43 Reviews
Tell people what you think
Cyndi Staffeld
· September 3, 2017
Their ad says 0% interest for 5 years, but when you get there, they will only do that if you pay full price. It also says free delivery, but then they tell you that's only on mattresses. You can get 6... or 12 months at 0% with sales prices. Your ads a very misleading and I wish I hadn't given you my $3500. I will never shop here again! I would have gotten better service online!! See More
Stephanie Williams
· October 7, 2017
The first review that I posted here was NOT very good. However, I can sincerely say that Mr. Freed cares about his customers and making situations right when he can. Since my first review, he corre...cted my concerns. He was very sincere, personable and professional. I will definitely give the beautiful items at Freed's Homefurnishings another try after such an excellent and considerate display of service recovery. See More
Suzi Zimmerman Petroff
· September 27, 2017
I absolutely LOVED my salesperson, and the men who delivered my furniture were awesome, too. But once they left and the doors on the furniture failed, my numerous calls were ignored. Today I called an...d asked for a manager. The woman on the phone was very curt, and I had to call back after being put on eternal hold. I was then asked if I would leave a message - again! I said no because my messages had all been ignored. I'm hoping a bad review will get their attention and a return phone call. Nice furniture; poor follow up after the sale. I'd like to shop there again, but the customer service is going to have to improve! See More
Michael Doranski
· September 4, 2017
DOG BITE. I brought my child into the dallas store yesterday and she got Bit by a dog on her face in their store. No one from management even bothered to come over. The people who owned the dog kept shopping and no one even talked with them. They never got their name or if they even had their shots up to date. In the time we were there three other dogs came into the store. The saleperson who helped us was concerned,but as for the store itself they couldn't care less. This will continue as these are not service animals coming into the store. I am extremely upset about how little they cared and their lack of professional standards for other customers safety. Something needs to be done See More
Nate Steele
· July 30, 2017
If I could give 0 Stars I would. When your in to buy something they are great. Once they have your money, your nothing to them! Especially if you buy their in house Insurance Coverage through Furnitur...e Care Protection! GARBAGE!!!
They tell you what ever they have to so they can make a sale. Furniture Care Protection is a complete SCAM! When I tried to file a claim all the sudden they have all these stipulations and how the damage has to occur to get covered. Sales people don't tell you this when their selling you $2000 in coverage. This entire corporation is a SCAM SCAM SCAM!!!! Save your money and don't do business with them.
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Scott Pincus
· March 22, 2017
My family has been shopping at Freed's for three generations. They are a local institution and is the only place I'll go for my furniture needs. I got a great deal on my coffee table and couches, and ...will be going back for my dining room furniture in my new house. Thanks Clay for taking such great care of me and my family!! See More
Erick Morêira
· January 11, 2017
We purchased a new bed and barely over a year old and the mattress was $1,500, this will make you think should be a good mattress for many years but with a bit over a year started to get craters on sides and they sent someone to "inspect" it and when we called they said that is not deep enough for them to exchange it or do anything about it , you will think that they will want customers to be happy with the products they sell and to come back but I'll make sure not to ever get anything from them or anyone I know, this is company is a joke, all they care about is your money, I guess we have a few more years to sleep uncomfortable before they the craters get deeper and we can see what they are going to do then See More
Mitch Reitman
· March 22, 2017
I've been shopping there for over 20 years. Always great service. Sales people are knowledgeable and not pushy. I purchased an I-Comfort mattress and it is the best that I have ever had. Special o...rdered a bedroom suit and it came in early. Great delivery people and set up. In a world where customer service is a thing of the past. Freed's still has it, but with great prices. See More
Dionne Minor-Adams
· November 26, 2016
My husband and I visited the Freeds Furniture store in Arlington on S. Cooper street today to purchase Former Living and Dining room furniture. We had the most worst experience ever especially after j...ust leaving Rooms to Go and Havertys.
When we first entered the store at 4pm. there was a Hispanic sales person standing at the enterance and did not greet us at all. She looked at us as we walked on by. My husband and I walked all around the store and No on, I mean NO ONE asked us if we needed help. At the back of the store, there was another family (different race than mines) was shopping for furniture when an African American salesperson asked them if they needed help. The family respondedNo, and she began to walk right pass us. I said to my husband that's it, I'm finish looking and for us to leave. I will NEVER EVER enter Freeds and give them my money that we both work hard for. I didn't need they're credit to finance my purchase, only their product. Well Rooms to Go and Havertys here we come because both stores greeted and made us feel welcomed by their salespeople. I will probably make a purchase in both stores.
Sorry Freeds, get it together.
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Adrian Kuykendall
· March 22, 2017
We purchased a beautiful leather sectional for a main family living area. It is the perfect piece for this area. It's been over a year now and it is still in excellent condition. We had a great experi...ence on both the purchasing side as well as delivery. Thanks Freed's! We will be back soon! See More
Jack Bernstein
· April 1, 2017
