328 Reviews
Tell people what you think
Jamie Lee
· January 31, 2018
Scott and Travis are so awesome to work with. I came in needing to order a custom felt hat for my husband for our wedding that was only 4 weeks away. They told me it would be ready by Dec 27th but end...ed up calling me a week in half to 2 weeks later telling me it was ready to pick up.. Remind you, this is during the NFR and Christmas was right around the corner which was a super busy time of year for them. Catalena Hatters is the best hat store around with amazing customer service! My husband loved his hat, Thank You! See More
Jake Troutt
· November 12, 2017
I had heard about this hat place and finally got to check it out and bought a felt and straw hat and the shape and the fit are amazing! I will go back the first chance I get buy another hat! Thanks Scott!
Richard Cotte
· November 28, 2017
Second to none! They reconditioned my old Resistol, made it look brand new. But, the cream of the crop are my two new 100x. I'll never buy another hat anywhere else.
Kelly Blackwell
· December 7, 2017
Sending out a huge THANK YOU to Scott at Catalena Hatters for squeezing my procrastinating self into their busy schedule!! My husband refuses to use any other hat company in Texas and when I let time ...slip through my finger tips Scott ended up saving the day. I walked in on Black Friday needing a hat shaped for maternity pictures the following Monday. Scott had a tremendous amount of hats to get out for the holidays, but he went out of his way to make the time to satisfy my need. My one "need" then turned into multiple hat projects, but Scott managed to take care of them all while still holding a smile on his face and keeping up with other customers as well. If I recall correctly, I think I even remember it involving him having to skip lunch that day! Needless to say, after such wonderful customer service, I walked out of Catalena Hatters with two hats reshaped, one repaired and a brand spankin' new Bone Felt 50X to surprise the hubs with!! Which he absolutely loved!!! THANKS SCOTT CATALENA!!! YOU WILL FOREVER HAVE OUR BUSINESS!!

