26 Reviews
Tell people what you think
Andrea Stámusz-Zsóri
· December 10, 2016
So yesterday (9/12/16) we were told we are having an inspection at our rental property on the 14/12/16.(via sms and email) Few minutes later we were told the inspection will be on the 10/12/16 ( nex...t day of notification).
Have replied asking the agency what day will it be now(10th or 14th) and questioning why an inspection now when were are moving out of the property in a couple of weeks and we will have a final inspection then.
Never got a reply. They did come for an inspection today( 1 day notice ...what the....) the security door was not locked and clearly we were not prepared for an inspection as we have boxes everywhere as packing to move out.
But how dare you come in when it was not discussed... how dare you give us one day notice and expect to be all ready?? How dare you not reply to my question to when the inspection will be as you have sent 3 sms's and 3 emails with 2 different days.
When we ask for clarifications what are you doing with your time??? That is appalling. I feel sorry for the landlord. Wish they would know how you operate.
See More
Monique Morel
· December 5, 2016
The marketing and selling of our property in Frankston South was always going to be a challenge due to it's perfect location but a big, character-filled family home on an acre block that needed top to... bottom, back to front renovation, was always going to require that special buyer with vision. Darren's honesty and good knowledge of the market, helped us set the right price for our property which meant that we had the right expectations as far as the sale price was concerned. At the time a few of our friends' houses were on the market at unrealistic prices and many of them were disappointed when the listed price were not achieved. Darren went over and beyond to source the right buyer and sold our house well over the listed price. With his determination and persistence, he negotiated a great result for all parties. (We are even friends with the new owners now!) Well done Darren! See More
Brooke Moran
· June 25, 2016
Harcourts Frankston lack compassion and consideration. My dad passed away on the 19/4 in which a property manager opened the door for us as we couldn't get in. We were taken to vcat for majority of hi...s bond to cover a months notice eviction, and they were trying to claim he died on the 21/4. The property manager rocked up late to the court hearing saying "oh i didnt think anyone was going to show". I thought this was absolutely disgusting in the fact that they tried to take more money off my dad because they didnt think anyone would fight it, well I did. I still lost 495 of the bond but was better than the original 650 they were trying to take. I then got an email after the court hearing with forms for me to sign and return so they could help me retrieve the bond as it was in dads name. So i did this. 3 weeks went by still no bond back i then called rbta and harcourts didnt even submit my forms with their claim, just worried about getting their money back. I would have being happy to send my own forms which i have now had to do anyway, but to informed of this would have been great rather than wasting 3 weeks of my time when we have a funeral bill to pay. In the time of my dads passing and court i tried to call dads property manager 10 times over 2 weeks in which i did not recieve 1 phone call back. I would never recommend harcourts frankston to anyone i know. See More
Dora Havasi
· January 14, 2015
We've just signed a lease agreement with Harcourts Frankston, and we are just so very pleased with this agency. Our application has been accepted within a day, we were kept in the know what was while we were waiting for the approval, and have received a very professional, very friendly service throughout the whole process. The agent who showed us around at the inspection was spot on, and answered all our questions, unlike other agents of other agencies we've had to deal with recently. I already had a good feeling right there and then. Harcourts Frankston just stands out from the rest. Highly recommend it! See More
Mary Koufidis
· April 28, 2016
Uneducated, ignorant, rude and stuck in the 80s. If you are a tenant who is having or has had a bad experience with them (or bayside residential @ Seaford) feel free to add me or contact me on 0433 28...3 741. I will be filing at vcat to have them listed as a dodgy agent/landlord. -ve100 stars See More
Debbie Simeth
· June 26, 2016
treated terribly after my brother passed away and was found in his unit in frankston by the real estate agent they have no compassion at all would not recommend them to anyone the person who attended ...the VCAT hearing was a heartless money grabber a very upsetting experience See More
