Reviews
4.7
428 Reviews
Tell people what you think
Austin Pickens
· January 13, 2018
I had stupidly ordered an item online and in came in broken. I wasn't able to make it down to zoo creatures however I should have been patient and just purchased it from zoo creatures as the price en...ded up being less and it wasn't broken. They always have what I need. From equipment, food, and the animals they have are always cared for in a way that I wouldn't ever question if they are healthy. It takes us an hour and a half to get there. It is more than worth it. It is always a joy to go and have a look around. If you go make sure you have time because you are going to want to look at everything. Cheers Zoo Creatures keep it up! See More
Sherrill Nichols
· December 28, 2017
I love Zoo Creatures.

I purchased a Catalina macaw and African grey from them a while back and they took amazing care of both the babies till the macaw was off soft food and able to eat regular food.... They took the time to answer my questions and educate me on things I didn't know. My fiance and I would go to the shop a couple times a week to bond with both birds and they had no problems with us spending time with our babies. Now that both of my babies are home and doing wonderful if I ever have a question or concern I just call them and they are more than happy to go out of their way and help. I respect the fact that they are really educated in what they do and I learned a lot from them. It takes time to build a relationship with any place that you purchase anything from and I believe that the staff at Zoo Creatures really does care about where their creatures find homes and are careful to make sure they do end up in happy healthy homes. See More
Michelle Roe
· December 21, 2017
After reading other reviews I was extremely hesitant to ask any questions about my new african fat tailed gecko because everyone said Zoo Creatures employees have horrible customer service. My husband... and I went there last night to get a few things and I asked a couple of employees to help ensure I was getting the right things. The first 2 employees I spoke to immediately said they don’t know anything about African fat tailed geckos and apologized but pointed me in the direction of the manager. The manager was extremely helpful and informative. This is my first time owning a reptile so I’ve been a little nervous about caring for her but the manager answered all my questions and even helped me pick out the best brands for a safe but nice looking set up. My husband and I both left feeling more confident as new reptile owners and appreciative that the manager took the time to explain the best care for her. Thank you so much. We will definitely be back soon. See More
Kasey Morgan
· December 26, 2017
Got my bearded dragon here! he is such a sweet boy, he is a Hypo-Translucent Leatherback, gorgeous colors and was actually bred right there so we knew he was well taken care of. He is now about 4 mont...hs old, LOVES to eat and is such a people person and cuddles with our cat! Staff that work there are very knowledgeable and helpful as well as very friendly to make sure you enjoy your experience. Definitely make a point to do the reptile tour on the weekends! So much fun for all ages. We will continue coming here for supplies even though it’s almost an hour out of our way! See More
Megan Leo
· September 24, 2017
I'm going to leave 3 stars because I love going to this store, but the conditions inside need improvement. Flies everywhere and there's a musky odor that's unpleasant that doesn't just come from the r...eptile room.

I've been here quite a few times and I think I've only been greeted at the door once. As a former retail worker, this is crucial to a good experience. I've hardly ever been asked if I need help. A few employees just make eye contact, drop their heads, and walk away as if they couldn't be bothered. Staff training needs improvement.

I will say I've had awesome luck with their feeders. I have a bearded dragon and he loves everything I bring him from this store.

I also had a really great experience with a young kid (about 15 whom I'm not sure still works there) and really knows his reptiles. I had a long talk with him as I am investing in a tegu soon and he helped talk me through housing, species, etc. I wish I could remember his name. Really knows his stuff.

