Reviews
4.2
23 Reviews
Tell people what you think
Heather Flint
· December 19, 2017
A 30 day repair turned into an almost 2 month repair. The facility is behind the times and did not accept my type of credit card for my deductible. After waiting and waiting for my vehicle to be read...y, I️ was called at 4pm and told I️ had to be there by 5 to pick it up. They did not have all of the equipment to complete my repair there and had to take it to the dealership a couple times. Also, my inspection expired while the car was there for 2 months, and even after all the work they did on it, they did not give me a new inspection sticker. I️ am driving my car home after 2 months with an out of date inspection. See More
Mark Wittl
· February 8, 2018
I've dealt with a lot of body shops over the years having raised 3 kids and I can tell you that Cave Spring Auto Body was the best shop I've ever dealt with. They took care of me every step of the wa...y, from the initial quote through the finished product. They were friendly, professional and did what they said, when they said they would do it and completed my vehicle ahead of schedule. The entire staff was friendly and easy to deal with and Chadd Newman did the best work I've ever had! I highly recommend this shop! See More
Jonathan Sweat
· November 20, 2017
Highly, highly recommend this place. They just took care of my trucks damage from a run in with a deer. Picked my truck up the same day in dropped it off and my truck has been cleaned and vacuumed. ...I expected great service but you made me a raving fan. See More
Chelsea Patton Wright
· September 18, 2017
Many members of my family and myself have had to used Cave Spring Auto Body for repairs, and I can't imagine using anyone else! They're the best around! Friendly smiling faces, work done right and in ...a timely manor, having to have your car fixed is never fun, but the folks at cave spring auto body make the process easy. See More
Chelsea Elisabeth Nicholson
· September 4, 2017
Just had my 2004 Honda Civic repaired there! It took about 2 weeks to get my whole entire bumper put back on as long as repairing the fender! I got it back cleaned and vacuumed! Hunter called me every... Tuesday and Thursday with updates! It looks like nothing ever happened to it! I highly recommend them! They are very friendly and nice to work with! See More
Steven Conner
· January 31, 2018
Not that I'm accident prone but I've been to many auto body shops in the past. This place is by far the best in all categories in the Roanoke Valley. Reasonably priced with courteous professional, rel...iable and knowledgeable staff. If ever needed again I know who I can rely on. See More
Shelby Wilson
· June 28, 2017
NEVER take your vehicle to this place. It took them 8 days to get it back to me just to fix a quarter panel. They called me and said I had 30 mins to get it if I wanted it that day, to return the rent...al and be there before they closed. So I paid it turned on the rental car and went back to get mine and when I got in it the gas light was on the settings on the radio and air and everything else was not where I left it and I was also missing a stuffed animal that happened to jump from the top dash out the door in the paint shop. The receptionist had it. Also it has 637 more miles on it than it did when I dropped it off. They took a damn family trip in MY car and I lost 637 mikes and the manager guy said we don't lie or drive the cars yeah ok whatever I say!! If I had to give starts they would have gotten a negative 5 not the one star I had to give. See More
Tina Ellison
· June 23, 2017
Speaking as a parent who's sons car has been in there for over a month to have a bumper replaced, I would not recommend this place. They keep saying its on order. And its not the bumper, only a littl...e bracket. I myself think he is getting the run a round. He has been driving a rental since. The other persons insurance will pay for it eventually, but until he is responsible. Then how long does he wait for reimbursement for that. Lets just say, as a mom, I am totally dissatisfied. See More
Angie Underwood
· December 30, 2017
Took way too long to get my husbsnds car done. They also did the same to a friends n then some other issues
Gerry McDermott
· January 31, 2018
The best in town! Friendly and professional service at a fair price.
Liz Stewart
· June 16, 2017
Cave Spring Auto Body did an amazing job on my repair for my Forester! You can't tell that I had an encounter with Bambi. The staff was friendly and kept me updated on my repair, and my car was ready ...the day it was promised. Thank you again so much! See More
Darell Hodges
· December 22, 2015
Had my 2006 Lexus painted there horrible experience. The inside edge of the mirrors are not painted. Every time anything hits the paint it chips really easy. On the bumper I have little spots where th...e clear is like bubbling. Also the car scratches very very easy I have to use a new rag every time cause it scratches so easy. Also I picked the car up with a check engine light and a air bag light which didn't have before. See More
Jeremiah Overstreet
· April 17, 2014
My Dodge Charger RT was involved in a hit and run incident, and I was absolutely heart broken. My car is like a second child to me, and I was completely and totally devastated. I took it to John at Ca...ve Spring and they made my baby better than new!!! You literally can't even tell there was ever any body work done, and I am more than pleased. If anyone is involved in an incident, definitely consider Cave Spring Auto Body for your repair. Thanks a million John, and everyone else that worked on my vehicle. See More
Karyl Camp Bailey
· April 3, 2015
My refurbished car looks awesome! I love the service level at this shop. The updates each week kept me in the loop and the car looks and drives amazing. It's like new. Thank you all!
Laurie Shagena
· July 11, 2016
Impeccable customer service they're there to help you they're not there to take your money I am so impressed with this facility I can't even begin to tell you how much!!!!!!!!!!!!
Dave Hanson
· March 24, 2017
Efficient and friendly service. They go above and beyond to be courteous and accommodating. Their work is outstanding.
Carly Jo Budzynski
· June 26, 2015
They helped me immediately when I couldn't get my license plates off my car and put my new ones on. I'll definitely use them again. Wonderful service.
Photos
Posts

