People
10,212 likes
28,620 visits
Visitor Posts
Photos
Reviews
566 Reviews
People talk aboutfriendly service
Tell people what you think
Philip Grainger-Smith
· March 18, 2017
The food was great but l wanted to talk about the staff. My daughter is in a wheelchair and we had a family booking upstairs. It was a challenge to get her ups...tairs but within 30 seconds of entering, at least 3 staff offered to help carry her up. A wheelchair takes up space which is at a premium at doc but there was no issue from anyone for us to get the extra space needed. Thank you for the delicious food but thank you more for being so inclusive and understanding. See More
Lou Silluzio
· March 13, 2017
Without the need to fly 22067 Km to Italy you get the attention humour and wit that comes from the boys from the homeland who provide the drink and table servi...ce. The pizza recipes and ingredients are straight from the boat right here in Little Italy Carlton : Just a small small note the two girls Katia and Valeria are exquisite and exemplify what Italy and Italians are all about ! Stunningly attractive warm and hard working...... love them all 😍
Lou Silluzio Children's Book Author
Ps if it wasn't for my stomach I would come every night 🇮🇹🇮🇹🇮🇹😍😍😍
See More
Joe De Stefano
· April 15, 2017
Wow. What an experience. High tower behind the counter needs to learn customer service skills and I don't know why you are charged a different price to what the... menu states. You must be able to charge what ever you want these days? I drive a long way to visit this establishment. You haven't just lost one customer. Never, never again. See More
Michael Frizziero
· February 6, 2017
I love � going here to practice my Italian , the atmosphere is awesome and the food is great
But best of all , you can order a ristretto and not have to explain what it is ��
Biyan Bidari
· April 1, 2017
Have to wait almost an hour to be seated �, the edges of the pizza was burnt. But does taste good without the burnt part.
Grace Lengkong
· June 18, 2017
Raved about the pizzas to relatives.

Walked in, sat down And tried to read the menu but the sun was glaring through the window so we tried to lower the window ...blind a little. One of the waiter started speaking in Italian, in a loud & angry voice while pointing at us as we tried to lower the window blind a little to block the blinding afternoon sun, so we could read the menu. He didn't bother to explain why he looked so upset and proceeded to speak angrily to his other workmate, obviously angry over a lowered blind. My visiting relatives were so shocked that they asked if I could them then it's because he couldn't read the menu clearly because it was very bright. The waitress who I asked had to ask the angry man and finally said "yes you can" with a sour face.

He then gave me the side eye & slight head tilt when I asked if we could place our order. Clearly still upset over the blind.

The second and third waiter ignored my "Excuse me, can we place an order please?"

When we finally managed to grab the cashier's attention, he just grabbed my phone off my hand and walked to the cashier, input our order from the list I had typed then walked back and put the phone back in my hand without saying a word.

Food was then served and as they cleared the table, I said "Thank you" to what seemed to be an empty space. It only take 3 "Thank you"s before I got a "Thank you" in return.

Finally when I went the cashier to paid the bill, just put the bill in front of me, I paid and he handed me the receipts. All done with NO EXCHANGE OF WORD.
No "Thank you"
No "How was your meal?"

He then just stood there and watched us left without saying anything.

I have had better service at the same place during dinner time and I was a bit reluctant to give a place that serves such a great food a 1-star review. But if this is how your service staff are going to treat me over lowering a window blind for the purpose of blocking the sunlight as window blinds are supposed to do, then I won't hold back.

I understand that everyone has a bad day and even I have had to deal with clients after a terrible day but I didn't make it my mission to ruin other people's day just because I was having a bad day. If you can't even be bothered to take your diners' orders, then why work at a restaurant? Even the waiters and waitresses at a bigger, better and more Internationally recognized restaurants have never treated anyone I know including myself as rudely as we were treated today.

It's such a shame that this one dining experienced has ruined all the memories of pleasant dinners I have had at D.O.C before. I didn't know that lowering a window blind would get me such a rude service in return. If you didn't want blinds covering the windows then why have them at all? If you have a specific reason for it to not be lowered, at least try to tell us about it in English. Don't just speak in an tone in Italian. It is rude. Even as non-Italian speakers, we could sense your rudeness, anger and you made it quite obvious that you were upset over the window blind.

