Troubleshooting
Here are solutions to some common issues with managing a Page. If you can't find an answer here, you can let us know about the problem.
Page Limits
Sometimes, we place limits on Pages that don't follow the Facebook Pages Terms. For example, Pages that publish spam may be unpublished, or the Like button may be disabled on Pages that deceptively get likes. These limits apply to activity coming from the Page, not to posts other people publish on the Page.
Limits on your Page may be temporary or permanent. You can find out at the top of your Page.
If you believe that your Page received limits by mistake, please let us know by going to your Page and clicking Appeal below the limit's description at the top of your Page.
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Other Issues
If you can't access your Page, first check to see if another admin of the Page may have removed you. The best thing you can do is contact a Page admin and ask them to add you back. Keep in mind that there are different kinds of Page roles, and only admins can add or remove people.
Pages can only be accessed through a personal account that belongs to an admin. If you think your Page was taken over by someone else, it may mean that your personal account or the account of someone who works on your Page was hacked.
Your account may have been hacked if you notice:
  • Your email or password has been changed
  • Your name or birthday has been changed
  • Friend requests have been sent to people you don't know
  • Messages have been sent that you didn't write
  • Posts have been made that you didn't create
If your personal account was hacked, we can help you secure it. If you think someone else who works on your Page was hacked, please tell them to go to the Hacked Accounts section of the Help Center to get immediate help.
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If you've noticed that your Page isn't appearing in search results on Facebook, make sure that:
Please keep in mind that it can take several days for a new Page to start appearing in search results.
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If the issue you're experiencing isn't listed above, please let us know.