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                                       "text": "That\u2019s not the experience we want you to have, Renee, and we want you to stay connected no matter where you\u2019re at. So that we can work with you regarding your connectivity, please send us a PM. ^ReggieReese"
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                        "text": "Over two years ago i had great service in my rural area , live a few miles away from a tower, they supposedly did some work or upgrades to tower and my service went from satisfactory to horrible. I complained and received a signal booster which made me happy and on top of that i received credit on my bill. Signal boosters worked great, until last year when same thing happened. I filed a complaint once again. They sent out new signal booster that did not improve my signal. I was told its because I live in a rural area, and i explained i had good service before why not now, they couldn't give me a straight answer. After so much complaining i was told to switch carriers. Very disappointed in T-Mobile"
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