Reviews
4.5
55 Reviews
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Renee Ford
· January 16, 2018
I have a warranty on my home and I'm always nervous about companies that could come out. I was relieved when I initially saw the Reviews for this company. My service call was submitted online on Sunda...y. I got a call Monday morning for a same day appointment. My technician arrived a few minutes early and was fantastic at explaining what he was doing. I got a follow up call the next day to make sure my air conditioner was still working. Fantastic customer service and very prompt. See More
Marianne Cassese
· September 3, 2017
We were so stressed out about our central air conditioning not working, and particularly because my husband has heart and health issues. By the grace of God, we were given ACE Air and they sent us Jac...ob. He was on time, intelligent and courteous, and definitely knowledgeable about central air conditioning and systems!! I feel relieved and confident that at last we will have it correctly repaired, and I just wanted to give a shout out of Thanks and appreciation to this company and their employees such as Jacob, and I highly recommend them!! See More
Rebecca Gast
· August 17, 2017
I found Ace as a 2nd opinion request referral from my home warranty company. The technician - Jacob - was kind, knowledgeable and above and beyond thorough. He also found and issue that the origina...l referral company missed. I decided to go ahead and have my older system replaced and - Rick - made sure that the warranty company would provide the coverage amount toward my new system which would lower the cost.

This company is outstanding and the epitome of customer service. I would recommend them to anyone and will definitely use them in the future.
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Derek Lane
· January 3, 2018
Heat out at the house - Ace Heating & Cooling sent Paul over - diagnosed the problem and ordered parts needed to repair. Outstanding personality and manners - will provide follow-up feedback once par...ts are in / repair completed, but given the initial service call I'd certainly recommend Ace.... See More
Lou Tardona Jr
· June 29, 2017
ACE came out to my house in San Antonio, FL after the first company (Total Air) that my American Home Shield (AHS) Insurance set me up with didn't show. The guys that showed up were Paul and Ray. Pa...ul obviously the more experienced of the two was very professional and articulate without trying to talk down to me with regard to my A/C problems when I am sure he could have easily drowned me in technical terms. He was also very good at teaching (from what I could see) Ray. So they determined my problem was in the Condenser Coil. A part that would be covered by my insurance, but not the R22 Freon. He was very upfront about costs and provided me with repair verses new system options. The following day Rick (Manager) call and offered me yet more information as well as an additional discount. While I opted to go with a different company based on numerous things non of which are or were due to not being happy with ACE, I was very impressed with their entire operational procedure. Rick even told me how to get a refund from AHS for the coil. Very impressed. I would recommend them, even though I didn't actually give them the work, just for the way the went about informing me of my options and all that.
R/Lou Tardona, Jr.
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Chris Donovan
· June 24, 2017
AMAZING!! Our AC went out, another company came out and dropped the ball, big time. The other company (Airboss) was horrible and gave us the run around, they never even ordered the part and told us th...ey did. I called American Home Shield and they gave me ACE. I called ACE and Crystal answered after hours and on her way home, she got me an appointment right away! Bryan came out the next morning and found more things wrong with the AC, stuff the other company didn't mention. He put an order in for the part right away, the part came in a day later. Crystal called me and had a technician come out the next day(Saturday). Greg came out Saturday and fixed everything with the AC and made sure it was pumping ice cold air before he left. Every single person at the company was extremely polite, knowledgeable, and prompt. Thank goodness for ACE, they are absolutely amazing!! See More
Kevin Riehle
· July 21, 2017
Thanks ACE for an awesome experience, during a difficult/stressful time for me an my family. The Technician assigned, "Logan" was super calming and professional throughout. I never felt like he was ...pushing sales...more like offering options and nailed the repairs/service in minimal time. I'd recommend Logan and your Team to anybody--very appreciative! See More
Les Wheeler
· February 20, 2018
ACE took care of business the way an AC-Heating company should!! From dispatch to my tech-Logan. Great experience.
L Wheeler
Cust- Riverview FL
Lynn Davis Morris
· May 12, 2017
When you wake up on a Friday morning with no AC, the day doesn't start out well. I'm glad to say that it ended extremely well. When I contacted ACE today they went the extra mile to get someone out t...oday. Greg identified the issue immediately and had the part and I am up and running already. He was friendly, courteous, and professional. I can't tell all of you how appreciative I am that Greg worked late to get this job done. I truly could not be happier. I will gladly recommend this company and will gladly call ACE again! See More
Jasdeep Cook
· July 8, 2017
I was dying, it was so hot in my house. Ace Heating and Cooling came out to my house early and diagnosed a clogged drain line. The tech not only cleared the clog, he re-plumbed the old piping, told ...me how to PROPERLY maintain my unit, and showed me how to diagnose and clear the drain line. He was polite and professional and I cannot recommend you guys enough. Thank you!! See More
Rachel Hughlett Zloczover
· April 10, 2018
Jimmy K. was super helpful, proficient, and professional! Thank you!
