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                        "text": "Exact same thing happened to me, Marathon on 6/25 for an international flight from BWI.  Left me stranded for a 5:30am flight.  There was no way to even call them - no one would answer - all automated.  Just got a text message that the ride was cancelled.  At that time of day, there was no way to arrange another ride service.  Truly a disaster."
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                        "text": "And a further insult...they didn't even cancel the charge.  So I will have to lodge a dispute with my credit card company.  I'm shocked by the lack of professionalism and perhaps ethics of this company to still have the audacity to charge for them not showing up, nevermind the disaster they caused by casually cancelling pick up at the last minute.\n\nconfirmation #:  1747183"
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