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                                       "text": "Hi there, we're so sorry you've had this experience. We didn't receive a DM, would you be able to send it again? We'd love to assist you further."
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                        "text": "I wrote a review on here saying my hair was falling out, and DevaCurl removed it.\n\nI DMed devacurl about my scalp issue and no response\n\nI have emailed Devacurl customer service about my issue and no response.\n\nWhat kind of ethics does this company have? They alter the consumers reviews of a product and takes no action to redeem itself with customer service? Yikes"
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