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4.3
100 Reviews
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Apirat Jones Akkadech-anan
· March 10, 2018
You have lost 2 customer today as you have a poor service mind waiter, the Chinese one that wearing eye glasses. I think your manager should told him to practice about manner and verbal skill. His per...sonality is fucking rude as his is working as a service person in restaurant. I dont mind if he is a son of an owner or not. Please ask him one question that if education doesnt teach you anything about cultural or emotional intelligent. You are just a FAILURE person who study aboard.

Lastly, I hope you will considered this message and improve something. You are running restaurant in UK not in China. Everyone is your customer regardless where are they from. If you think that just Chinese people here you can still run your business, you also FAILURE.

Hope this teach you something.

P.S. you toilet also suck.
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Debbie Harvey
· November 18, 2017
It’s got to be the best place in Newcastle for authentic excellent Chinese food... I can honestly say I have never had a bad meal here. Great value for money two menus available try something from the... authentic Chinese menu unbelievable flavours... excellent customer service 💕 See More
Susan Smith
· March 4, 2018
We were here last night for my husband birthday thr food was lovely and the serve was very good will be back
Danielle Norman
· February 24, 2018
Poor customer service, so miserable my son hasn’t been off the toilet all day not be returning!
Don Madge
· August 27, 2017
First time to the happiness inn. Two menus. One traditional Chinese and the other was a European Chinese. Food was lovely. Place was busy with an awefull lot of Chinese people in eating. Always a goo...d sign in my opinion. Rice was a little overcooked to be honest but I was not there for rice. Will definitely return. Top drawer hidden gem See More
Nury Blanco
· March 11, 2017
First time there and when we asked the waitress about a dish she had no idea and her response was, "I don't know". After they brought our food the staff disappeared... They were sat together eating at... the same time in front of the customers. After that we were waving for ages to get their attention and ask for the cheque. I had my debit card ready to pay and they said, "Do you have cash? Is better to pay that way", I said no, and then the waiter saw my card and said "oh sorry but we don't accept international cards", obviously they didn't say THANK You or a kind word to the customers... honestly the food is not the best that I had and the customer service is terrible..... we won't go back ever! See More
Clare Racheal Hardy
· September 10, 2017
Thanks for a really great night all of my kids even the fussy one had a great night the food was amazing and the staff went the extra mile to make sure we made the most of it
Jim Harrow
· February 6, 2017
I eat here quite regularly from the Chinese menu. This may sound strange in a Chinese Restuarant but it is the one with dim sum and more traditional food. I believe it is the oldest Chinese restaurant... in Newcastle and well worth a visit See More
Michael Hoganson
· August 12, 2017
All ways loved the food here.But last visit was not a good one..The chicken and mushroom was all slimey.the chicken was like rubber.The chicken curry was all powdery.So if we go bk we won't order any ...of them meals..I hope this restaurant picks it's self bk up..As we have came here for years.. See More
Amber Miller
· August 30, 2017
Come here with my son every time where in Newcastle and he a very fussy eater but loves the chicken curry from here and only place he'll eat the chicken from always a good visit 👍🏻
Honorine Lebraud
· September 14, 2013
This was the first time I had ever been treated this way in a restaurant. The waiter was rude from the beggining to the end with unpleasant comments everytime someone at the table was asking for somet...hing.
They offer a student discount but you discover at the end that if at the table not everybody is a student you cannot benefit from this discount. So why mentionning student discount? You also discover at the end that you cannot be two persons from the same table to pay by card. How do you do if you don't have cash? These policies are written in chinese in the restaurant but as an European how can you know? I was chocked by the rudeness of the waitor and to be treated like "vermin" when I was, actually, the customer.
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Deb Coates
· October 13, 2017
Very good service..... Staff were very pleasant!! Food was very tasty!! Will definitely come back again!!
Tom Feeney
· May 1, 2017
Dim sum was pretty ok, nothing amazing or note worthy. The staff seemed to be totally miserable, no eye contact, no acknowledgement when passing them, no goodbye on exit, they really didn't want to be there.
Sue Shaw
· May 14, 2017
Great food, ate off the popular not the chinese menu. Nicest chinese i have had in Newcastle absolutely gorgeous.Great atmosphere staff couldn't be nicer. We arrived very late but they still let us or...der we didn't leave until way after the closing time definitely no complaints and will definitely be back. See More
Peter Joseph Nesbitt
· September 4, 2017
Excellent food,the dim sum is top draw and I would happily recommend them.
Marc Buckingham
· February 28, 2015
Visited on 11Feb 2015
Food was ok, but I left my coat behind by accident. Staff initially agreed to send it to me (I live in Essex), but didn't do so then stopped taking my calls!
In the end I've had ...to involve the Police - as if they've nothing better to deal with!
Still trying to get my property back, but my advice is - do not trust these people!
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Angela Foster
· February 18, 2015
Used to come here years ago..service not good now..food nice but ordered dry fried chicken n it was swimming in sauce..went after lunch time special n to b honest was very expensive for what we got..shame!!
Barbara Cameron
· February 12, 2017
Get some heating on, never been so cold in my life.
Not sure why we stayed .
Food was good but got cold soon because of the temperature in the restaurant.
Rather disappointing
Stephen Carr
· February 1, 2017
Best Chinese restaurant in Newcastle, been loyal customer for many years,wouldn't eat anywhere else,value for money,fantastic food,recommend it 100%
Gwen Marchbanks
· November 18, 2016
Love this place always have we have gone here for years best Chinese food anywhere x
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Happy birthday China! 国庆节快乐!

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中秋节快乐! Happy Mid-Autumn Festival! #midautumn #mooncake

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Second World War 70 Years Anniversary Parade in Beijing Tian'an Men Square!

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Today is the #DragonBoat (Duan Wu Jie端午节) Festival in China. On this day the most widespread activities for the festival are eating (and preparing) #zongzi, drinking realgar wine, and racing dragon boats. Children particularly like the preparing and eating zongzi (sticky rice dumplings) part! It's may difficult to imagine what it is like, so we invited Hollywood stars to demonstrate for you!

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Happy New Year of the Goat! 羊年新春快乐!🐑 #chinesenewyear #yearofthegoat

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Chinese New Year is fast approaching! Don't forget to set extra chopsticks to treat your love ones with delicious mouth-watering food - that's the Chinese way saying I love you! #chinesenewyear #chopsticks #lshareyourlove #springfestival

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With this year's Spring Festival just around the corner, CCTV encourages you to celebrate the new year with friends and family. Share your table with the ones you love, and don't forget to set out the chopsticks!

#SpringFestival #ChineseNewYear

Merry Christmas & Happy New Year! 🎊🎉🍸⛄️🎁

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#happinessis What's your happiness? Share it to your friends, family and loved ones! ❤️ ⛄️🎄🎅🎁🎉

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Happiness Inn added 24 new photos to the album: Hot Pot — at Happiness Inn.

Chinese Sichuan Style Hot Pot

Happy China's National Day! Today, 1st October, is the China's 65th Anniversary of the Founding of the People's Republic of China.

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双喜楼出火锅店了,宝发园火锅店,快来尝尝啊!

Happiness now introduce you our Hot Pot 双喜楼出火锅店了,快来尝尝啊

RestaurantNewcastle upon Tyne, United Kingdom
7 people checked in here