My whole family and relatives were made so uncomfortable throughout the whole dining experience and I was truly embarrassed to have even recommended the place as a good restaurant.

For the price that we paid, a forced "Thank you" and "Do you want any drinks?" seemed to be all they could force out of their arrogant mouths in return.

What is the point of serving good food when they come with a side of arrogance & rude service? It's sad how a dining experience that I was looking forward to ended up being a total opposite of what I expected. Obviously a $25 pizza doesn't get you a manner at D.O.C anymore.
See More
Joel Stroup
· March 26, 2017
Excellent pizza, best crust in melbourne. A Bit spendy but it's not unusual. Waiters from central casting. Great time.
Marija Filipovic
· February 19, 2017
Couldn't fault a thing... simply delicious food and efficient, professional and friendly service. The only downside is that being from interstate, I don't have one closer to home!
Julian Leonardò Malvestuto
· April 14, 2017
Excellent food and speedy service, wouldn't attempt to try any other pizza when in the city
Vince Gabriele
· April 27, 2017
We been coming for a few years now.
Great service, pizza, beer and espresso.
Grazie mille.
Giordana Couch
· July 4, 2017
Pizza, lasagna and soup were to die for ! Wish I could give it a 10! A true Italian experience with exceptional service. AMAZING !
Deborah Fowler
· January 31, 2017
A Carlton institution. Not one of the awful touristy places on Lygon. This is authentic. Food always great. Wine list matches Italian cuisine. Service with a smile and very competent. Ambience suits delivery.
Luke Rigo
· April 3, 2017
Has to be one of the best pizzas going around, #fuckcrinitis
Jamie Wilson
· July 4, 2017
Best pizza and gelato in Port Melbourne ! It's a must! ��
Amy Cathleen
· December 18, 2015
Normally I would be giving DOC a 4-5 star review because of its excellent pizzas. However, having to wait about 2.5 hours to receive two pizzas certainly left a... sour taste in my mouth. My partner and I kept watching other people's pizza arrive before ours (people whom we knew arrived and ordered after us). When we asked about our order (not once but twice), we kept being told it was on its way. When our order did finally arrive, our two pizzas were brought out about 15 minutes apart. You would think maybe a free drink or something would be thrown in to compensate us for our time. But no, we didn't even get an apology. The staff made it seem like we were unreasonable for wanting our food in a timely manner. Good food does not make up for crappy service. We won't be going back. See More
Briege Marie
· July 4, 2017
Fresh quality ingredients, amazing service and fantastic wine list! All round 10/10 � Treat yo self !
Peter Apostle
· March 26, 2017
Food was great, service was non existent.
Obnoxious and rude are two words that come to mind
Fiona Morrison
· December 9, 2015
Had the most DIVINE hearty Italian pizzas yesterday evening ! Tastebuds took me back to those summer evenings in Italian eating rustic pizzas in the Tuscan town... courtyards and drinking chianti classico !!!! There was an accidental red wine spillage on my white&black skirt, and the waitress attentively ran to get the soda water and cloth, and was so lovely in how apologetic she was that it had happened. She was truly lovely ! And I wanted to thank her for being just so kind about the situation. Good news - no red wine stains on my skirt :) :) we are definitely coming back again soon !!! See More
Jason Micallef
· April 9, 2017
Outstanding pizza, infectious atmosphere. Bellissimo!
Kim Finnegan
· August 30, 2016
What a wonderful experience we had at DOC tonight. The customer service is second to none, the staff were amazing and the food was incredible. Thank you for making our night out one to remember.
Videos
Pizza making Master Class
12
3
🍕 + 🍦 =
29
🍕+🍦=
28
1
Posts

Orange wine is the new black! From our good friends at Blackhearts & Sparrows

Put simply, orange wine should be thought of as white wine that’s been vinified like red wine. Once the grapes are picked and juice has been extracted, both are left on skins for an extended period to extract varietal aromatics, flavours and tannins. However, for orange wine, this can take place ove...
blackheartsandsparrows.com.au