Going by other reviews, though, I'm iffy to buy an animal from this company. I know they breed reptiles, so if someone who's purchased a reptile such as a tegu could soothe my doubts that'd be great.
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Courtney Grant
· January 30, 2018
I absolutely love this place. I bought all four of my rats from them. I just lost one this morning. She didn’t show signs of sickness. But things happen sucked that I haven’t had her a week. I’ll be c...oming back to get a new buddy for the baby until they are big enough to join my big girls. See More
Nicholas Coburn
· September 17, 2017
Place was amazing. A fellow co worked told me that since i love animals that id love this place and let me tell you, i walked in at around 3pm, and didn't leave for 2 hours, looked through all the mer...chandise and all the different types of animals. Went there looking for leopard geckos and unfortunately couldn't see any out. When i asked the manager, he happily helped me out, and 150$ later i purchased my new mack snow raptor from them. You guys are an amazing store and the fact that you have a huge variety of animals is insane. Ill definitely be telling everyone i know about this place, and definitely be returning. See More
Matthew Beckley
· January 22, 2018
At first I was afraid, I was petrified. But I grew strong and I learned how to get along. I will survive, thanks to the amazing goat and chicken knowledge I have obtained through the guiding hands of ...the staff at Zoo Creatures. When I first walked into middle earth after crossing Mordor I was astonished to run into a small woodland Pixi named Abbey with mystical powers over the young birds in her care. Well after nursing them (don't ask) she introduced me to her mystic leader of the dead Tammy, who in turn told me tales of Zombie Goat Herders. You see, its not that the Goats are zombies, but rather the headers themselves had become overridden with spells of dark magic that made them believe the goats had become people, man it was a long story and I think she's still telling it, rambling on and on about goats living in houses with beds. As she droned on I wandered down to the Shire where I met an Elfin warrior named Alana who showed me her powers of mind control over the slithering beasts of the field, I was impressed, but ran after a dragon of some sort started growing a beard. I swam with a beautiful scaled maiden named Wally in the swamp of sadness but after losing my Horse Artax I left empty handed and cried crocodile tears. As I approached the Fire Swamp I noticed a sign for R.O.U.S. attending the Red Wedding in the Feeder section , I turned to Westley and Buttercup and after proclaiming that they indeed kill my father i told them to prepare to die. Before it got to deep I decided my time had come to an end at this point and second breakfast was calling me. I will return after I rest on my Iron Throne for awhile. See More
Shawna Loehr
· November 9, 2017
I got three male rats there recently. While I understand the conditions the rats are born into, one of mine is very sick. A visit to the vet showed he has a URI, which I knew, but I wanted to give the... young guy a chance. What would they have done if they noticed his symptoms? Would they notice? I’m supposed to be having fun with three baby dumbo rats, and instead I am giving antibiotics and hoping for the best. I know I should find a breeder, but I’ve gotten rats from here before and they lived long, healthy lives. I guess I’m just bummed and the rat situation there makes me nervous. I’d go back and say something, but a $9.99 refund is not what I’m looking for, nor is it the point. I just want my boy to get better. See More
Isabel Flemming
· February 1, 2018
This is the only pet store I trust. I am proud to be an official employee here. I've seen their care routine and they genuinely love the animals and the hobby. They sell such high quality animals and ...put in the effort to treat the animals before putting them up for sale. I got my blue tongued skink from here as a baby and she's well fed, no parasites and good quality. Best pet store around! See More
Angela Milani Smiley
· November 7, 2017
Rob came out and hosted a birthday party at our home for our 9 year old son. It was fantastic! He was great with the kids, very knowledgeable and brought lots of cool creatures for the kids to see and... hold. We can't wait to make a field trip to the store. See More
Kimberly Cotter
· October 25, 2017
I purchased a Hognosed Snake from here who was awesome! I kept her until she was mature enough to be ready to lay eggs, about which time I rescued a Bengal cat. The cat started tormenting her. It beca...me a question of shipping the cat back to FL where I adopted him from, or returning the snake. I wasn't an experienced snake owner and the soon to start egg laying was not something I had not been expecting and wasn't looking forward to. Where the cat was making her nervous, and she was becoming cranky as a result, I returned her. Not only did ZC graciously take her back, but they took the time to reassure me that she was healthy and I was doing the right thing. I was grateful to them. She went to where I knew she would be taken care of appropriately and they were great about it. I have been there several times and have recommended them to others. See More
Heather Brown
· November 10, 2017
It's been about a month since we bought our snake, Fluffy. She's been doing great and we've got her eating F/T rats. She is so docile and we love her! Alana helped us when buying her. She was awesome!... Very patient with us and answered all our questions. We definitely suggest going and seeing Alana if you are purchasing a snake. Thank you!! See More
Jerry Fenrir
· November 5, 2017
Just wanted to thank the people at zoo creatures and NERD. Kevin (the owner) was so patient with me and my fiance when it came to finding the right snake for us. Including the staff. I can see why mos...t people would be put off by the smell but most people don't realise that when you have over 2,000 animals all under one roof.. There will be a strong smell in the place. We drove 2 hours to visit the shop and take a private tour and it was amazing. Totally worth the money. Got to see so many amazing animals and the two guys giving the tour were extremely nice and knowledgeable. I could see the passion they had for these animals. Best part was their costumer service. After finishing are tour and falling inlove with a snake we purchased, we had help from one of their sales associates that took the time to help us get everything we needed for our new pet and even took it upon himself to bring out the huge tank we bought to are car. So thanks for the great time and awesome experience. Keep it up! See More
Stephanie Delaney Landry
· December 29, 2017
Went today for the tour, it was awesome. Highly recommend taking the kids. Was about 90 minutes long and very educational. Loved looking at all the animals around the store. All the employees were ver...y friendly and willing to answer all questions. See More
Brian Firefly Conrad
· August 9, 2017
I held a water monitor for the first time at their carnival, looking into that animal's eyes is hard to explain but the feeling made an impression on me. The animals that cable tv shows make out to b...e monsters are actually intelligent animals & can be raised to be people friendly or comfortable with people. Those animals that can be dangerous are to respected but not feared which I feel is a good take on preservation of animals & habitat. Yes, it is a pet store connected to a reprtile breeding facility buuuuuut it's also a valuable educational resource as well. I suggest taking a tour as well as picking up a pet. You can learn a lot of about yourself keeping an animal alive. See More
Sara Jeanne Dunaj
· July 22, 2017
Thank you so much Alana for the amazing 5th birthday party helped give my daughter today. We can't thank you enough for the amazing time we all had learning and holding all the amazing creatures you b...rought to us!

