1,484 Reviews
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WaiKhey Lau
· November 25, 2017
We didn't manage to get a parking lot after we went into the multilevel car park as it was too crowded and we decided the the leave the place. When we went to the auto pay machine, we just realized th...e entrance time recorded on the tickets was 1:21pm but we were still caught in the jam at Pulau Tikus at 1:23pm and enter Gurney Plaza about 1:30pm.

When we decided to leave, it's 1:45pm, but we still have to pay for the fee as the time captured from the machine is much earlier than the actual time.

To all shoppers, do check your ticket's timing ahead to estimate the parking fee.
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Adrrian Por
· January 20, 2018
Stupid car park management. Multi-level Car park already full, i decided to not park at the multi level and want to exit from gurney side exit before pressing the ticket from kelawai entrance machine,... instead guard force me to turn up, stuck in horrendous jam in car park and then expect me to be happy about it? Why can he just allow me to leave the car park straight away instead of forcing me to turn up. Wasting my time and petrol and then i have to call the carpark management office to open the gate, why cant the p.i.c just allow cars to exit without all the hassle? Save time and energy of everyone else See More
Saifullah HK
· December 16, 2017
Parking here is the worst. You (management) should do something when too many cars are exiting the mall at the same time (for example during holiday season at 10pm when everybody is going back). We wa...ited nearly 1 hour just to exit the car park. You (management) can't be this stupid and ignorant to let this happen. See More
Maxi Maru
· September 10, 2017
i just like to shopping in this gurney.. like go to Padini concept stor,.. and relax at Starbucks shop.. looking nice and cool.... just this one.. about your parking lots.. so small and not enough par...k at holidays time!.comeon gurney.. we love here.. so Easy to shopping what u want, but pls take seriously this one.. im sarawakian traveling.�� See More
Marcus Tan
· January 20, 2018
I enter multilevel car park at 1.45 pm and after 30mins still can't find any even notice a lot cars non stop coming. Management should stop incoming cars to avoid jam and waiting time for earlier visi...tor. After 45 mins I only can get the car park. What a bad car parking management service. See More
Timothy Tan
· December 30, 2017
The car is not cheap RM6 for 1hours 45minuters 11.30pm ++ Most of the rela people take car park & security guard in the office doing nothing. And one way to exit to the car park. For the OKU people
Peter Mancini
· August 2, 2017
All the proper stores are in there, most popular brands for both westerners and Asian, but, the layout is weird and on the 6th floor the ceiling is only 195cm, maybe they have something against tall p...eople � Then we have the toilets, come on, the mall is brand new and the bathrooms looks like they're from the Second World War, dirty, old, Hoke in the walls, no toilet paper in the stalls..... No smoke detectors, so staff is going there to smoke. See More
Kiki Delivery
· December 23, 2017
After searching for an hour still can't get the car park. If the car park is full please stop us to get the ticket entering the car park. Management very sucks!!!!
Tongshui Hoe
· August 14, 2017
To whom it may concern, I seriously feel that the staffs are lack of communication with the customer, without saying excuse me when the food arrived, and expect the customer to move after they saw th...e food is arrived??what if their hand accidentally leave up and hit the food?? Who is going to blame?? Serve the dessert while food is halfway eating?? And the staff I want to complain is without wearing a name tag.. See More
Haja Samsudin
· February 27, 2018
For the people who care for cleanliness, class , quality , convenience and for the Muslim there are wonderful “Surau” small prayer rooms for male & female ✌🏻 Excellent Management team thumbs up 👍🏼 “Y...ou won’t be regret visiting Gurney Plaza again and again “ See More
Angela Megan
· March 9, 2018
I wish Gurney Plaza come up with something to surprise the crowd like a FLASH MOB, either singing or dancing or probably both. It will be rather interesting since Gurney Plaza is one of the most happe...ning places in Penang. See More
Yyee Tan
· December 30, 2017
Lousy management, the car park are full still allow car to come in, make the car park jam, some more we round and jam in carpark for 25mins and need to pay the parking fees (RM 4). Such wasting my tim...e and money. See More
Yun Jun
· November 3, 2017
What happen to all your autopay machines tonight? Most of them are Off service for a friday night... if it is so difficult to maintain your machines, please consider giving the shoppers free access then...!
Sarah Roslee
· October 2, 2017
It was nice but, i have a baby, i need to feed him milk (bottle) but no such seat/chair for me to sit & feed him. At least, put some long chairs for us to rest our legs. Thank god habib jewels staff ...were so helpful & let me sit in the store while im feeding my baby. See More
Angie Teoh
· July 23, 2017
Was here at the gurney carpark at 10.12pm. What type of car sensor is this? It was so jammed the way down from the carpark and the pole just slammed down on our car. And the uncle stationed at the mac...hine yelled at us blaming that it was our fault. Please look at this matter, our car couldn't even move due to the jam and we did not ask the management of Gurney Plaza to pay the damages done to our car. To whom it may concern, please look into this matter to prevent it from happening in the future. See More
Kenny Leow
· August 30, 2017
Lousy management!!! The carparks is full n yet they let in car. Coming in playing round n round for an hour without a place to park. Pls do something!!!���
Tan Chen Tat
· October 29, 2017
Tan Ngan Lo herbal shop Gurney Plaza branch the worst ever service from the staffs. Lazy to the max.
Wendy Koh
· February 18, 2018
How long does it take to make bruschetta ? Here it takes a really long time. Longer than making a sandwich.
Lai Chiayee
· November 29, 2017
Yesterday (28 November 2017) I tried to pay my parking ticket of RM2 with a RM5 note. The machine never return any change. There's no notice to remind customers to arrange the exact amount.
Totally de...ceiving. Tried pm the management to no avail. See More
Hariveeren Ravichandran
· October 6, 2017
I called to the management at 6 October 2017 at 7.54pm a staff picked up the call and talk very rude , teach your staff how to entertain customers in phone call , meanwhile there is no greetings at a...ll .This is the worst customer service I have talked with . See More
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Join us for the Neubodi Bra Drive!
From 16 - 25 March 2018, donate your unused* bra and get rewarded * all bras must be washed before being dropped into the giant container next to the Information Counter
- vouchers are while stocks last only

#GurneyPlaza #GurneyPlazaPenang #brarecycling #CLMYTakeClimateAction #Capitaland

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Posted by Gurney Plaza
Gurney Plaza updated their cover photo.
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