Lauren Richmond and Chris Ellison are live tonight downtown! This duo is phenomenal so make sure to make your reservations at 870.336.1988
- Gina Marano Knight1starWe went to the Hilltop location and will never go back.
Gone are the days of good customer service. Gone are the da...ys where businesses
make sure that you have a good experience in their establishm ent. We arrived at 8:00p.m. and the place was not very busy. We ordered shortly after we were seated. At 8:45, after noticing that people that arrived after us had received their food, we asked if they would at least bring my child's pizza. It took them 10 additional minutes to bring her pizza. Shortly after 9, we still did not have our food and she was finished. We then asked our waiter to just bring the ticket for the pizza and drinks and to cancel the rest of our order. Would you believe they never brought the ticket?! We had to go to the bar and ask to speak to a manager. After explaining the situation yet again she said she was sorry (not really) and she hopes that we will try them again, but she gave us no incentive to do so. We finally left around 9:30 after having eaten no food and absolutely no reason to ever go back.
- Lindsey Cook1starWorst experience
ever at hilltop location. Arrived, with two small children and I had to ask to be waited on. Then, go t...o the restroom to change my child's diaper only to find there is no where to change him. I had to go to my car in 30 degree weather to change a diaper. The waitress took our appetizer order at 5:15, took 30 minutes to get it, took our meal order shortly after ordering appetizer , and at 6:45, we still hadn't received it, take notice it was 3 sandwiches ... Not complicate d. There were only 6 tables full in the whole place. Turns out The waitress forgot to put our order in, instead of owning up to her mistake, she blamed the computer system after we watched her get reprimande d by her manager. We still had to pay for our appetizer after sitting for 2 hours, and were offered half off an appetizer for our next visit? No thank you. We will not be back. Not family friendly, worst waitress. Mistakes do happen, however this was pitiful.