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                        "text": "Absolute shambles - in my opinion you should not be allowed to operate. Waited for over 1 1/2 hours at Oakland Intl after calling dispatch and put on hold twice for over 20 minutes. \n\nNo apology offered ! \n\nFamily of 5 with young boy left stranded after long flight, eventually driver turned up by which time traffic had built doubling our journey time into San Fran!\n\nLady in charge of Uber rank at OAK stated that this is a common occurrence with Super Shuttle pick-up, so sadly not just me! I will be contacting  the authorities as will she to see if your operating licence can be revoked...\n\nI only hope that other potential customers have a chance to read this and, also consider the numerous complaints of bad service online, and avoid this company at all costs!"
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                        "text": "I used the shuttle from Laguardia airport to manhattan ,I didn't have a problems accept it was miscommunication between Poeple in costumer service wearing red jacket and the driver I checked in from the app and my driver was waiting for me out side and the guy with red jacket told me ignore him !!!! So after a minutes then I went out side but other than that no problems at all \nI got a txt the night before for pick up a car number  assigned and in the morning I checked in from the app for pick up driver was on time \nI will book with them again\nBoth drivers are professional 5stars"
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                                       "text": "Hey Bj\u00f8rnhild, we're sorry to learn of your sentiments; we've also received your message. A long wait is never fun, and your frustrations are understood. Your fare has been refunded; if you have further questions or concerns, feel free to email us at socialmedia\u0040supershuttle.net. Our team will follow up. Thank you for your feedback. ^ZN",
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                        "text": "Wouldn't order super shuttle any time again. Suppose to leave Newark at 14:03 today and are still waiting to leave the airport now at 15:25. The drivers decide when they have passengers enough to leave the airport - so super shuttle can not be trusted for time schedule. I will never ever use super shuttle again."
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                        "text": "Wouldn't order super shuttle any time again. Suppose to leave Newark at 14:03 today and are still waiting to leave the airport now at 15:25. The drivers decide when they have passengers enough to leave the airport - so super shuttle can not be trusted for time schedule. I will never ever use super shuttle again.",
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