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                                       "text": "Hello, Nick. Thanks so much for your feedback. I was able to take a look at your work order for your iPhone 8. We are not partnered with Apple like we are with Google or Samsung, however, the parts we get are made to same strict OEM specification. We apologize for any inconvenience. Our standard warranty does not cover physical damage but we do try to help out when you had the repair done recently. If there is anything we can do to better your experience with us you can reach us at 877-320-2237. We would be happy to help!"
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                        "text": "I took a broken screen to your overland park location. they repaired it at a price that I felt was high, but what can you do. I need my phone. so i paid it. 2 days later i tossed my phone while in its case about two feet onto some carpet and it spiderwebbed.  the phone was in a case. i called the store and after 15 minutes of hold time they offered me 30 dollars off.\ni hired someone else that came to my location and repaired it for 70 dollars less than your store, and he laughed when he pulled the replacement part that your people put in, and said it was chinese knockoff quality.  It is a shame that your store is marking up the cost of cheap materials to desparate people, and not standing by their quality.  I am extremely unsatisfied."
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