Pamela Starkey Singleton
· January 17, 2017
A big shout out to Ace Heating and Cooling, Inc., owned and operated by Chris Myers. They always take such great care of my ac needs with prompt and expert service. Their service manager, Rick Jenning...s, is professional, knowledgeable and friendly and always goes the extra mile. After researching today he found my unit is under warranty and my parts covered! I highly recommend Ace for your air conditioning and Heating needs as they operate with integrity, honesty, and skilled knowledge. Give them a call! See More
Al Mazzola
· January 5, 2017
The service I received from ACE was phenomenal. Very professional and the technician Jason, knew exactly what the issue was is an very short period of time. It was very obvious that he was experienced... and well trained. In addition the office staff was extremely courteous and helpful. They followed the service call all the way through, including a follow-up call the following day to see if everything was working satisfactorily. I highly recommend them for any service issues that you may have. See More
Vivian Howard
· March 11, 2016
I called into this company yesterday to request a quote on a new AC unit. They told me they would have someone out at 9 AM this morning. At 8:30 the technician, John, called to let me know he was abou...t 25 minutes from my home. He arrived right on time! John was very friendly, professional, and knowledgeable! I felt like I could trust him and believe everything he was telling me! He spent quite a bit of time figuring out what I would need and how long it would take before giving me the quote. I have one other company coming out to give me a price, but unless they are Way under this bid I will definitely be going with Ace! See More
Kaydee Brown
· May 31, 2016
ACE was an absolute pleasure to work with from start to finish. I first spoke with Crystal who scheduled a timely appointment for us to get our A/C checked out within 24 hours of our call. She was so ...nice and helpful, so I had a good feeling from the get-go. Our technician was Logan. He had our A/C back up and running within 20 minutes of being at our house. He was professional and so friendly. I'm pretty sure I had about 50 questions and he answered all of them with such a great attitude. It was an excellent experience and I will use them for all of our future A/C needs. See More
David Robinson
· October 24, 2015
Knowing I needed a new install I requested a quote via internet. A few hrs later I get a call and due to my work schedule (nights) I was told that they would have Rick at the house at 7:30am the next... morning. He arrived on time and was very through and was more than happy to explain the answers to my questions.
Their bid was the best of the four I had gotten, for the exact same unit. Called the office back and I was scheduled for the change out on Saturday. The Tech and his helper were very polite and knowledgeable and went right to getting what they had to do done.
Took about 41/2 hrs total time from start to the unit running and cooling. After being without AC for a week, wife is happy, grand kids are happy and that makes papa happy.
I highly recommend this company as they are professional and timely.
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Christina Cortright Grigoropoulos
· December 19, 2016
Highly recommend their service. One phone call had a technician out on the same day, within the 2 hour window. Rick was great with my "helpful" dog in his way, checked out and resolved my issue, all w...hile answering my barrage of questions as a new homeowner. Needles to say, I got extra copies of their business cards! See More
Adam Bantner
· July 24, 2017
Huge thank you to Ace Heating and Cooling for fixing my A/C on short notice today. The tech was great and finished in time for me to get to where I needed to get to.
Liz Blue
· April 5, 2017
What a great experience! Ace was quick and professional. Greg and Chris found the problem right away and they installed my replacement part the next day. I have air conditioning again! Thank you f...or such great service. I will recommend you to all my friends. See More
Christian Sack
· February 5, 2016
Pleasant and uncomplicated to deal with. Corrections were were made without questions and and delay. Very responsive, courteous, knowledgeable install team. Satisfied with turn-around time, equipment ...and cost. Just waiting for ambient temperature to rise in order to properly test and dial in the newly installed system. See More
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Monday Funday. One of our new construction projects going on right now. 3 story home with 6 systems and a pool on the roof.
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Looking for experienced HVAC technician to join trusted local heating and air company in the North Tampa area. Minimum of 1 year experience in HVAC install work.
GREAT BENEFITS.
Tampa, FL · Full-time job
ACE Heating & Cooling shared their post.
March 12
Looking for experienced HVAC technician to join trusted local heating and air company in the North Tampa area. Minimum of 1 year experience in HVAC install work.
GREAT BENEFITS.
Tampa, FL · Full-time job