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                        "text": "SuperShuttle . There is indeed another one pending where other parties in our group are nervously waiting. I did call you earlier and got NO help. Zero. How can you not have enough drivers in NYC? No explaination and a very very vague apology. Not good enough. You should have arranged other transport for us and some compensation. Instead we got a \u201cnot our problem\u201d apology. Shambles of an experience and I would encourage others to avoid your service. Not good enough."
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