145 Reviews
Tell people what you think
Lisa Perrin
· November 24, 2017
This place is disgusting when you tell them your concerns they all but laugh at you. I am not a first time customer been staying here many years. And it just gets worse there is no heat. You can’t reg...ulate the water temperature. And they are not handicap excess able I just registered my complaints and they seem not to care. I would never recommend this place to anyone. See More
Maria McGugan
· October 15, 2017
The server sucked. It took
Forever to get a drink and she insisted we pay by cash, huh?! So we just went to the bar.

I enjoyed the band playing.
Ted Guglielmo
· July 26, 2017
Very disspaointing ok night. Very little hot water in shower and they advertise free breakfast. Told by ladies at night i would recieve it and would love it. Was told in the morning thatsince my compa...ny uses CLC I could not have it. Prices were outrageous for outside people at the restaurant. I dont complain often. Dont promise things you dont deliver. This was dissapointing See More
Kitty Gonzalez Perez
· February 18, 2018
Had an Amazing night with Salsacruise Family Staff was amazing and the room was awesome Great Heat, Hot Water and delicious free breakfast will def stay again �
Nida C. Piper
· May 14, 2017
An older style hotel, with great live band dancing on friday and Saturday in the lounge. The restaurant serves very good food. And the cheese cake is fantastic. Truely home made cheese cake by lis...a. Who won 1st. Prize at the N.J. State Fair, the last 5 yesrs for her cheese cake. Also the staff was of the West Gate was very pleasant and helpfull. We will go back for more cheese cake. 👍😜 See More
Donna Rotondaro Repole
· September 11, 2017
I've had a great time each & every time our crew have been to WEST GATE! Can't beat the deal on SATURDAY NIGHT LATIN BANDS are fabulous- DJ ORLANDO is also great. I only have one complaint- that is ...when taking a shower - problem w/HOT WATER!!! But the lounge is great. Can't wait to go again. We travel from upstate NY! See More
Bruny Rodríguez-Colon
· January 1, 2017
We went to celebrate news Years
The cost for dinner and the dance was $99 a person. The presentation for the dinner was very nice but unfortunately we were disappointed the food was ice cold no burn...ers to keep the food hot or at least warm . So I don't recommend doing a dinner function at all. At least the music part of the night was good. Basically we gave away our money,next time I will have dinner elsewhere and go for the party. See More
Denise Gonzalez-Lapaix
· November 19, 2017
Rooms are a bit older but clean. We love Saturday salsa night! Our second stay ♡
Shari Bryant
· October 19, 2016
We love staying there we go every 2 years and the experience is great! One thing I think should be looked into the tap water was a bit stinky and tasted bad. Otherwise staff is friendly and the compli...mentary breakfasts are great! Cheesecake is very Yummy! See More
Dennis Badillo
· January 20, 2018
Definitely coming back enjoyed the music . Need more bartenders. Loved the band.
Maria N Toro
· May 7, 2017
Lately the staff is rude unpleasant drinks are awful and pricey!! And owner don't socialize with public.. Letty always have an attitude and not too friendly with public in general at all.
Mj Jackson
· January 1, 2017
This will be three years since I've been celebrating New Years at West Gate. I must say I've never had a bad experience. Everyone is curtious from the staff to the patrons. I love this place ! Outsid...e of New Years I've been going for about 9 years total. The food ambiance and service plus entertainment supberb. It's a must try. Come on down and experience a good time. You will not regret it. See More
Elvin J. Olivera
· November 16, 2015
Overall, a good experience. Friendly staff. The room and bathroom were nice and clean.
A breakfast voucher provides a full breakfast in the adjacent restaurant (real time food).
In addition The Bes...t Western provides free passes for the Westgate Lounge. My wife and I had a goodbtime and enjoyed the overall experience. See More
Orlando Gonzalez
· October 16, 2016
The rooms are great, the food is really good. Staying or stopping for a night cap is a garantee you will come back..... Oh almost forgot.....please try Lisa's cheese cakes.
Eileen Castill
· October 17, 2016
The night club setup was good. The waitress only came by our table once. So we had to go to the bar for all our drinks. Alot of men and women were complaining about how cold the place was. The women a...t the entrance weren't friendly on arrival but when we left they all said goodnight. See More
Joshua Arnold
· March 25, 2017
Unfortunately I along with other guests had tires slashed. But hotel owner was great and paid for all four tires on my truck were not as good as tires I had but very happy with them helping most hotel...s would have done nothing. See More
Cassandra Jeter
· October 23, 2016
The room was clean all appliances worked well the food was good a nice place to stay for overnight or weekend it's in a nice location �
Patricia Foisy
· October 12, 2016
The rooms were small, beds were hard, blankets and pillows were not comfortable or soft. The free food was not the greatest and service was very slow. Overall, I don't think I'll be returning to thi...s location for my next trip to Sleepy Hollow and the Pumpkin Blaze. See More
Diane Cicero-Joyce
· October 24, 2016
Rooms Whr ok...need a little update.....
Went to diner, need a lot of update the wall outlets and staff was nice but scares.....cheesecake � looked � good!!
Maria Barreto
· July 31, 2017
Welcoming atmosphere and clean comfortable room with all I needed.

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