American Heart Association Iowa American Heart Association - Illinois

Here's your need-to-know information.

Does My Child Have Influenza A?
Do you think your child has the flu? UnityPoint Health helps identify influenza type A symptoms, treatment options and how long it'll take to kick the virus.
Learn More
unitypoint.org

Find out how to shop like a dietitian! Join us on Tuesday, February 6th at noon.

Image may contain: 1 person, standing

Want to know the secret to a healthy heart? Here's what you need to know. #HaveAHeart American Heart Association Iowa American Heart Association - Illinois

6 Heart Health Numbers You Should Know
Do you know what the 6 heart numbers are? Learn about the most important health numbers from a UnityPoint Health cardiologist and why it can improve your heart health.
Learn More
www.unitypoint.org

Find out the keys to success from the Unity Point Health Chief Analytics Officer and Vice President of UnityPoint Accountable Care.

What’s the Driving Force Behind UnityPoint Health’s Continued ACO Success?
Leaders point to past experiences in value-based care programs, being data-driven, and having a strong focus and consistent messaging as reasons for strong ACO results
Learn More
ms.spr.ly

For those days when you just can’t make it to the gym, we’ve got you covered.

Tomorrow is #WearRedDay! Show your support by putting on something red to help us raise awareness about heart disease. #HaveAHeart

Image may contain: 15 people, people smiling
UnityPoint Health updated their cover photo.
February 1 at 6:38am
Image may contain: 14 people, people smiling

In case you need another reason to keep eating them.

Why Paying Extra for Avocados is Worth it
Avocados are everywhere for good reason - they're good for you. Understand avocado health benefits and why you should keep the green fruit in your kitchen.
Learn More
unitypoint.org

Here’s exactly what to do to become a breakfast person.

Dietitian's Picks: Top 5 Healthy Breakfast Foods
What makes breakfast the most important meal of the day? Learn this UnityPoint Health dietitian's top picks for quick and healthy breakfast foods.
Learn More
unitypoint.org

Have you tried Virtual Care yet?

WHO TV Channel 13 News
January 26 at 7:42am

Would you use an app like this so you don't have to brave the waiting room at your doctor's office?

Virtual Health Care App Lets You See a Doctor at Home
DES MOINES, Iowa — Emergency rooms and clinics tend to be very busy this time of year and Unity Point’s virtual care app allows you to completely avoid doctor’s waiting rooms by visiting with a health care professional without leaving your couch. The app is free to download and each appointmen...
whotv.com

The truth? The flu shot cannot cause the flu. Plus, 4 more myths about the flu shot from an expert.

5 Myths About The Flu Shot (Infographic)
Should you get a flu shot while pregnant? What if you're allergic to eggs? Can the shot make you sick? A UnityPoint Health expert debunks five myths around the flu vaccine.
Learn More
unitypoint.org