We shopped all over town looking for just the right cocktail table for our new home and finally found it at Freed's . The selection was excellent and the staff was very helpful and knowledgeable. Thei...r prices are great, wish we had gone there first! See More
Tina Tche
· July 28, 2017
Worst company I have ever had to deal with. I was sold a console and the guy who sold me the console stated and actually wrote on the paper for them to deliver at the 2 floor and leave at the door. Th...e delivery guy comes and says that he is not able to deliver it at my door even though the paper work said so. He told me he doesn't care what the paper said that the guy lied to me just to sell something. We were on the side of the street with on coming traffic and he said that is where he will leave the console, he called it curb side delivery. I refused because that is not what i signed on the paper work. Mind you my place has elevators so all he had to do was put the console on the dolly and we get on the elevator. He refused again and said he doesn't care what the paper work said I was cheated. Then he calls Nebraska Warehouse Customer Service Office. I spoke with this guy on the phone who stated that although my paper work said 2nd floor delivery there was no way they can do that because it is not their policy when it comes to free delivery. I never even asked for free delivery the sales guy literally pushed it on me stating "guess what you'll even get free delivery!" �So I proceeded to ask why did the guy who sold me this then not only promise me this but wrote it down. The customer service rep replied "we will talk to his manager and we're sorry you got misadvised." And that was it. Luckily there was a guy who lived in my complex who was outside and overheard everything and came to help me. We asked the driver if we can then use his dolly to take it to the 2nd floor. They guy surprisingly agreed. When it was time to put the console on the dolly the guy said to us to wait that he has something better we can use so we waited and guess what????? HE DROVE AWAY. There I was left with a 70lb console on the road. I called Nebraska they apologized and said there is nothing they can do. I was even willing to pay for one of their delivery guys to come and help me put it in my house and the guy said we have no one who can do that today. WORST WORST WORST WORST CUSTOMER SERVICE WORST COMPANY EVER!!! See More
Dianne Borison
· November 12, 2016
i am very happy with my experience at Freed's. Found just what I wanted and Ann my sales lady was very helpful. Called on Wednesday to set up delivery and by 10 AM on Friday my beautiful living room s...ofa, chair and table were delivered. See More
Cory Stevens
· March 14, 2017
My wife and I bought our first home in June of last year and had many furnishing needs. Freed's did an excellent job working with us to get us every piece of furniture we wanted. Couldn't have had a b...etter experience, thanks Freeds! See More
Mary Elaine Davis
· May 12, 2017
My Fiance and I went to buy furniture for one of our living areas. It was so much to choose from. Prices were very reasonable. Quality was great. Found what we wanted. Furniture will be delivered on t...his Saturday. See More
Brandon Jennings
· March 3, 2017
My family has bought furniture from Freed's over the last 20 years and have always loved the selection. My wife and I purchased a bedroom set from the Plano location and would definitely shop there again.
Christy Russell-Fagan
July 19, 2012
We have bought furniture for almost every room of our house at Freed's. We buy for one room, use their no interest financing program, pay it off, buy the next room. We work with Stanley in Arlington.... He's the best! Highly recommend him and that store. Product selection to sales to customer service to delivery has been top notch. We have one more room to go! See y'all soon! See More
Clay Freed
· March 14, 2017
Come check us out! From our huge selection to our friendly sales staff, you won't be disappointed!!
Curt Costner
· March 14, 2017
Freed's had a huge selection with everything from vintage furniture to contemporary. I'll be shopping here from now on. I found several items for my new home.
Carol Epstein Nelson
· July 9, 2017
Helpful, not pushy. Went in search of a sofa. Hit the jackpot today.
Warehouse Liquidation Sale
It's about the Detail & Craftsmanship
Save 20% or MORE now thru July 4th!!

We are moving out of our Warehouse and Everything Must Go! Prices have been slashed, as we'd rather Sell It than Move It! Hurry in for best deals. Sale going on at all three Freed's Locations.

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We have enjoyed serving the Plano area for the past 5 years. Unfortunately, we have decided not to renew our lease. Come take advantage of these HUGE SAVINGS during our STORE CLOSING Sale!!

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If it's quality furniture you're after, look no further...

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Inspired by the American countryside, Our Hill Country Collection captures authentic American character!

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Create a dining space that's welcoming and warm with the Chelsea #Kitchen #Table! Shop now at!

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The Calicho Sectional by BenchCraft for the sleek, relaxing, and contemporary vibe.

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The stunning Bellamy entrainment center! Shop more of our latest styles today!

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The antique inspired classic bedroom collection, the Hancock Park lures with traditional cottage comfort.

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Freed's Homefurnishings updated their cover photo.
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Set to go big: Satin brass, voice assistants, vanity conversions, spring green and more.

Our classic Calicho sectional. Shop more at!

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Revolutionary. Our Revolution fabric upholstery.

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A beautiful gray color palette for a calming and #rustic look, featuring our Belize #bedroom #collection.

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