Rickie Keysborough
· December 7, 2016
I have been dealing with Harcourts Frankston, in particular Emily for a few years now. They take amazing care of my properties and l am always in the loop with everything that goes on. They never bot...her me with tedious little issues, they fix it and let me know – such a relief! Wouldn’t use any other agent. Thank guys, service is second to none! See More
Carmen Jordan
· February 12, 2015
The staff @ Harcourts Frankston are a breath of fresh air! They are extremely professional, reliable and go that extra mile to make the customer experience one to remember. Thank you Darren & Emily - have a great team See More
Est Belle
· April 28, 2016
Harcourts in Frankston are trying to keep $1,000 out of my $2,000 bond to paint a door at 38 Kirkwood Avenue Seaford that was last painted circa 1980 and to 'clean black carbon stains in back ceiling ...from candles being burnt and clean cobwebs from the ceiling' (direct excerpt from the aaplication to vcat to keep my bond) see photos below for the true cause of the black carbon stains caused by a prehistoric heater that had 'never been cleand' (Plumbers report to be presented at vcat HAHA) till it broke down completely in August 2015. Beware prospective tenants.. do your google, you tube and internet research to fully discover the RIDICULOUS antics that Emily Dowel uses. *** beware and feel free to contact me directly on 0433 283 741 for any iformation regarding the dodgy make up of this property **** My name is Mary Koufidis and I am a builder, gardener and ORGANIC canlde maker (thats right Emily - organic candles dont produce Carbon rofl. I was a tenant there for 24 months until 28th March 2016. I was evicted because I threatened to report them for lack of maintenance on basic matters like dodgy electrical wiring (the unhoused spa wiring and cables caught fire in broad daylight after being cooked in the scorching summer sun) and a fallen tree that blocked the entire backyard causing a fire hazard for 18 months of my 24 month tenancy. I cant wait to go to vcat. Numerous witnesses will be present along with several professionals all reporting on the lack of maintenance and therefore subsequent illegal increase of the rent. Money grabbing, greedy, horrible, ignorant & rude. Bury your head in the sand Emily Dowel because I am about to make an absolute fool of you to obviously make up for all the innocent people you have ripped off in the past. SHAME ON YOU. See More
Carolynne Wilson
· November 10, 2016
Harcourts has been my agent for some time. I have purchased two properties through them, and they currently manage my rental property. Thank you for the help in managing a difficult situation with a p...reviously tenant, and finding the new fantastic tenants. See More
Glenn Mackenzie
· June 22, 2017
Horrendous customer service and no communication. Emily in particular takes no responsibility for issues that are ongoing.
Jacob Sutton
· February 24, 2015
From the start we were both really impressed with Darren, he was compassionate and understanding in our complex situation and got things done in the time frame he said. I would definitely recommend Da...rren and his team to anyone who was considering selling and can't thank you enough for all your hard work :) See More
Peta Cochrane
· May 11, 2017
Poor communication, no one knows what they're doing. Painful to deal with.
John Robertson
· June 7, 2016
Overall i wouldn't buy/sell/recommend a property from hardcourts. I tell people about the experience someone i know had hence took tenant fom the property even though the sale wasn't finalised. That in carrum downs sometime ago. See More
Khaled El-katateny
· December 7, 2016
The team is professional and helpful. Answered all my questions with very fast response times.
David Khai Tran
· December 7, 2016
Exceptional service from the whole team. Thanks once again for all your patience and help!
Sue Ro
· November 8, 2016
Having issues with harcourts frankston, the head office is looking into the situation.
Serafina Ran Dee
· September 11, 2015
Good property managers but terrible in sale of property and handing money over. Never again.
Darren Dowel
· February 10, 2015
I love the Harcourts Frankston team! Thry are just a pleasure to work with.
Birthdays at Aquire!
Aquire Auction Replay
Beautiful Sweetwater Creek Vista

SOLD! $640k
Interested in getting the best price for your home or investment? Call Darren 0402066436…/17-queen-street-frankston-vi…/

Auction Location: At Premises. This is a cute original 2 bedrooms plus study (potentially a third … Continued

SOLD! $815k - Vendors Thrilled. Interested in Auctioning your Home? Call Darren 0402066436…/42-woodlands-grove-frankston…/

Auction Location: at property. This home has options; perfect for a blended family or those that … Continued