Reviews
4.1
55 Reviews
Tell people what you think
Laura Lee Harasym
· December 31, 2017
My favourite Store in general, awesome staff always go above and beyond for me. Super helpful, I find great deals. I see people are making comments about having to leave bags, I have been asked ever...y time by staff with smiling faces who always... always say please take out all your valuables or anything you need. And I do and I put them in my basket it’s so easy to do so out of respect of being asked it clearly has nothing to do with what you look like everyone gets asked. No need for power struggles last time I was in a little old lady, a young guy and myself handed over our purses and back pack over. I fully respect all the staff and choices being made. See More
Chris Howells
· January 4, 2018
Never seen a worst display of customer service and relations then today! upon entering the store, we were barely inside the door, my wife is informed that her purse is "to big" and that they have a th...eft problem, so she will have to leave it up front. This is the second time we had ever been in the store for the last 15 years! My wife was offended and left. My daughter, on the other hand, needed a sketch book to match a set she bought last fall from here for a project to display her Vimy 100 pictures from the ceremony in France. She tried to no avail to find the sketch books, or separate the staff from the customers so she could ask for help. To add to her frustration, was the fact there were other women whose book bags were much bigger then my wife's' purse and they roamed the store with immunity or suspicious eyes following them. The same lack of suspicious eyes prevented my Daughter from finding any help to find the sketch book she drove across the city for and no help seemed to be forth coming. We left, no sketchbook and really upset and won't be returning. See More
Laura Peloski
· December 31, 2017
Yeah I have been in this store prior to their "women with purses are thieves" policy. I do not think I will ever set foot in it again...I am not a thief...automatically profiling me as one says I have... zero respect from this store and its management...they expect me to trust their staff with my purse when they don't respect me or trust me not a chance you get what you give...dear Artists Emporium! how about you take some advice from other businesses in regards to reducing product theft...small expensive items are locked up in cases or have special hooks requiring a staff member to unlock it and take it to the front counter...so many other ways I am sure than alienating your female customers!

I did not hate it when I shopped at this store because I was not made to feel like a criminal but now hell no!
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Phoebie Peters
· December 30, 2017
I've seen this shop for a while now and finally decided to go in and grab some supplies, however much to my surprise upon entering the store I wasn't greeted with a hello, or even a welcome. I was how...ever approached after several minutes by a member of staff insisting that I hand my purse over because of shoplifting. I was not the only person in the store, in fact, there were several other women with much larger purses then mine wandering the store without being harassed at all. Now in fairness, I was wearing a leather jacket and a leather purse (covered in my little pony pins). The point of other women with larger purses being pointed out made no difference.I will never step foot in this store again. I have never been so humiliated or belittled, nor was an apology offered. See More
Cindy Vincett
· August 9, 2017
I refuse to shop anywhere else for my art supplies. I was a little put off at first when they implemented their new anti theft policy, but I am not surprised, as theft has more or less become a fact o...f life in this world. I choose to leave my purse at home on the day i need to shop for art supplies. Yes it is a bit more inconvenient, BUT I not just love the attention the staff pays their customers, I need it! I am a new artist and as such have a never ending laundry list of questions that the staff have endless patience to answer. Love the store, love the staff!! Highly recommend! See More
Jer Charron
· November 3, 2017
This is in regard to the customer service i received.
I had a few questions to ask over the phone regarding brushes. The male sales person was more interested in "going back to work" than answering a ...few questions about a brush line he had himself suggested over the one i was looking for.
Too bad...i was looking to purchase quite a few brushes for a Christmas gifts. :(
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Katrina Fuchs
· July 18, 2017
Went in with a reasonable sized purse (perhaps an inch or two bigger than their silly sign) friend was told to leave her purse with a new phone, wallet, vapemod, medications etc at front desk while a ...few retired house wives had similar size purses if not larger were being allowed to shop unharassed. 15+ years of loyalty undone by stereotyping and profiling and then ignoring emails about this incident. See More
Angela Taylor
· November 27, 2017
I enjoy shopping online and in the store. There are always high quality items, and the special sales really help stretch our budget at Inspire Community Outreach!
Angelus Vitae
· July 14, 2017
Loved the items but did not care for the fact they asked us to leave our purses at the counter. Not everyones a thief but sure felt like one. Sticking with micheals. There your respected
Dana Krawchuk
· February 3, 2017
I love shopping here for my art supplies. Came in today to get some things that I'm not very familiar with and the person who helped me answered every question I had and gave me a ton of additional in...fo that I didn't even know I needed. She was incredibly helpful and friendly. Unfortunately I didn't ask her name, but she had pink at the bottom of her hair. Excellent experience!! See More
Adam Carriere
· March 24, 2017
The store is amazing, you have everything, though it's a bit far for us so we tried out your online store. I'm impressed with your prompt service. Yesterday was our first time placing an online order ...with courier delivery and it came lightning fast (ordered in the AM, package arrived just a few hours later) and everything was there in perfect condition. Big thanks, the artist in our family was thrilled! It's good to know that even if we can't make it out to the store there's an online option. Totally worth the delivery fee to save hours in the day. See More
Sandi Knight
· April 6, 2017
I just love my time in this store! The staff are so helpful, and their supplies are endless. It's like being in a dream!
D'Arcy Singh
· March 16, 2017
I love the staff and the products available here! They have always been incredibly helpful and insightful when I have questions.
Ryan Smoluk
· May 31, 2017
Best place on earth and the staff is so knowledgeable
Gracie Scanlon
· January 27, 2017
Absolute worst customer service. Very rude and stuck up. The only good things about this place are the dog and the product quality.
Andrew Stelmack
· December 17, 2016
Waaaaaay overpriced. Winnipeg artists deserve much better. And, they wont post the negative comments in the visitor posts sections.. They take pride in "giving back?" I mean c'mon.... Pointless.
Ron Flower
· December 21, 2014
the place to buy all your stuff and then find more things you need also .The Staff are helpful and very patient .
Patricia Izsak
· September 18, 2016
Good selection of product but it was disappointing that many of the items I needed were not in stock.
Sandy Palen Funk
· April 12, 2016
I love Artists Emporium, the staff are awesome. the supplies incredible, & I look forward to taking more classes there. ♥
Jill Young
· May 19, 2017
Great Store. Excellent Staff. Great Service!
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