Reviews
4.9
59 Reviews
Tell people what you think
Liz Carter
· December 7, 2017
Kristina fixed my problem in 15 min! Windows update did something to my graphics driver and everything was huge and blurry, I struggled with trying to fix it myself for a week. If I would have known... about boxaid sooner I would have called on day one, very much worth $30!! See More
Mary Anna T. McCoy
· April 13, 2018
I can't begin to say enough about the help we have received from Zach. I am so grateful for such quality and knowledge. Thank you again for your excellence and service.
Jeralyn Wisniewski
· October 23, 2017
I am so very pleased with the results of having my computer repaired remotely through Boxaid! I didn't have to drive 30 miles or wait a week or more to get my computer back and I loved being able to w...atch the whole process on my screen.
The tech., Kristina, answered all of my questions and did a wonderful job.
Thanks Kristina!
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Patty Jackson Hood
· February 12, 2018
These guys did a great job helping me fix some issues with Outlook. I highly recommend them.
Ken Yandell
· August 22, 2017
Christopher did an excellent job. He took his time, thoroughly cleaned my computer, and spent time afterward to explain things, wrap up a few loose ends, and make sure I was completely satisfied. I li...ked that you pay after services have been rendered, and considering the amount of time he spent, I felt like it was a good value. I would use this company again. See More
Gene Sims
· September 14, 2017
I had multiple issues with my computer and Kristina was able to alleviate those issues . I would highly recommend using this service to anybody who is having any type of difficulties that are beyond t...heir scope of knowledge . Fast , friendly service with explanations as to what was done and why . The cost of service is well within almost anyone's budget . Six out of five STARS for my Tech . See More
TamnAde Benton
· February 9, 2018
contacted them for help with my pc, after being left in an online chat for an hour with only a "can i help you with something" i disconnected. i then waited a little while assuming they were busy lo...gged back in initiated another chat and got connected to a tech called Katrina, and got this response Hi how can I help you? 13.37 PM

hello my pc keeps restarting randomly

Once a day? Several times a day?

it's completely random

i have changed the psu, tested the RAM, tried to reset pc which failed,

How do you know it's hardware related?

tried a media creation tool to reinstall windows 10 which failed , even reset the CMOS nothing worked

i don'this was done on the advice of the pc maker

I can take a look. If I fix it, it will cost $89.85.

If I don't fix it, you don't pay

Were you looking for free help?

free help is always a bonus, but no i didn't come here looking for freebies ??

Boxaid Tech
Can I help with you with anything?
...14.24 PM

it appears you left the chat window open
please close the chat window and you will recieve no more prompts.
they then turned the chat window off !!

i can safely say this is without doubt THE WORST customer service i have EVER experienced and i would NEVER RECOMMEND THEM TO ANYONE .....APPALLING!!
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John Synychak
· May 12, 2017
The best of the best! Christopher put some much needed time into my computer. Throughout the whole process Christopher answered all my questions, and provided great info on how to keep my system runni...ng top notch. Overall a great experience with a great technician!! Thank you Christopher and the Boxaid staff! I will recommend! See More
David Briggs
· January 21, 2017
I have dealt with numerous computer service organizations. American based Boxaid is head and shoulders above all the others! Competent, courteous, professional in every respect, and, ironically, the... lowest cost! Jonathan in New Jersey, was able to eliminate a Trojan Worm from my machine, and tune it up to run as fast as when it was new. And the price for this was only $89.95. This literally saved me hundreds of dollars from what other providers quoted me. I heartily recommend Boxaid! See More
Bill Miller
· September 19, 2016
This is the second time I have utilized this group. I am sure they are all equally competent in what they do. I worked with Chris again and find him to be exceptionally good...not only from a technic...al point of view but also from a highly professional standpoint. Not only does he bring significant expertise to your situation, his personality and understanding that all people have different skill sets in our professional life and make us who we are, and demonstrates total respect to his customers. Just a great guy to work with. Totally trustworthy which enhances the working relationship. Can't go wrong with this company!!!! See More
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