Kelly & Dustin Blackwell
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David Hudson
· August 17, 2017
I just got my thirty-year-old plus hat back today it looks brand-new! The only reason I gave it a four is that they did not put a pencil curl on the brim like I requested. It still looks great.
Glenda Dunlap Farley
· March 9, 2018
Great experience! We love the new hats and the friendly service.
Daniel White
· May 12, 2017
I ordered a 20X Silverbelly with a 4 1/4" brim 2 weeks ago and was told it would be almost a month before it would be ready. I live 5 hrs away and to my surprise the hat arrived yesterday. It looks fa...ntastic and it turned out just like I wanted. The entire staff was very friendly and helpful. Without a doubt the best in the business. Thanks! See More
Parker Ercums
· February 17, 2018
Incredible customer service and the best hat I've ever owned!
John Clinch
· March 30, 2017
I've never been in the store, but I had to order a hat for a wedding, they got it to me in good time. The only problem I had was the hat wasn't shaped as I requested. I realize you can only be so part...icular when ordering over the phone. However, I wanted the brim to be rounded and it's turned up sharp, it still looks good so no harm done. Thanks Catalina for getting it to me quickly! See More
Anthony Russo
· November 4, 2017
Good people and great hats. I have bought 2 straw and a 100x felt. Great service from Scott every time I go.
Meredith Cope
· August 11, 2017
Great people and the customer service is fabulous. Have had several hats made here and worth every penny.
Wanda Guerra
· May 11, 2015
My husband has been asking for a felt hat every Christmas birthday Father's Day and any chance he can get. I always avoided even trying to get him one because I didn't have a clue what the difference ...was. I finally broke down and started looking around on the internet! I still couldn't figure out the difference! I stumbled on this company. I called and explained that I don't know the difference and Lydia took her time and explained everything to me! I ordered two different styles! I gave them to my husband for his birthday and he was and still is so excited that he called ALL of his cousins and family members that he finally got the hat he always wanted and he posted pictures and now all of his family wants to know where they can order one! I've given out the phone number to about 15 of my husbands cousins! My husband has not taken off the hat since may 9 2015 as soon as he about to leave for work the hat goes on! No more baseball caps for him! See More
Chad Mardis
· January 9, 2016
I was a little nervous about ordering a custom hat, but the young lady I spoke with was very helpful in the process. Scott sent me an email before shipping my hat making sure I approved of the crease ..., which I did. Received hat a couple of days later and it is the best fitting hat I've ever had on my head. I got a feeling I'll be ordering another one in the future. Thanks guys See More
Victor Amaya
· February 22, 2015
Me and my wife were in your store on Monday, February 16, 2015. Unfortunately, we did not have a good experience. We were in your store at least 30 minutes. We observed at least three employees, b...ut not one greeted us nor not once were we asked if we could be helped. One employee was assisting another customer. Another customer came in after us and they were greeted and helped. At one point, I even picked up a hat and still no help. Another customer came in and was helped. It is sad that we still live in a society where the color of your skin still matters unless you are behind closed doors working hard. We came in from Houston to visit the store with the intent on purchasing a hat, but with service like that.... no thanks. See More
Chris Agan
· September 13, 2017
These folks are the real deal. Fun to work with & really know their stuff! �
Aaron Babbitt
· April 29, 2015
My first hat a Catalena felt was great! I asked it to be creased like Travis's it came in perfect! Slow shipping,but worth the wait. It's always tricky to trust someone to do it not being there in per...son. Just ordered a Straw asked for the same shape. Travis's shape since not being there in person to observe which should have been simple since he's there everyday. But not so much. Totally jacked up!!!! Don't know if I can even fix it. Poor communication via phone or internet orders. See More
Darryl Griffin
· November 11, 2017
Great people and with even greater quality products.
Efrain Fajardo Jr.
· March 11, 2017
Awesome little store! You can feel the friendliness as soon as you walk through the door! I went in to look for a kids cowboy hat for my brother and they had exactly what I was looking for! He LOVED i...t! He can't stop wearing it! I saw tons of straw hats that I would like myself! Will definitely be back to get my felt hats cleaned and reshaped! I would highly recommend this store to anybody! See More
Jeffery Cunningham
· December 22, 2016
Fantastic service by Scott. Although at the peak of their season, he made sure my old hat (which I hadn't even purchased there) got a thorough clean and shaped for under 50 dollars. Top notch custo...mer service and a can do attitude. My next hat will be from these fine people See More
Jesse James
· May 18, 2016
I have bought 3 hats from here and the last time was a disaster. I tried to resolve it by phone as I live 650 miles away in the panhandle. I left Numerous messages for Travis to call me and work out t...he issue but he wouldn't take the time to call. I'd never buy anything else from Catalena hats. They only care about the dollar then....not the several hundred down the road. Piss poor public service. See More
Catalena Hatters
Did you know the Catalena family has been making & shaping custom hats for Texans for over 30 years? That's lots of great hats on lots of great people! Stop in and see how we do it, or come in a pick you up a new felt or straw hat! 🤠👍🏻
We LOVE our out of town Customers... of course we love our locals too 😘 PS- we will be CLOSED this Monday for Memorial Day, business hours will resume as normal on Tuesday the 30th.

Check out this American 657 Bangora 4” with a Circle 5 crease in it! #hatsmaderight #catalenahatters #americanhatco

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American 7400 with a 4 1/4” brim and a cutter crease in it! #catalenahatters #hatsmaderight #americanhatco

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Happy Texas Independence Day! Check out @americanhatco 5800! #catalenahatters #hatsmaderight

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If you’re still needing something a little extra for #rodeohouston check us out online or here in Bryan! #hatsmaderight #catalenahatters #customhats

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Be on the look out for us on @billontheroadusa and his #rediscoveramerica tour and thanks to @experiencebcs for letting us be apart of it this morning!

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Just in time for straw season! Check out the @americanhatco 6300 with a 4 1/4” brim! #catalenahatters #strawhats #american

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If you’re needing something with a little extra warmth on the this cold and rainy day check out this Catalena Dark Grey Grizzly #catalenahatters #customhats

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Check out this big brim Bone Top Hand! #catalenahatters #customhats

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In honor of the Winter Olympics going on we decided to get a little patriotic here in the store! This is a royal blue Catalena 10X with a CHL crease in it! #catalenahatters #customhat

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Look for this Catalena saddle tan at the @rfdtvamerican fashion show this year on February 25th! #catalenahatters #customhat #rfdtvtheamerican

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Not something you see every day! Here’s a custom Catalena 10X silver belly with silver ribbon and binding! #catalenahatters #custom #buckaroo

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Check out this custom bone 20X with a chocolate ribbon, and a telescope shape on top! #catalenahatters #customhats

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It got a little funky in the other day! We don’t just do western styles, if you need something a little or maybe something traditional come see us were open until 5 today! #catalenahatters #custom #hats

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Last chance to get tickets for the 2018 Brazos Valley Go Texan Scholarship dance and auction! #catalenahatters #gotexan

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