Come Away with CHI, An International Women's Day Getaway
During the Chinese New Year, blessings are all around. It is found in the blooming flowers, red lanterns and decorations that families put up together each year. A simple turn of the sign brings fresh blessings and fortune to the home. Wishing you all a new year full of blessings and fortune!
1,092 Reviews
Tell people what you think
Faye Rose Mitra-Tayag
· February 18, 2018
We would like to commend the personnel from the pool area, Ms. Karen and Mr. Kevin del Mundo, for making us feel that we are indeed in a 'Five-star Hotel'.

We checked in last Feb 16 to celebrate our ...daughter's birthday. After our night swimming and late dinner, we realized that our daughter's earrings were lost. We went back to the pool area, where it was possibly lost, and tried to search.

Ms. Karen showed genuine concern and offered help to look for the earrings so we can take a rest since it is already past 9pm.

At around 10pm, Mr. Kevin (the lifeguard) found one of the earrings in the swimming pool and the day after he took an initiative to search again in the pool and found the other one! �

We really appreciate the extended help and effort of these 2 dedicated people who are doing their job from the heart and beyond expectations. EDSA Shangri-la is an enjoyable and safe place to stay, especially having these dedicated personnel.

Many thanks again, Ms. Karen (sorry, we were not able to get your surname) and Mr. Kevin del Mundo! �
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Paulyn E. Alvaran
· January 16, 2018
I was given by my children a surprise overnight stay the other day. They sang happy birthday with a cake token with candle at the Heat when the front office missed me by a few minutes. Manager Lui off...ered a late check out so I can enjoy my stay further.

The room was clean and the toilet have bidet while Shangrila Makati doesn't have one. I like the well lit hallways.

The food at Heat is also very good.

The staff were polite, courteous and always smiling.
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Max Kailey
· January 6, 2018
Very mixed opinion.....the lobby is nice, the pool and it's environment are great....the rooms and the bathroom are small and old....furthermore the twin beds are small .....nevertheless i was there f...or my wife's birthday, with our two kids, and they brought a small cake for the occasion to our room....last but not least, we wanted Amaretto di sorono as a digestive on the pool side...not available.....for a 5 star hotel !!!! See More
Kathy Chua
· March 14, 2018
Valet parking is not available- we had to park in the seventh floor of the mall when we had dinner at the Heat. Bridgeway was already closed by the time we finished dinner. It was frustrating to have walk in the streets to get to your car. The guards said that there were no available parking for three days already- then they should have done some adjustments and arrested the problem by providing valet parking for their clients as a five star hotel should. See More
Toby Andersen
· March 16, 2018
Will not visit again.
Staff were friendly and helpful, arriving and checking in was easy and quick.
The hotel was very nice, with a great pool area....
Food from the Heat restaurant was excellent.
Room was clean and comfortable.
It’s a shame my experience leaving the hotel was such a let down, I was waiting in the lobby for our driver to arrive with the car, once I noticed he had arrived I told my wife who was in the bakery (which is right by the entrance) and then I walked outside within a minute to find my driver had been told to leave the area, we then had to wait outside for 10 minutes whilst our driver had to circle the hotel in the Manila traffic, if the hotel want people to wait outside and get into their cars ASAP then they should at least put a waiting area outside.
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Rema Bayhon Jimenez
· December 30, 2017
Its nice place to stay there and near at mall if you liked to shopping its easy and if you loved swimming its so nice with kids and the buffet eating in holidays many people was line up but im enjoyin...g my staying there with my tita and cousin See More
Louie Victoriano
· January 19, 2018
Greatness. The escalator is kinda creepy.��But the ambience is so cool and gloomy. I love the food, and how their staff are being so nice and approachable. And I love their huge mirrors on the hallway...s where I got a lot of mirror selfie; their luxurious chandelier; and the wall paintings, and decors as well. I hope I could comeback again. See More
Rona Salabit
· March 3, 2018
Haven't been in HEAT, Edsa Shangri-la for awhile. Though I know they have a wonderful selection for the buffet, I ordered their Buttered Chicken from the Indian corner. IT.WAS.DELICIOUS! From the papp...adom with the delightful mango chutney, tasty and tender chicken to the perfectly steamed basmati rice. The scent of the spices and aroma of the dish and the overall lunch experience brought back memories of my travels in the Indian continent.

The staff? Always amazing! Even if I was eating by myself, the wonderful people of HEAT made me feel like I was dining with dear friends.
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Peter Castor
· January 8, 2018
Very expensive afternoon Buffett about $40 per person we should have known the only good the breakfast Buffett is covered during our stay . The workers are good and the bathroom are clean. The gym is ...very nice. Good security I think the hotel is very pricy. See More
Abby Bee
· January 1, 2018
We were satisfied during our stay. Check in and check out was fast considering that there were 400 guests scheduled to check out on january 1. I’m not sure if they just expedited our check out because... we have our grandma with us who is already 90 yrs. old. Two unsatisfying factors are no bidet and hair blowers in the room. But overall, enjoyed our stay. See More
Irell Perez
· February 11, 2018
HEAT Resto: nothing special for its rate (comparing to others). Good lamb rack and wagyu. High street cafe, cafe ilang ilang and spiral are the best! Golden circle member here
Albern Xylex A. Castro
· March 4, 2018
The room is small and so ordinary(not a 5 star hotel).. you could see stains left in the carpet, the toilet is dirty , the only thing that im hooked at are their lobby and pool area. The staffs are r...eally nice ,check in/check out is quite quick though. See More
Gemmalyn Paralejas Mansalapus
· January 14, 2018
I really enjoyed the food at the HEAT...���
Their staff our nice and accomodating. Tha place is clean and the ambiance of the hotel is so refreshing... ���
Chola Bulanon
· December 26, 2017
smiling faces. staff always ready to serve. accessible to people with disability.
great high ceiling lobby. clean restrooms,great buffet offer.fantastic place for
reunions and ... family events. all type of cuisiine is available. See More
Renzy Gregorio
· February 4, 2018
Everything you need is here. Fast food, boutique and fine dine. Name it Edsa Shang have it all and so accessible with transportation.
Charry Esber Capulong Lugmao
· February 28, 2018
The ambience was good, the foods and its so orderly and clean. So convenience to go rides on mrt or taxi. I like the place so much. I felt im in the other country mall when im tnere.
Rey Jaime Tan
· December 31, 2017
Always here for the New Year. However quality of breakfast has deteriorated a bit. Staff are still efficient and helpful. Pool nice and clean although those floating buoys that divide the shallow part... of the pool from the deeper part is quite bothersome. See More
Shel Dy
· January 7, 2018
My family been here for numbers of times. It’s Nice & clean ambiance. Staffs are very friendly and accommodating. Over all the place is magnificent! 👍😊
Rachel Roca
· December 30, 2017
The hotel facilities and ameneties were superb, my daughter enjoyed the pool and slide. Staffs are accomodating and the food selections at Heat Restaurant are excellent.
Jocelyn Malijan
· January 14, 2018
It was a very nice and convenient place to stay in.. It was also a perfect place where you can relax even atleast a single day I have been experience...

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Edsa Shangri-La, Manila
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Edsa Shangri-La, Manila
Hotel Resort