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                        "text": "Same here too.I have book my ride 4 weeks in advance Oct. 22 Confirmation # 2996288 and today Nov. 21 (one day before) you guys decided to cancel on me...  Ran of VANs???? I made sure in advance so this will not happen\nI called in to find out more info and the rep kept on asking my reservation number over and over and over again..  and the person who answered my call did not even care with my situation and did not provide me with any alternatives.  NEVER RIDE with SUPER SHUTTLE EVER!!!!!!!!!!!!!!!"
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