The must have fashion accessory for this coming Spring! 🍕

29,831,603 Views
Viral Thread

This pouch lets you eat your pizza on the go🍕

Posts
518,526 Views
518,526 Views
Radio One Lebanon
June 16

That's so funny!🤣😂😂
Credit: Der Schulte
Read the story of the day: This Woman Photoshopped Her Body To Show the Ideal Picture of Beauty In 18 Countries
https://goo.gl/36Sptk

Fashion we love!! 😍🍕

Thanks to Tumblr and Myspace, the notion of pizzas on anything hoards an instant online following. Zara’s latest release is proof of this. The brand’s launch of a crossover pizza bag has sparked frenzy among social media like it’s 2009. It’s not the worst food-themed accessory out there, though. An…
fashionjournal.com.au

🇮🇹 🇦🇺

It's considered the centre of Italian culture in Melbourne but, surprisingly, Carlton is home to just 254 Italian-born residents.
theage.com.au|By Peter Martin

Dear Facebook family,
on July 30 we are running 10k for charity. Support us with a little donation here http://bit.ly/2tB3Xle or like and share .....and help raise awareness for this cause close to our hearts

In the past years I have lost the two guiding lights in my life. My very modest father, Vito and my very inspiring cousin, Mauro. Both, my mentors & both strong family men. Touched by their incredible fight for survival, it is with absolute pleasure that we join cousin Lucy for Team Mauro in raising...
runmelbourne2017.everydayhero.com

Campari Museum, Milan.......Italian excellence celebrated.......surely it's that time of the week......'spritz o'clock'.

Image may contain: 1 person, sitting

🍝🍕🥐🍇🍄

While most of the world is migrating to cities, growing numbers of metropolitan Italians are taking up farming. Robyn Eckhardt meets those seeking the good life in Piedmont
1843magazine.com

#buongiorno
☕️ 🍳 🥐

Image may contain: coffee cup, drink and coffee
DOC
June 17

DOC powered by @campariau , @vinosita and @genobilebrothers for the @italianchambermelbourne Gala. A beautiful celebration of a thriving Italo-Australian community.
Pathways forged by our migrant parents. May other communities find the same peace, respect and success.
Ours was fought for with Italian resolve.........T
#DOCCOMMUNITY
#ITALIANALITY...
#ITALIANCULTURE&ETHICS
#ITALIANARTISANS
#ITSPERSONAL
#LIVEINITALIAN
#italiangalaball2017

See More
Image may contain: 4 people, people smiling

This is a little insight of what will happen at the ICCI Melbourne Gala Ball on June 17th!
Sally Cooper Violinist special guest and performer of the night!
We look forward to it!
#sallycooperviolinist
Download your invitation: http://www.italcham.com.au/…/Italian_Gala_Ball_2017.finale.…...
Book yourself in: http://www.italcham.com.au/…/Italian_Gala_Ball_2017_new_Boo…

....oh and DOC will be on the bar!!

See More
13,131 Views
13,131 Views
Sally Cooper Violinist
May 19

This Is What You Came For ~ #CalvinHarris
A little insight into what it's like to watch me perform at an event 🎻 Thank you for this amazing video @rutherforde...ntertainment and @jeff_s_sheppard ⭐️ Wearing Wallflower by Tamara Bradshaw ♡ #violincover #thisiswhatyoucamefor @calvinharris #rihanna

See More

Champions League Final 2017, Juventus vs Real Madrid......live telecast @ DOC ESPRESSO from 430 am tmrw (Sunday) morning.
Join us for Emozioni, Panini, Cornetti e Cappuccini......X.

Image may contain: 3 people, people smiling, people standing and outdoor
DOC shared ABC News's video.
May 30

Eat healthy! Eat Italian!

68,186 Views
ABC News

Why you can have your Italian food and eat healthy too.

DOC
May 18

🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝

A Broadsheet Melbourne guide to Melbourne Pasta! ...in good company here!

"There are few things more comforting and delicious than a good serving of pasta. With its rich Italian community and dedication to authentic cuisine, Melbourne serves up some of the best fettuccine, pappardelle, orecchiette and ravioli in the world – if you know where to look."...
🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝 🍝

See More
Get some carbs in you.
broadsheet.com.au
DOC added a new photo.
May 13

Mamma........ti voglio bene.......we are working today but we love you from afar,
X.

Image may contain: 14 people, people smiling