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Reviews
4.4
30 Reviews
Tell people what you think
Jessy Mae Parsons-Meade
· November 9, 2017
Appalachian energy in Boone North Carolina has extremely poor customer service. This morning my mother was having a terrible morning. She was trying to find a different place to get kerosene for her ...home and was calling around to different places. As you told her you were unable to sell her any kerosene unless she had purchased kerosene from you in the past. (Seems a strange way to run a business) I understand that it is not your job to lookup a phone number to another place of business, which you didnt....but it your job to be nice. My mother was simply asking a question. To the receptionist that was working up front you should be sure you hang up the phone before you start making rude comments about what was asked of you on the phone. I will be sure to let everyone know not to give Appalachian energy in Boone any business. See More
Charlotte Holbrook
· November 20, 2017
We have used this company for over 10 years and have never had a complaint. They always fill our tank on a timely schedule. We have never ran out the one time we ran a little low just a call and they ...were there the next day. See More
Jennifer Mabe Slate
· September 19, 2014
Great company with awesome PERSONAL service. We use the Pilot Mountain location for refilling our gas grill tanks, as they are cheaper and give you more gas than the "Blue Rhino" tank refills from the... grocery store. Whenever we call to request a refill on our home tank, the service is quick and dependable. From the front desk staff, to the delivery truck drivers,I have only positive things to say about G&B! See More
Marcus Matics
· February 20, 2017
Have had G&B since they bought our previous carrier over 10 years ago. Have complained of losing gas for years and G&B would check just to say there is NO leak. This past year they said we needed a c...onverter kit from natural gas to propane. So went over 10 yrs losing gas and complaining of having to fill tank 1-2 times a year for just gas logs that are rarely Used, just so NOW they state this. Not to mention they wouldn't turn on logs because of "high risk" until we got converter kit...yet they turned them on and serviced all these years without noticing. Initial cost for converter kit quoted was $250. Charged $500. Spoke to owner Rick Caudill and he asked what I wanted them to do....which was refund me for kit and last tank since we were discontinuing their service and for what had been done. I got the worst load of sarcasm and circle of lies from this man. Consumers BEWARE! THEY ARE THIEVES AND LIARS! See More
Myra D Cook
· September 19, 2014
Great company with wonderful personal service. They make time for their customer's needs. They came out one day in the pouring rain, the day before Thanksgiving to deliver my tank and start service.... G&B Energy is a community focused company and I appreciate them. See More
David Brown
· September 19, 2014
Every good company provides top quality service in a timely fashion. Nancy and the staff of G&B Energy in Mills River go above and beyond this benchmark by making you feel like a part of their family....

I'm a small business owner in the hospitality industry, and these folks understand that hospitality is a key element in every excellent business regardless of the product or service they provide.

I won't use any other company to address my energy needs.
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Carol Johnston
· September 20, 2014
G&B in Pilot Mountain is the office i refer to. They have great service. The staff are very helpful and very nice. If you have a question they are very helpful and service is prompt. Great company.
Stacy Cutshall Bowen
· September 19, 2014
G&B is a great company to work with the staff are wonderful and the service is excellent. I highly recommend them. They have excellent programs to meet everyone's needs.
Alex Marsha
· September 19, 2014
Excellent service all year long! G&B always provides personal, friendly and expeditious service. They meet all of our expectations and are certainly our best friends when winter sets in!
Ann Choplin Cooper
· September 19, 2014
I got an absolutely beautiful contemporary gas fireplace from G&B. They did a great job installing it and teaching me how to use it. Now I just need cold weather so that I can fully enjoy it!
Delta Peterson
· September 18, 2014
I have been a customer of G&B for over 20 years. They are professional and dependable.
Drivers of always friendly and courteous. I could go on and on, but there is only one word to describe G&B and... that is "Excellent." See More
Delta Wyatt
· March 10, 2016
Awesome customer service and very professional. A lot of different types of arrangements to fit anyone's needs.
Kara McDaniel Lippman
· January 15, 2016
Great company. Great customer service and quick same day refill services! Thanks for your hard work guys!
Adam Miller
· April 9, 2015
Way overpriced.. Paid almost $3/ gallon for off road diesel.. Road diesel is cheaper at the pump... Picked it up in the yard and they still charged fuel surcharge!!!!!! Was quoted $2.40 over phone 2/w...eeks prior.. See More
Lisa England Duncan
· September 19, 2014
Everything has been tops, from the initial communication when I called for service, to the installation, to the billing - Thanks!!
DE Garner
· September 18, 2014
Service is outstanding and employees are always knowledgeable and friendly. I am glad I switched to G & B several years ago.
Johnna Prudhomme
· September 19, 2014
Super easy to work with and always willing to answer questions. Service has been awesome.
Darlene Canup Little
· September 18, 2014
Have received excellent service and the price is good also.
Bruce Sawicki
· September 18, 2014
Excellent service in Winston-Salem at the right price, too!
Dalgis Diaz
· September 19, 2014
Very good services,wonderful personal .Been with this company over 20 years
Videos
Appalachian State Tailgate of the Year
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The new Kamado Joe grills are here...we also have the older version at an incredible price.
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Check out this new beautiful Kozy Heat Bayport 41 on display at our Elkin showroom. Now is the perfect time to install a fireplace for winter. Beat the rush #kozyheatfireplaces
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Spring weather has arrived and it's $10 TUESDAY!

Every Tuesday this summer, we’ll fill your 20# propane grill cylinder for only $10!
. . .
* Cylinders must be 20 lb or less, have an OPD valve, and must be in date or otherwise must be requalified prior to fill. LIMIT 4 CYLINDERS PER PERSON PER DAY. Cylinder discount cannot be applied to previously filled cylinders.

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Did you know that G&B Energy is The Official Propane Provider of MerleFest?

Come visit us at The Warm Zone every night of MerleFest to warm up when the temps go down!

#MerleFest2018 #GBEnergy #WarmZone #ExploreElkin #FamilyOwnedNCGrown

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