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                        "text": "Petplan Pet Insurance - North America you look for any and every reason to increase premiums. I moved 5 miles away and after my premiums doubled that year of your underwriter change you had the audacity to nearly double them again because of a five mile move. Shame on you! Treating loyal customers this way after a decade. And if you look at other comments below, I am not the only customer who you have treated poorly with horrendous increases. Backing us all into a corner:  pay or lose insurance altogether once your pet has preexisting conditions. Petplan puts the almighty dollar above the lives of animals. And don\u2019t get me started on claims processing. Since your change in underwriter I have not had a claim paid out without at least two or more requests for information, extraneous medical records which you already had, and several go grounds with the claims department for like $50 reimbursement when I am paying $2800/year for this crap. \n\nHorrible company and no ethics."
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