Here is an interesting fact that we saw reading through an industry magazine the other day. Unfortunately, this is true but we make every attempt to meet our date that was set when the original estimate was written. However, when mistakes happen, we will be sure to give you plenty of notice to ensure that you don’t show up thinking your car is ready.

Deadlines May Be Missed
Many auto body shops take on more work than they can complete at a given time and when that happens deadlines are frequently missed causing vehicle owners to become angry and frustrated wondering why their car isn’t ready.

Posts

Would you like to know what sets Cave Spring Auto Body apart from other shops? It’s owners like Dean and Mitzi Martin that are willing to invest money into their company to make certain their technicians have the proper equipment to repair your vehicle. Below is a picture of a squeeze resistant spot welder, better known as simply a spot welder. These machines cost around thirty thousand dollars, but they allow the technicians to use the same type of welds used in the factory. Having this machine at our disposal not only assures a better repair for your car but it is also more efficient, which means less down time for you. Just one more reason that choosing Cave Spring Auto Body is the right decision.

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So we had to dig deep, but we were able to find a video of the “Dean Martin shuffle”. We hope after watching this video, you can have a great Friday. Don’t forget to like and share our page. Hope everyone has a great weekend.

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Recently, we shared an article that touched on the importance of headrests in your vehicle. Like most people, you probably get annoyed trying to position the pesky thing – it’s either too low, or gets too high so that you can’t see over it. Pesky or not, all of those positions have a purpose and it’s extremely important to use them correctly. Below, you’ll find another article emphasizing why having them in the correct position is so crucial. Please take a minute to read up on how to position yours properly. We love fixing your cars, and our customers’ safety is our number one priority!

https://www.theglobeandmail.com/…/how-shoul…/article9664615/

‘We suggest that you adjust head restraint so it’s even with the top of your head’
theglobeandmail.com

Ever wonder what happens when your are involved in a vehicle accident. We were reading an article that describes exactly what happens and the injuries that can result. We think it’s worth a read

https://patch.com/…/the-anatomy-of-a-car-crash-and-the-inju…

The Anatomy of a Car Crash and The Injuries that Result.
patch.com

This is how we feel this morning after the watching the Super Bowl. Heard on the radio that more people call out today than any other day of the year.What did you think of the outcome.

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There are 1 billion cars currently in use on earth.
About 165,000 cars are produced every day.
The "new car smell" is composed of over 50 volatile organic compounds.
It would take less than 6 months to get to the Moon by car at 60mph (95km/h).

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While scrolling through the internet, we found those facts that you just read about cars. What volatile organic compounds do you think they put in “new car smell” let us know in the comments.

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Every now and the we just get to cut up a car

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This is how the boss man feels about it being Friday. Does anyone have big plans for the Super Bowl?

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What does everyone think about this? Would anyone stay in a UFO for vacation? It would be a unique experience for sure

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Culture Trip

Escape to a remote treehouse! 🌳

Did you know, the most common causes of car accidents are distractions, fatigue, environmental conditions and medical or emotional impairment. If for some reason you become a statistic we hope that we can be your repair facility of choice.

Cave Spring Auto Body updated their cover photo.
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