Alana is beyond amazing and incredible with the kids and adults. She is so passionate and knowledgeable about the reptiles she brings to events. Thank you again! You made my daughter's birthday the best one yet!
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Heather Hemphill
· July 24, 2017
This place is amazing. There are thousands of reptiles, abd fish. They even have furries and birds. Filled with supplies for all your pets. There are some animals outside too. The show on sat and sund...ays are NOT to be missed. Great for families, long and HOT so dress accordingly and be prepared for 2 hours. The staff are passionate and knowledgeable. My son loves it there and requests to go there for our family vacation trip and his birthday! See More
Michele Hurd
· September 4, 2017
Disgusting dirty store..smells like shit and piss the minute you walk in. Animals are neglected..food and water is as filthy as their cages. This place should be shut down and the poor animals rescued!!!
Snail Justin Aries Audet
· December 19, 2017
Great store. Helpful staff. Birthday parties are super fun. Annual creature carnival is a blast. Knowledgeable staff can correctly identify the difference between sugar gliders and flying squirrels.
Photos
Videos
Have you met our new Catalina macaw? She is an absolute DOLL. Stop by today to say hello, and be quick because she won't last long!
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Tonight is the night! We are having an online auction for this beautiful pied ball python with the awesome jack-o'-lantern spot! Visit our Facebook page and get your bid in!
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Look at this sweet baby! 🐣💕
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Get your tickets now! Only $8 per person, kids 3 & under are FREE!
https://www.eventbrite.com/e/nerd-reptile-tour-tickets-3442…

Private tours by appointment any day of the week! Call us to book now! (603) 382-3338

N.E.R.D. New England Reptile Distributors and Zoo Creatures is happy to offer guided hands-on tours of our awesome reptile breeding facility! We captivate our audiences with an outstanding display of exotics, presented in a safe, fun and informative manner. Our educational shows promote awareness an...
eventbrite.com

We will be doing tours all week at 2pm!

Come visit us for a guided hands-on tour of our awesome reptile breeding facility!

We captivate our audiences with an outstanding display of exotics, presented in a safe, fun and informative manner. Our educational shows promote awareness and respect for all living things, and feature the most diverse collection of exciting reptiles, amphibians, invertebrates and much, much more!

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Animals are displayed in a show-and-tell format, and audience participation is not only welcomed, but strongly encouraged. All of our critters are very tame, allowing you and your party a hands-on experience so you can see exactly what makes each animal so unique.

Many of our animals are quite large and all of them are memorable in presence and rarity. these shows offer a once-in-a-lifetime photo opportunity, so be sure to bring your camera!

$8 per person, Kids 3 & under are free!

Just 45 minutes north of Boston. Exit 51B from I-495

149 Plaistow Rd. (Rte. 125)
Plaistow, NH 03865
(603) 382-3338

Please arrive 15 minutes early to sign up for the tour
Calling ahead is not required but it is recommended so that we can reserve space for you.

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FEB26
Feb 26 - Mar 2Zoo Creatures Pet StorePlaistow, NH
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